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“Great location, tiny rooms”
Review of Row NYC Hotel

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Row NYC Hotel
Ranked #342 of 467 Hotels in New York City
GreenLeadersGold level
Perth, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, tiny rooms”
Reviewed 30 June 2014

We arrived at 1am with a lot of luggage which no one really helped us with. The revolving doors were also a challenge.The concierge was friendly which was nice but he put us right next to the elevators :( Surprisingly the elevators weren't as loud as we thought they would be but could get annoying during peak times.
Guest room beds are tiny but comfortable. Again I stress tiny! The rooms are clean and all you really need. This hotel clearly doesn't want you to hang in your room when you can be out exploring NYC.
The location for the theatre district was fantastic and you are really in the hustle and bustle of it all. Times Square is only a few minutes walk away and the energy of the city is pumping.
I would recommend staying here for a few days but it's intense so a few days would be the max and only to see the sights of midtown.

Room Tip: Ask for one away from the elevators
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review, 2 July 2014
Dear Kim C,

Thank you for your candid review of our hotel. We are delighted to hear you enjoyed our unbeatable location, in the front ROW of the theater district. Although we are glad to hear you found our beds to be comfortable, we do regret to hear you found them to be small. We do have several room layouts with varying bed sizes, and would be glad to assist you in booking a more suitable accommodation for a future stay. We hope to have the opportunity to host your next visit to our bustling city!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Moriah, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

We had such a great experience with the Row NYC hotel, The staff were very friendly & fun. The hotel room was great & clean. The beds & pillows were very comfortable. We had a really bad experience at the first hotel & left 5 minutes after checking in. The Row was very accommodating & understanding. Great experience!

Room Tip: Our room had a view of Broadway!
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  • Stayed June 2014, travelled with family
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Helpful?
1 Thank lyakalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review, 2 July 2014
Dear lyakalis,

Thank you for your review of our hotel. It gives us great pleasure to hear you had such a great experience while staying with us. We thank you for your comments recognizing our very friendly, fun staff and our great, clean rooms. We are also delighted to hear our beds and pillows provided a restful stay. We hope to have you back soon.
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Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 June 2014

Good location if you want to be near times square. Some rooms have a view of the square. Very clean and nice. Of course the room is not large but big enough as are most hotels downtown. Check-in was quick and easy and no issues with the room. We could see times square from the corner 16th floor room.

Room Tip: Get an upper room for a better view
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
Helpful?
Thank DOC158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review, 2 July 2014
Dear DOC158,

Thank you for taking the time to share your experience while staying with us. We are overjoyed to hear you appreciated our prime location and the view of Times Square from your room on the 16th floor. We thank you for your comments recognizing our very clean and nice accommodations. We would love to host your next stay in New York City!
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Norwalk, Connecticut
Level Contributor
158 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 June 2014

Yes the rooms are small. But being in the heart of theater district out weighs its room size. We had two double beds, a dresser and closet. Just enough room for two people. The bathroom was small but enough counter space for one person. Water pressure and hot water was plentiful on the the 12th floor. The room was SPOTLESS. What else do you need in New York. How much time do you really spend in your room? The motif in the hallways and rooms were fun NYC scenes. The only downfall was the room choice. I paid extra for a city view. I had a scenic view of a roof top and and the Shake Shack. Do not pay extra for a room with a view. Otherwise, I would definitely stay there again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Josh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review, 2 July 2014
Dear Josh L,

Thank you for your review of our hotel. We are so glad to hear you appreciated our convenient location, in the heart of the theater district. We are thankful for your comments recognizing our cleanliness standards, and fun hallway décor. We do apologize that the view in your room did not meet your expectations; we have several options of city views and would be more than happy to assist you in selecting a more suitable accommodation for a future stay. We hope to see you soon…
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Green Point, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

Great staff, clean and in a great location. The rooms are quite small but affordable and the staff are so lovely and happy to help with anything. The bar downstairs is amazing, the service is awesome and a really relaxing atmosphere.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank tlc8787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review, 1 July 2014
Dear tlc8787,

We appreciate your feedback and are thankful for your lovely comments recognizing our great staff, clean rooms and ‘amazing’ restaurant/lounge, District M. We pride ourselves in providing top notch customer service in a relaxing atmosphere to all our guests and are delighted to hear your experience was indicative of this. We do offer different room sizes and layouts, and would be more than happy to assist you in securing a more suitable accommodation for a future stay. We hope to see you again soon!
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Edinburgh, United Kingdom
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 28 June 2014

This is an excellent hotel situated very near Newark bus terminal and also within easy reach of all Broadway shows; Central Park is a mere 20 mins walk away. However, food and drink not worth it at hotel and best to choose from many of nearby diners to buy "brunch".

  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edinburgh_UKFee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review, 2 July 2014
Dear Edinburgh_UKFee,

Thank you for reviewing our hotel. We are delighted to hear you and your family enjoyed our supreme location, and had an overall pleasant stay with us. We have made upgrades to our menu at District M, and hope to have the chance to host your future visits to New York City.
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Bolton, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2014

Stayed here in June on the back end of our trip to America. Stayed here in 2005 when it was the Milford Plaza and was in need of renovation. The hotel looks absolutely amazing now. Everything is really clean and modern, staff were really friendly, very tight security in terms of using the lifts. Bar was good, as was the 24 hour shop in reception. Room very clean, towels cleaned daily.

At the end of the day you're not in NYC to sit in your room, the best thing about the Row NYC is the location. It's just off Times Sq, and we could actually see the back of Times Sq from our room. Just around the corner from Broadway and theatres. Up the road from Grayline buses main stop, 1 block away from the Subway. For all you're just off Times Square its still remarkably quiet. It's worth paying that little bit more to stay in the centre of Manhattan.

Definitely would stay here again and would recommend to anybody.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rachael455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review, 2 July 2014
Dear rachael455,

Thank you for your valued feedback. We are thrilled to hear you appreciated the improvements made to the hotel since your previous stay in 2005. It gives us great pleasure to hear you enjoyed our modern, clean rooms and friendly staff. We thank you for your lovely comments recognizing our unrivaled location, and hope to welcome you back soon.
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Additional Information about Row NYC Hotel

Property: Row NYC Hotel
Address: 700 8th Avenue, New York City, NY 10036-3901
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #342 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Official Description (provided by the hotel):
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 
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