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“Great value and staff!”

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The Court – A St Giles Hotel
Ranked #303 of 467 Hotels in New York City
Middletown, Connecticut
1 review
“Great value and staff!”
Reviewed 27 March 2014

I enjoyed my stay here and utilized the valet parking which was very convenient and reasonably priced compared to other parking options in the area. The staff was professional and courteous. My room was very large and clean and had a fridge which was an added bonus. The location was safe and quiet (for the city), however the in-room heater/Air Conditioner was a bit loud when it came on throughout the night.

Room Tip: Make sure to ask the front desk for a coffee maker if you would like one because they do not put the...
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  • Stayed March 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

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Thank Kristine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,028 reviews from our community

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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (406)
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Phoenix, Arizona
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014

We booked this hotel using HotWire with an expectation of a 4-star property. Had it been rated 3-stars, I would have been very happy. However, I was expecting something a little nicer. The place wasn't bad, but it was obviously a little older with worn carpet and interesting design ideas (red-mirrored headboard!)
Pros: big rooms since the building used to be apartments. Nice location with easy access to subway, but not too crazy and close to Times Square. VERY helpful staff. They told me where to grab a bagel, how to get to the subway, and recommended an awesome burger joint around the corner. Oscar, the bellman, was especially helpful - answering questions about the area, stowing bags after check-out when we went sightseeing.
Cons: only one working elevator, older/dated decor.
I really enjoyed this hotel, but don't expect luxury. Very functional with a great staff.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Familytravelers987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 26 March 2014

I had a great experience. I checked in very late and night and I was exhausted. The nice lady at the front desk (Iysis) was great making the process so amazing. Not only she guided me to the bar to get a drink, she brought the paperwork over for me to sign, and we had a great conversation.

The other staff members were also quite pleasant and responsive.

The room was great as advertised. Comfortable and quiet (which is rare in manhattan).

I also think the location is great. In mid-town but towards the east side and far away from the craziness of times square.

I will definitely stay here again on business and vacations.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmad-Reza S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2014

I booked a room via Hoteltonight and had an amazing time. The hotel was clean, staff was very nice, and valet was ideal. $60 for an SUV, but it was quick! The highlight of the stay was Glenis at the frontdesk. While I was waiting for my friend to check me in (side note: if you have a friend book the hotel room via Hoteltonight, make sure they add you as a guest otherwise they have to be there during check-in). She upgraded me to a suite with a balcony/terrace overlooking the Chrysler building. Amazing lady and I am writing this review to highlight her as being the reason for my great stay!

  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frost S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2014

This was a great choice of hotel. Well situated but many hotels in new york can boast this. However this hotel was clean, comfortable and friendly unlike many others. The communication with the reservations team ahead of our visit was excellent. Daniel on reception was very helpful. We had booked a junior suite but were upgraded to an executive suite on the 15th floor. This was quiet with great views and a balcony. The hotel complimentary breakfast was also excellent. This hotel had everything we wanted for a fantastic family holiday to new york. Our thanks to everyone at this hotel. Worth every penny.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lucca14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LANCASTER,PA
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 March 2014

Staff was very friendly and we had a free room upgrade which was really nice. Room was spacious, clean and we liked the location. Area is a little quiet yet still convenient to Mid-town theaters, etc.

  • Stayed February 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank TRALANC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermosa Beach, California
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 18 March 2014

This hotel seems like it has potential, or maybe was once nice, but in its current state is not as nice as I had hoped.

Location: Good location away from Times Square, but close enough, and with a number of good restaurants nearby.

Bed: Very big and comfortable.

Room: The mirror was simply left standing up against the wall. There was what looked like a desk area but no chair. Everything was a bit "off" - it seemed as if the room had been thrown together without a care.

Other: Bar downstairs was trendy/comfortable. One of the two elevators was broken and my key card didn't work.

Decent hotel, especially for a good price, but this is NYC and you could probably find better choices.

  • Stayed March 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Court – A St Giles Hotel

Property: The Court – A St Giles Hotel
Address: 130 E 39th St, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#188 Luxury Hotel in New York City
#196 Business Hotel in New York City
#216 Romantic Hotel in New York City
#246 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Court – A St Giles Hotel 4*
Number of rooms: 199
Official Description (provided by the hotel):
The ultimate New York experience awaits you at The Court. While many hotels leave you feeling claustrophobic, The Court’s 199 spacious guest rooms (Superiors begin at 350 square feet) allow you to spread out in comfort and style. Signature Suites include the Empire Suite, the Chrysler Suite, and our fabulous Terrace Suites, featuring outdoor terraces with views of the city skyline. When you venture out, you will find yourself just steps away from Grand Central Terminal and the iconic Chrysler and Empire State Buildings. Icon Restaurant serves a variety of breakfast options each morning, while Court Bar mixes handcrafted cocktails by night. ... more   less 
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Also Known As:
w New York City
The w Hotel
w Hotels New York City
w New York Court

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