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Reviews (3,719)
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Reviewed 4 weeks ago

There are so many things to do in this area I wish we had more time. I am anxiously awaiting the next time we can stay at this hotel. The room decor was unique and the bathroom fixture was top notch and inspirational.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
1  Thank Ann-Heng J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this reviewResponded 4 weeks ago

We are so pleased to read you enjoyed your stay! We look forward to your next visit!

Kind regards
Marlene Poynder

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We have stayed at the Conrad several times. The rooms (suites, really) are spacious and very comfortable and the location is wonderful, especially if you plan to spend some time in lower Manhattan. If you are visiting other parts of the city, it's a relatively short walk to the nearest subway stations. There are high end shopping and food options just across the street from the hotel. It's nice to walk along the waterfront anytime of the day. The staff (especially Angela A) is great.

I'd highly recommend the Conrad. We always enjoy ours stays here-it's a treat to stay at the Conrad!

Stayed: June 2018, travelled as a couple
1  Thank kgmama2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this reviewResponded 4 weeks ago

Thank you for your review! We greatly appreciate your loyalty to our hotel. Lower Manhattan is buzzing with attractions, shops, and restaurants. Our hotel is only a short walk to the subway for our guests to access other parts of the city. We will be sure to share your kind words with Angela!

We look forward to your next visit.

Kind regards,
Marlene Poynder

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We stayed at the Conrad for two nights during our visit to NYC. We got a great room - king sized bed with a spacious shower and a sitting/office area. I had informed the hotel about our stay being during my husband’s birthday and they sweetened our stay by surprising him with a bday treat in our room. That was so very appreciated. We had a toddler with us and they brought him coloring books, crayons and kiddie slippers. We requested a mini fridge to keep his milk in and they promptly brought one up for us. Whenever we had a request for anything, their response was always prompt. Upon check out we requested that they hold our bags and also keep the milk refrigerated for us and they obliged.

The location is great. Just a couple minutes walk away is Brookfield mall. A high end mall with some good food options. Inside the mall is a Riteaid where we picked up some water and snacks for our kid. The hotel and mall is also near a boardwalk type of area where you can stroll around and take in the amazing views of the city.

Overall our stay was perfect. It could not have been any better. The rooms are spacious and clean; customer service is top notch and the beds are super comfy. We highly recommend the Conrad and would absolutely stay there again in the future.

Stayed: June 2018, travelled with family
1  Thank BabyS_RGsquared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this reviewResponded 4 weeks ago

We are so pleased to hear you had a perfect stay! We will be sure to share your kind comments with our team. Our all-suite hotel is perfectly situated where we are only steps away from many local attractions, shops and restaurants.

We look forward to your next visit!

Kind regards
Marlene Poynder

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I stay at Conrad downtown NY for 1 week. The reason why choosing Conrad is very near to my rep office at Vessey St. and Goldman Sachs buildimg adjacent to the hotel. The room is quite spacious. Check in and check out time is flawless. Facilities nearby including Shake Shack joint....pharmacy like duane reade, etc.
The but...only our experience using vip area at the restaurant lobby level. We found that the hotel didnt ready in a sense that furniture arent in the best condition, carpet/paraquette imperfect condition and look dirty. Our meeting was high call.meeting with CEO level from Goldman Sachs, PIMCO, AMUNDI and all the big names in the asset management business, should.be an exclusive event and Conrad should be ready to handle those kind of event. Apart from imperfect infrastructure condition for the dinner meeting I found that all the staff at the restaurant including the chef were all helpful and quick service, perfect, therefore the meeting ran smooth and happy face from my boss.

Overall experience: Good but not great.

Room: 8/10
Service: 9/10
Facilities: 7/10
Strategically located: 8/10
Staff: 9/10
Overall: 8.5/10

Stayed: April 2018, travelled on business
Thank Rintana Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this reviewResponded 4 weeks ago

Dear Rintana,

Thank you for your review. It is because of your feedback that we are able to improve our guest experience. We hope to host you again in the future.

Kind regards
Marlene Poynder

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I spent a great week at the Conrad. The suites were extremely spacious with great facilities. The bar was a friendly place to wait before going out of an evening. The restaurant inside the hotel was excellent and the staff were amazing.

Stayed: February 2018
Thank Christeen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradNewYork, General Manager at Conrad New York, responded to this reviewResponded 4 weeks ago

Dear Christeen,

We are pleased to hear you enjoyed your stay and dining at ATRIO! We hope to welcome you back in the future.

Kind regards
Marlene Poynder

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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