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“Summer Wedding”
Review of Conrad New York

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Conrad New York
Ranked #27 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
New York City, United States
1 review
“Summer Wedding”
Reviewed 27 August 2014

I booked two adjoining rooms at this hotel for my brother's wedding this summer ('14). All of the groomsmen and the groom stayed the night and it was the perfect place to have the videographer record us preparing for the main event. We had a great time and everything went well.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (735)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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English first
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 August 2014

We had a quick single-night stay in NYC with our kids aged 7 and 10, and this big and beautiful hotel was a perfect stay when we wanted to do a quick visit to the Statue of liberty and downtown Manhattan before going home. Luxurious, a vast lobby with enticing sofas and an effective staff. We did use the room service to ask for sheets and more water and they were as quick and friendly as we could ask for.

The rooftop terrace was sort of a disappointment due to its small size and limited view but we didn't mind that much.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
208 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 26 August 2014

I recently proposed to my partner in the Conrad New York. The hotel was instrumental in helping me plan this occasion. I was bowled over by the personal touch offered to me by each of the staff. They allocated us an amazing room with a river view, and the hotel provided a complimentary Champagne bottle as celebration.

As a Hilton Diamond member, I travel frequently, but never before have experienced such good customer service. A big thank you to all the staff (she said yes).

Our only issue during our stay was a 15 minute wait for a breakfast table to become available, and an incorrect food order (we requested certain ingredients be excluded due to allergies). However, these issues were so minor compared to the rest of the stay.

Room Tip: River view!
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank silly_sausage_3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lafayette, Louisiana
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2014

This was our first time at this hotel. Very Conveniently located close to Battery Park. The Staff was friendly, cheerful and helpful. Even the Cleaning crew greeted us as if we where royalty. The Loppy-Doopy bar on the roof was very comfortable. It is open during fair weather only. They serve a great Drink composed of sparkling wine and a sorbet infused with vodka, really light and great tasting. There are plenty of small restaurants on the apron of the building that host the hotel to keep you eating something different for a week if necessary. The walk on Battery Park was calm and stress reducing. The room we stayed in was a suite and had all the amenities bells and whistle I could have wanted. Room service was delivered promptly and was tasty. The ATRIO restaurant has Great Pizza. We will definitely try to stay here again on a return trip.

Room Tip: All rooms are great. But the rooms with lower numbers are further from the elevators which means yo...
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Green Features: They do advocate water saving practices like an optional bed sheet changing every other day unless the guest expresses a daily change.
  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank drfalemany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Haledon, NJ, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2014

Be cautious of LOW queen wooden beds that have sharp corners that stick out and can easily hurt your lower legs if you're not careful. This is unique that won't be found in other hotels. At least hotel management needs to address this issue that is common to happen. My 2 other colleagues during my stay had similar issues. My right foot was badly swollen and bruised. Have have corner guards to prevent this type of unpleasant accident during the stay. Check in was quite slow and rooms were not ready after 2pm. Other than the above 2 issues, hotel overall was quite good, clean.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
2 Thank Raymond L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this review, 26 August 2014
Raymond,

Thank you for submitting your experience. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view. I apologize that we did not exceed your expectations throughout your stay. We strive to provide the quality accommodations you expect from our brand and regret this was not your experience. We will keep your concerns in mind as we continually evolve to best meet and exceed our guests' needs and hope you will give us another opportunity to impress should you return to the city in the future.

Thank you,
Robert


Robert Rechtermann
General Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: Robert.Rechtermann@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falls Church, Virginia
2 reviews
Reviewed 24 August 2014

Just wanted to give a shout out to Daniel from the Front Office who graciously gave us a brief tour and history of this beautiful hotel. We were not staying in the hotel this trip but Daniel kindly took the time to show us around as we wanted to check it out for a future trip to New York. We loved the rooftop bar and even received excellent attention up there from the bar staff.

Stayed August 2014, travelled with family
Helpful?
Thank LTKaiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this review, 25 August 2014
Thank you so much for sharing this review about your positive experience stopping by the Conrad New York while you were in town. I am so glad Daniel was able to show you around our hotel and provide excellent and helpful service. We are also happy to hear you enjoyed your experience at the Loopy Doopy Rooftop Bar! We hope to have the opportunity to welcome you back as a guest of the Conrad the next time you are in New York.

Best Regards,
Robert

Robert Rechtermann
General Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: Robert.Rechtermann@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, NY
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 August 2014

Arrived easy enough and checked in. Asked the desk person for a high floor and something close to the elevator and was given just that, plus she upgraded the room at no charge. We had a very nice modern suite facing the river. The bed and pillows were very comfy. The room was well appointed. The shower was separate from the bathroom and was awesome. Nice rainfall shower head and hand sprayer, big enough to have a party in. The staff was excellent, available for whatever you needed but not in your face. The area around the hotel in new and only a block or so away from the freedom tower, so I'm guessing the hotel and surrounding area was not there prior to 9/11. It's steps away from the water and the ferry. About a 15 minute walk to the liberty ferry, which takes you to, of course, the Statue of Liberty. We stayed there primarily because we wanted to visit Chinatown and little Italy. It was about a 12-13 dollar cab ride to either of those places. About 25 bucks to midtown. The big question is, "Would I stay there again?" Maybe, just because of its proximity to the places that we visit regularly. It was a little too far away. And only because of its location I give it a maybe. This hotel in a midtown location, I'd stay there without question. If you are looking for a nice, new, modern hotel in a newer area, then look no further. This is it. But if you want to do midtown shopping or see a play, there are closer places.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Conrad New York

Property: Conrad New York
Address: 102 North End Avenue, New York City, NY 10282-1238
Phone Number:
Region: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in New York City
#20 Family Hotel in New York City
#24 Luxury Hotel in New York City
#26 Business Hotel in New York City
#30 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
Official Description (provided by the hotel):
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc

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