I was a first time visitor to NYC. I was alone, but meeting a friend later that night. I had no clue where to catch the train or where I was in the city. The front desk staff was friendly and professional. They answered my questions quickly and efficiently which was what I needed. The rooms are smaller than a normal hotel room but they were every bit as nice or better than most five star hotels I've stayed in. All the amenities were there and wonderful, the balcony overlooked 49th street and was sooo nice. NYC can be a daunting environment for someone unaccustomed to this large a city but the staff make it a wonderful experience and I would definitely recommend as far as the location and the staff as well.
Job well done!
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