The service at this Hotel is outstanding. All of the staff are very friendly and takes time to speak to you. It appeared they took their jobs very seriously and their job was to make you feel at home. They always smiled, and spoke to you. if you had any questions, they were more than happy to answer them and they took their time and made you feel like you were their only customer. I could write pages and pages of great things about the door staff who are the front line people you see and speak with the most. these people never tire, always smile and really enjoy interacting with and assisting their customers. The service staff inside the Yotel are just as friendly and helpful from the front desk to the restaurants and bar staff. No hotel is perfect but any issue you may encounter is taken care of immediately with kindness and concern for your comfort and safety. I have stayed at many hotels including some 5 star hotels and this tops all service of any hotel.
The rooms (Cabins as they are called at the Yotel) are small and quirky, but that is part of the experience that I really enjoyed. The beds are very firm but comfortable. It is a very modern and green hotel and the process check in and check out are automated and simple. If you are checking in early or leaving late and want to explore a little before you go the Yobot will store your luggage for you and keep it safe until you need it. Internet access is fast and you do not pay extra for the connectivity.
It is located very close to Times Square and the theater district, and you have wide range of places to choose from to eat.
I recommend this as the number one place to stay in New York and I have stayed at several other hotels that are very nice in Manhattan near Times Square. The price and service can not be beat in my opinion.
- Official Description (provided by the hotel):
- YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more less
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- Also Known As:
- Yotel New York At Times Square West Hotel New York City