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“Awesome location and rooms”
5 of 5 bubbles Review of Conrad New York

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Conrad New York
Ranked #29 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Awesome location and rooms”
5 of 5 bubbles Reviewed 30 January 2014

Conrad's location is perfect for ppl going to nearby offices. the rooms are always kept clean and even the entertainment part is well taken care off. Dont forget to enroll yourself for hilton honours before paying the bills. Should be very helpful

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheriqs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,115 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (730)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Pennsylvania
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

We stayed here for a weekend in January and we loved it so much that we will not look for another hotel in New York anymore.
We have stayed in different places in NY and nothing compares to Conrad.
The location better than midtown, close proximity to Chinatown, SoHo,Little Italy and financial District.
The lobby is amazing and so open.
The rooms are spacious- they all are two room suits. The bathroom was unbelievable- separate huge shower with good water pressure.
The staff is friendly, polite and ready to assist you in anything you want. The restaurant was lovely with good cocktail selections.

This is truly a gem for NY and Conrad has done it again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Banafsheh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gravesend
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

We recently visited NYC as a family and stayed at the Conrad, North End Ave, Battery Park. On the day we were due to check out one of our flights was cancelled which meant that I was stranded with my 18yr old daughter & her boyfriend. Not only did they waiver our late check out time whilst we argued with British Airways but they then put us in a triple room at a reduced rate for the next 5 days until the weather improved & we could fly again. Their attention to detail was fantastic & in particular their new Bell Man, Felix, was just wonderful! He was charming, helpful & full of ideas as to how we could continue to enjoy this amazing city on a heavily reduced budget. We had only booked to go for 5 days and were then faced with an additional 5 day stay due to the adverse weather. He really was a god send 7 couldn't do enough to help us. The restaurant was good, the room was really well appointed and the staff were ready to respond to our every need. It was a great base from which to explore the city and the rooms had a great view over the Hudson. We had booked it well in advance from a deal on Booking.com which meant we were able to enjoy a little more luxury, but would be willing to return and pay full price in the future.

Room Tip: Email the concierge in advance and ask if they can put you on a higher floor and with a view over th...
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Green Features: Not really aware of these apart from the obvious of energy saving bulbs in lamps and notes not to waste towels.
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, Front Office Manager at Conrad New York, responded to this review, 27 January 2014
Wendy,

Thank you very much for sharing this review with the TripAdvisor community. We are delighted to know that you had an exceptional stay at the Conrad New York with your family, especially since it was longer than originally anticipated due to bad weather. I am also very happy to hear you enjoyed the hotel's downtown location as a base for exploring all of NYC, the room service and dining options and the service from our staff - specifically Felix who will be very happy to know this. We look forward to welcoming you back to the Conrad again soon!

Best Regards,
Yon

Yon Guerricaechebarria
Director of Front Office Operations
Conrad New York
102 North End Avenue
New York, NY 10282
Email: yon.guerricaechebarria@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 25 January 2014

The hotel is pleasant and the rooms are spacious and well fitted, nothing too fancy either.

The only issues I enciuntered as the hotel was really full is that the restaurant is rather small considering the size of the hotel so if you want to have breakfast you have to make a booking. I didn't know this at the time, it would be useful if the hotel mentioned it.

My room had problems with the toilet, although staff was quick to come and fix it it was always a partial fix, apparetly a known issue so asking for someone to fix the toilet every day was not great.

Otherwise good hotel, nice gym room as well.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ike_fedas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Four Corners, Florida
Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

I was delighted to find this hotel through Hotwire's secret sale. Although a bit out of the way for mid-town business, the Conrad offered a great atmosphere and value.

Check-in was fine but not particularly friendly. I often get this as I use Priceline or Hotwire and am not paying close to what their other guests are paying. The interior architecture of the Conrad is as nice as I have ever seen in a U.S. hotel. Spectacular would be the right word.

My suite was actually a suite...not just a room with a sitting area...and it was very spacious. Electronic controls managed the lights, temperature, security and service call. Furnishings were modern and tasteful. There was also a complimentary Nespresso machine in the room. No need to travel to Starbucks!

Very highly recommended.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DamienHarveston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 24 January 2014

This is a beautiful hotel. I travel on business quite often in Manhattan and this hotel is a great value. The rooms a spacious, a luxury in Manhattan. the hotel is located in beautiful location with easy access to downtown without all of the midtown congestion. The Hudson river is one block from the hotel and you can walk along the river and park with a great view of New Jersey.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
1 of 5 bubbles Reviewed 23 January 2014

I booked a room in this hotel and I gave details of my credit card, as usually. Afterwords, when my plans have changes I cancelled my booking - made directly by the Hilton internet page, and I am a frequent guest of this hotel chain (Hilton HHonors card).
I never got my money back.
I sent like 20 e-mail and never got an answer. I even telephoned, and they assured that they would call back. Nobody did.
This is not the way a decent hotel treats its clients.

Stayed September 2013, travelled on business
Helpful?
5 Thank aga t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, Manager at Conrad New York, responded to this review, 24 January 2014
I am very sorry to hear that we failed to provide you with the type of service associated with the Conrad name. I will be contacting you privately to discuss this issue in further depth and hopefully we can rectify it as quickly as possible. Again please accept our apologies, and I hope this will not prevent you from considering the Conrad New York on future trips to NYC.

Thank you,
Jimmy

Jimmy Sarfraz
Resident Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad New York

Property: Conrad New York
Address: 102 North End Avenue, New York City, NY 10282-1238
Phone Number:
Region: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in New York City
#20 Family Hotel in New York City
#25 Luxury Hotel in New York City
#26 Business Hotel in New York City
#30 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
Official Description (provided by the hotel):
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc

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