We bought the 48 hour ticket and used it several times. First off, if you prepay, you have to pick up your tickets at the main office in Times Square, which is not what the print off says. We picked up our tickets and asked if we could make it to the WTC museum by 10 (it was 8:30 at the time). No one could decide and finally a guide said once the tour started at 9, we were guaranteed to be down there by 10..wrong! We finally got off the bus at 10 only to catch a taxi to the museum. When we tried to hop back on later that day, we say on the inside and the bus had no air turned on. This guide, Adam, was more into telling us about where he hit his 1st homerun or his favorite stop sign, than NYC facts. The night tour was pretty good though. We took the upper loop tour the next day and the guide was an older Asian woman who was very hard to understand and VERY rude. She did something to her microphone, causing all the headphones to stop working. When my friend politely let her know, the guide was downright hateful saying we had to be flexible in NYC and to turn up the volume. She then went on to make comments about "our country," not hers. The sights were neat, but half the guides were horrible!
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