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“Great location that's about it”

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The Jewel facing Rockefeller Center
Ranked #89 of 471 Hotels in New York City
Certificate of Excellence
Reviewed 2 December 2013

This wasn't a BAD hotel just no amenities . No hotel bar . I was a little upset when checking in that the lobby is the size of my bathroom at my home .
The room itself nice and clean . The bathroom is SMALL but it's still nice. The shower is a joke but hey it's NYC . The mattress is HARD. Lots of sleepless nights and disappointed no restaurant/ bar to walk down to to solve the sleepless nights .
I must say the front desk ladies were so wonderful and SO friendly !!! These girls were the only plus to the hotel .
Location is were this hotel totally wins ! I walked to Rockefeller center w in minutes also a great restaurant across the street Del Friscos and Rulhmans although VERY expensive to grab a drink .
When I return in dec. I'm booking The Plaza for a few extra 100 bucks I'd rather be wowed and pay extra.....

  • Stayed: November 2013, travelled as a couple
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Thank NicoleLea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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969 - 975 of 1,988 reviews

Reviewed 30 November 2013

The Jewel sits in a perfect spot for walking around NY city ! But be aware it is NOT a traditional hotel! No downstairs lobby no Concierge just a small area with one person to help you with computerized checking ... Rooms are nice with small refrigerator and ours had a microwave which we never used ... Bathroom was very clean and had a shelf which always helps Gym was small and dark - all in all a good hotel if you aren't looking for amenities - we'd use it again for its location...

  • Stayed: November 2013, travelled as a couple
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1  Thank words4beth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013 via mobile

My husband booked this on Priceline and I was a bit hesitant but after a little delay with the check-in, I was pleasantly surprised with the accommodations. Hotel is clean, very quiet, great midtown location and nicely appointed. The room and bathroom is on the small size but it is efficiently designed and includes great amenities, e.g. 2 flat screens, iPhone docs, free self serve laundry, filtered water on every floor, sink and fridge (stayed in suite) and a small fitness room. Stayed here with two kids and would stay again.

Stayed: November 2013
Thank TAG18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

There are some great things and some terrible things about this hotel. The location is amazing: right across 51st from Rockefeller Center, so central to everything. The street is surprisingly quiet, so we didn't hear traffic even though we were on a lower floor. There is free wifi and free bottled water (if you stand out in the hall and fill the bottles yourself, which is just weird.) There is a closet and a desk, which many small boutique hotels have, but no safe, which you really need in a NY hotel. There is coffee but no minibar, so no stashing your leftovers. The staff is competent but not great and there is no concierge.
This is really not an independent boutique anymore but just a part of the Club Quarters down the block. So it's cheap in lots of ways: They have the worst beds I've ever seen! Instead of a king we got two short twins pushed together, so you could clearly feel the seam. And the bed was much shorter than an actual king. The duvet was covered with some cheap slippery fabric so it slid of the bed multiple times every night. Poor towels, and we had to ask for amenities like a shower cap as there were none in the room. Worst of all, the water for the entire building was off for two hours during one day, so no going to the bathroom! So, weirdly, I gave it a three, when it really deserves 5 for location, 4 for value, and 2 for comfort!

Room Tip: Rooms facing the street face Rockefeller Center.
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  • Stayed: November 2013, travelled on business
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3  Thank BuffCrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

I recently stayed here for one night after being booked at the Club Quarters Rockefeller Center next door. I was not aware that these two hotels were related and the manager Danny informed me that there was a room available here with a terrace and a view of Radio City Music Hall. Upon checking in, I received a call within five minutes from Danny asking me how I liked the room and also wondering if I had left my wallet at the front desk...which I did!! In addition to being very helpful and friendly he also saved my weekend...Overall the hotel is lovely and the 2nd floor lounge is great. I did not make it up to the rooftop restaurant but I hope to make it up there during my next visit. The rooms at the Club Quarters are always great and while they are not known for being spacious, they do offer every amenity you would possibly require. Overall I am very happy with this hotel chain.

Room Tip: Suite upgrades are usually available for anywhere between $25-40 depending on location. I would reco...
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  • Stayed: November 2013, travelled solo
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1  Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

We spent three nights at The Jewel and had a wonderful time! The hotel is perfectly located for theaters and restaurants and a short taxi ride to many museums. I was afraid that the room we had reserved -- their small queen -- would be very closet-like, but it was new and beautifully appointed, fitting a comfortable bed, a desk, microwave and small fridge in addition to a compact bathroom with shower. We will definitely stay here for our next NYC visit!

  • Stayed: November 2013, travelled with friends
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1  Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

The hotel is conveniently located at Rockefeller Center. The lobby is very small and no frills but there is an area on the 2nd floor with a sitting area, coffee machine, computers and TV. The complimentary bottled water is a nice touch.

The room is fit for its purpose and the bathroom has sufficient counter space. The water pressure of the shower can be improved.

Subject to availability, check-in prior to 11am is available at a fee of $35.

Travellers who like the location may also consider Hotel Shoreham which is a few blocks north. I have always stayed at the Shoreham but decided to try the Jewel. The two hotels are similar in price range and size. Hotel Shoreham is a few years older but to me, closer to sights which interest me.

  • Stayed: November 2013, travelled as a couple
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1  Thank MarkKwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Jewel facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019-6994
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#72 Romantic Hotel in New York City
#73 Luxury Hotel in New York City
#117 Business Hotel in New York City
Price Range: £109 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Jewel facing Rockefeller Center 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick's Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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