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“Wonderful location, value for money”
Review of Row NYC Hotel

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Row NYC Hotel
Ranked #344 of 468 Hotels in New York City
GreenLeadersGold level
London, United Kingdom
Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Wonderful location, value for money”
Reviewed 28 February 2014

What a great place from which to explore NYC. It is a huge hotel with large numbers of school groups milling around. However, apart from the concierge service, which was of limited value, it was well run and efficient. We had a reasonably spacious, well equipped room with a great view over the theatre district, and were pleased that the beds were comfortable, and the bathroom well maintained with fresh towels every day. The breakfast option was fine, healthier than in the diners in the surrounding streets. We even encountered a great live band one evening for an hour to entertain us. Best of all, the room was quiet, even though it was near the "elevators". We experienced a fire alarm test, which meant that the lifts were turned off, thus leaving my poor husband to climb down 18 floors as the hotel failed to announce that things were back to normal.
The staff looking after the luggage were particularly friendly and helpful, but at times there were insufficient numbers of staff on reception leaving people to queue for too long. I thought their charge for wifi (14 $ per day) was ridiculous, when you can get it for free in so many restaurants.

  • Stayed February 2014, travelled as a couple
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1 Thank Gerda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Glasgow, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 February 2014

We have just spent the last 5 days in this hotel. Great hotel, excellent location. Its a very large busy hotel with over 1400 rooms and lots of people arriving and leaving and hanging about. Lots of groups of students or older school kids seem to stay here but that didnt bother us as we were out all day. We were on the 15th floor in a corner room which looked onto 8th Avenue. Our room was massive with a really big bed, rooms were clean and tidy and the maid came everyday. First night it was quite noisy with building work going on across the road but we got used to this and it truly is the city that never sleeps as I looked out the window at 4am and 8th Avenue was still busy with cabs and lots of people walking about. If I am fortunate enough to visit NY again I would stay here again due to the location.

Room Tip: Ask for a quiet room and you might get a corner room like we did !
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank hannigan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 February 2014

The location is PERFECT!! Right around the corner from Times Square, but far enough away that u r Not overwhelmed by the crowds!!! Rooms are small as expected and we were next to a room with a crying ( all night) baby but were moved the second we asked to be moved!!! You can see all of the theaters etc out of your windows!! The staff/security were very nice. Overall well worth the money!!! We are going back In March !!!

  • Stayed January 2014
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Helpful?
Thank QueenLanJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2014

We had an amazing holiday and Milford was part of that!
It was our first time to New York and we had done a lot of research, however after some of the reviews on here I was in two minds.
The location and the price won me over and I am so glad we stayed here!

The location is amazing, you are a stone throw away from Times Square and sitated on a lovely street with loads of dining options.

We had a corner room on the 28th floor and wow.. what a view!

The bed was the most comfy bed I have ever slept in and that is what you want after 18 hours on your feet.
The radiator was slightly noisy however just turn it off, it was lovely and warm by the time we got in and there was no need to it to be on over night.

Housekeeping was brilliant, we had a lovely clean room everyday and fresh towels.

We had one slight issue with a noisy couple opposit us but after phoning reception security was there within 5 minutes asking the couple to keep quiet!

Best holiday ever!

Thank you milford!

Room Tip: A corner room on the higher floors if you can
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank LG19862014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elora, Canada
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 February 2014

We were travelling on business during Super Bowl weekend. We accidentally booked the room for one night on Expedia when we actually wanted to book two nights. When we called the hotel, they said they could not do anything about it because it was booked through a third party (i.e. Expedia). They refused to book the second night for us because they have a policy that says we have to book two nights minimum. We eventually gave up trying to give them more money and booked another hotel for the second night.
Overall the hotel was clean but the room was noisy due to the very close proximity to Times Square and poorly insulated windows. Normally I wouldn't fuss about that but we weren't there for the Super Bowl, we were working.

  • Stayed January 2014, travelled on business
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Helpful?
Thank MartyVV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dudley West Mids ENGLAND
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 February 2014

Great location Times Square a block away, Hotel recently refurbished, but waning on the A1 Perfect status, that said because of all the silly reviews on here, the fact being a VERY minor negative considering the negative comments also consider Location and Price, extremely good value for clean rooms and the best mattress I have ever slept on including the pillows for any hotel I have been a guest, WELL DONE MILFORD, we stayed 14th Feb 2014 to17th in room 1824, rear view not so interesting but we were out 18 to 20 hrs a day and came back to a clean room and well serviced to a good nights sleep, NO Noise as on the rear!

Room Tip: No Pool to know about and restaurant was a coffee come breakfast area, No BIG problem though as load...
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank MelyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 February 2014

Just arrived home from a long weekend at The Milford...check in was ultra quick, staff very obliging and we had a room with the most fantastic views of NYC...but the best part was how comfortable the bed was.. It was like heaven after a long day walking in NYC.
Rooms cleaned daily with fresh towels and a very powerful shower
Very clever lifts which never had you waiting for more than a minute and a very large lobby with bar and internet access which we often used.
Location is key when you consider The Milford...less than 5 mins walk past all the lovely theatres and your in Times Square
All in all our experience at the Milford was fantastic and I would recommend to all!

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank anne744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Row NYC Hotel

Property: Row NYC Hotel
Address: 700 8th Avenue, New York City, NY 10036-3901
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #344 of 468 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Official Description (provided by the hotel):
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 
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