We paid extra for a corner executive view suite but upon arrival were quite disappointed, the room was small, dingy with a sewage smell coming out the bathroom, a noisy ventilation fan, frayed towels and shower curtain instead of glass which caused the water to flood the floor, it also wasn't very clean, we found food in the cupboard and a fake nail on the ground. The view was good but that was about it.
We went and saw a lady at the front desk who was very nice and helpful, she let us view 2 spare rooms until we were happy. It wasn't a corner view room but we still had views of the Hudson river, the room was bigger and the bathroom a lot nicer.
This totally turned it around for us and we were satisfied for the rest of our stay.
Great location, close to Broadway/time square. Complimentary muffins and coffee in the morning but no gluten free option. A few gluten free muffins would've been great but overall a pleasant comfortable stay!
- Official Description (provided by the hotel):
- YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more less
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- Also Known As:
- Yotel New York At Times Square West Hotel New York City