We took the ride last summer. The staff were very friendly - even in the line to get on the bus. And they ask you which shows you've seen or what attractions you've sen and they even personalized some of the special acts to the people on our bus. The bus is half open with glass to the street (the people sit lengthwise along the bus) and it travels back and forth in the streets around times square all the way up to columbus circle. every few block it stops for some special stops that identify with new york city.I liked the stop in columbus circle the best (won't tell you why but it is very nice). Also there are 2 comedians on board dressed as scientists that make jokes throughout.
We really enjoyed this and woudl send other friends and family to see it too. A relaxing tour of times square area - even if you've seen it all before this has a special twist.
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