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“Best location, best hotel and best staff.”
Review of The Pearl Hotel

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The Pearl Hotel
Ranked #21 of 467 Hotels in New York City
Certificate of Excellence
Edmonton, Canada
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Best location, best hotel and best staff.”
Reviewed 4 January 2014

I spent a lot of time seeking out a hotel for a weeks stay over New Year's Eve in NYC. After MUCH research I chose "The Pearl" and I am so glad I did. The location is incredible...there wasn't much we could not walk to and you are just steps away from Times Square but the street itself is quiet and peaceful. Our room was perfect. The beds comfortable, everything was very clean and there was minimal noise. The free continental breakfast included cereals, assorted yogurts, bagels, breads, muffins, other baked goods, hard boiled eggs, juices, coffee, tea, fresh fruit and was more than substantial. If you are thinking about staying at The Pearl you would be making a solid choice. Truthfully, I am planning a return trip to New York City and I will absolutely stay at The Pearl again. Also, the E & E Grill attached to the hotel is AMAZING. We did not plan on eating there (with so many choices around the area) but I am so glad we did.

Room Tip: We had a room with a shower and a different room which had a bath tub and the room with the tub was...
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank travelbug1981057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2014

Hi there this hotel was recommended to me by a friend and I would recommend it also!! A nice quiet hotel in the middle of all the action of Times Square! The staff are very friendly and helpful. They have a complimentary continental bfast each morning in their Lvl 2 area. This area is a nice area where you can go and sit and have a coffee/tea/snack during the day also. I the evenings the hotel puts on wine and cheese for an hour and it is a great way to wind down from the day meet other guests and plan your next day. Just a great location we stayed here for NYE and could walk to our venue from here and the staff here very helpful telling us what streets would be blocked making sure we had the right documentation to get in and out. Definitely worth staying here!!
Hutchens family from Aus.

  • Stayed January 2014, travelled with family
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Helpful?
1 Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level 6 Contributor
404 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 4 January 2014

The Pearl is, quite simply, a gem of a hotel with a bit of European flair. The rooms are, albeit small by U.S. standards, beautifully appointed and clean. The lobby, again, although small is tastefully, yet welcomingly, decorated. The staff, young and energetic, are friendly, knowledgeable and helpful....a winning triad in my book! The hotel's close proximity to a plethora of restaurants, theaters, transportation and shopping makes this a top contender for a great NYC stay!

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank dmarun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 January 2014

Room was right on street, far too noisy for our child. Only option presented was two flights higher, still on street, unacceptable solution. We were charged for that night even though we informed the hotel immediately that the room was not acceptable to us. VERY disappointed to pay $800 for a few minutes in the room.

We will definitely not be returning, nor will any of our friends, family, or business associates.

  • Stayed December 2013, travelled with family
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Helpful?
7 Thank Lorne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PearlHotelNYC, General Manager at The Pearl Hotel, responded to this review, 7 January 2014
The Front Office Manager personally took you to several other rooms that were on higher floors & away from the street. It was hours before you decided to leave hence the charge for the night. I’m sorry you would not give us a chance to accommodate you; the only acceptable option to you was to leave. You are rating the hotel and your experience on only one point; we were not given an opportunity to serve you. If you change your mind to give us a chance, please contact me directly and I would be pleased to make it up to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2014

Just returned from a great stay at the Pearl. My 2 daughters and I stayed in an executive queen room . Two very comfortable queen sized beds walk in wardrobe with safe and a massive bathroom so large all 3 of us could put our makeup on at the mirror at the same time!
The location is perfect for walking to most of the sights and of course the shopping. We stayed over the New Year and the Pearl surprised us with a bottle of bubbly and 3 beautiful engraved Champagne flutes in our room as a keepsake very nice touch along with the Champagne reception from 4 pm until 8 pm that evening.
Would most definitely recommend The Pearl and hopefully be back soon.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank agneswbelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2014 via mobile

Just returned from 4 day stay. The Pearl exceeded expectations! Excellent location--Times Square, theatre district.....Cleanest hotel I have ever stayed in and I am a germ freak! Staff was warm, welcoming. Thank you especially to Allen and Christian!!

  • Stayed December 2013
    • Value
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Helpful?
1 Thank SGL12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
Reviewed 3 January 2014

We just returned from the most fantastic stay at the Pearl Hotel. In 49th Street, this hotel could not be closer to times square. Perfect location. The rooms were clean and beautifully appointed, with a large cupboard which was great for storage, comfortable beds and pillows, and a desk and lovely bathroom (we loved the soaps provided!). Despite being so close to times square, the rooms were wonderfully quiet. We were quite a large party, and the staff managed to accomadate all our needs. The recptionists, cleaners, doormen, kitchen staff and concierge were all fantastic, helpful and friendly at all times. The continental breakfast was complimentary, and served in a cozy dining room and lounge area. Snacks, water and warm drinks were available all day. Absolutely brilliant hotel that we would highly recommend. Thank you!

  • Stayed December 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
Thank Dena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pearl Hotel

Property: The Pearl Hotel
Address: 233 West 49th Street, New York City, NY 10019-7404
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 467 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Pearl Hotel 4*
Number of rooms: 94
Reservation Options:
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