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“Amazing stay”
Review of Conrad New York

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Conrad New York
Ranked #29 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Oxford, United Kingdom
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing stay”
Reviewed 6 August 2014

Sorry it took so long to write this review. We visited NY for our my 30th birthday and to celebrate our recent engagement. On arrival we were blown away by the surprise we found in our room, they treated us to a complementary bottle of Moet and a plate of chocolate covered strawberries with a congratulation card. It was a beautiful touch and the right way to kick off our wkd stay. The room was to a very high standard and we absolutely loved the shower. The location was fine for us as we were happy to take a taxi everywhere and nowhere was too far away.

  • Stayed February 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Alison P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (747)
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English first
New Haven, United States
1 review
Reviewed 6 August 2014

The hotel is beautiful decorated and spotless. The staff was accommodating and pleasant. However, if traveling with children and needing to use the sofa bed, look elsewhere. The sofa bed was lumpy and the springs were felt while sleeping.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Sue Ann Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 August 2014

All suite hotel with a clean, modern but welcoming look. Got upgraded to a luxury suite which was amazing! It would work well for a family traveling or for business entertaining. The roof top bar has views of the top of the freedom tower and the river. Great hotel for business meetings as well, the conference space is very nice!

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank uncbeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this review, 6 August 2014
Thank you very much for sharing your review of the Conrad New York. We are thrilled to hear you had a memorable stay with us and truly enjoyed your spacious guest suite accommodations, as well as our Rooftop Bar! Thank you for recommending our hotel to those traveling on either business or with family and we look forward to welcoming you back again the next time you are in NYC.

Thank you,
Robert


Robert Rechtermann
General Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: Robert.Rechtermann@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 August 2014

Amazing sized rooms at a great location. Many food outlets at a walking distance. Walking distance to Hudson River, 9/11 memorial, and Winter Gardens. Amazing lobby. Cinemas in the hotel.

Only downer is that the room service is horrible.

I MEAN REALLY HORRIBLE. I PAID 300USD ON 3 OCCASSIONS ONLY TO GET REALLY CRAP FOOD. THE PIZZA, THE TUNA MELT WHICH HAD PRETTY MUCH NO TUNA ON IT. BREAD THAT WAS CHEWY...CHEWY...CHEWY...

You are a great location and il stay with you again. But i am serious. The food quality is really bad...im sorry to say. Re vamp your menu pls.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Ali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 August 2014 via mobile

My Mum and I stayed at the Conrad New York for a four night break. We were highly impressed with hotel. The decor and spaciousness of the hotel throughout was excellent. Every room in the hotel is a suite complete with rainfall shower which was amazing! The staff were very friendly, especially Morris the doorman who couldn't be more accommodating. Faultless in every way and would love to go back.

Stayed October 2013, travelled with family
Helpful?
Thank Lau111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this review, 6 August 2014
We are pleased to hear that you had a fantastic 4-night stay with us here at the Conrad New York Hotel! I am glad you appreciated the helpful service from our staff, especially Morris, as well as the large, modern guest suite you stayed in. Thank you for recommending our hotel to the rest of the TripAdvisor community and we hope to have the pleasure of welcoming you back again soon.

Kind Regards,
Robert

Robert Rechtermann
General Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: Robert.Rechtermann@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mequon,wi
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 August 2014

This hotel is beautiful and has been totally renovated since it's days of an Embassy Suites. The rooms are modern with all up to date electronics. Huge rain shower stall and separate sink area. There is a wet bar, two flat screen televisions and a living room and separate bedroom. The service was also wonderful with towels replenished later in the day. The room and hotel areas were very clean and well taken care. This will be our place to stay on future visits.

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank vickielou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, SC
Level 6 Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 August 2014

We've stayed at Conrad's before and know what to expect -- beautiful aesthetics, tremendous service, and luxurious rooms. Most of that is present at this Conrad, but it was not quite up to par with the others. The service was great, although not as overwhelming as past experiences. In other Conrads, people would go out of their way to help us. This time people were less approaching which may say more about NYC than this property. The rooftop wine bar was a decent feature with a good view. And the location near Battery Park City and 9/11 Memorial is also terrific. The biggest issue was with breakfast. We are Gold Hilton Honors members and were surprised at the limited menu for us. The Continental breakfast at Hampton would have been better. The food was fine, just not the best selection. Also be warned that this Conrad is right next to the Goldman Sachs building and not far from the stock exchange, so there are a lot more business than tourist clientele. We were the latter and felt a little weird at breakfast.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank aaronwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Conrad New York

Property: Conrad New York
Address: 102 North End Avenue, New York City, NY 10282-1238
Phone Number:
Region: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in New York City
#20 Family Hotel in New York City
#26 Business Hotel in New York City
#27 Luxury Hotel in New York City
#30 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
Official Description (provided by the hotel):
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc

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