Stayed at Metro Apts for 7 nights in December 2013. Initially, my family was apprehensive about staying at Metro Apt due to the less favourable reviews that we had read prior to the trip. But, it was actually a nice surprise to find out that in the end, we had an enjoyable stay! My family of two were given Apt 6E, which was facing the Port Authority Bus Terminal. It was also quite convenient as the room was located near the lift and rubbish disposal area.
- Location: Metro Apts is located very near to Times Square and it's just a 5-10 mins walk there. The nearest subway station (42 St Port Authority) is also quite near the apt.
- The room: The room that we stayed in was very clean and it was quite spacious. The bed was also comfortable. We were worried that we may not be able to sleep as the noise from the bus terminal can be quite loud, even at night. But, thankfully, we got used to it and could have a good, peaceful rest. They also provide complimentary housekeeping services.
- Food: Being a Muslim family, getting halal food is at the top of our agenda. But not to worry, there are quite a number of halal food carts selling chicken over rice along 42 St. There's also a nearby 7 Eleven and an organic grocery store, if you'd like to cook a little smtg in at the kitchenette. There are enough pots and pans to go around with... although the kitchen sink was a tad too tiny. Anw, if you walk down at W 39 St, you'd find a halal fried chicken joint. The hotel apt also provides complimentary coffee/tea and biscuits daily.
- Service: Wi-fi service was available in the room, although the connection may not be fully reliable. Do check with the reception if you need help. Overall, the staff were quite helpful and friendly. If you need a taxi/ transport service to the airport, do let them know beforehand (@ least a day ahead). They would help place reservations with Carmel Svc. Also, Chris was one of the friendliest staff member of Metro Apt. He's always ready with a smile and is very helpful in making sure that you would enjoy your stay in Metro Apt and New York. Thanks Chris!
Overall, it's quite a good accommodation in NYC.