We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“great location” 5 of 5 bubbles
Review of Hilton Times Square

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Hilton Times Square
Ranked #104 of 467 Hotels in New York City
Certificate of Excellence
Mooresville, North Carolina
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“great location”
5 of 5 bubbles Reviewed 8 April 2013

This is a really GREAT location in Times Square. Walking distance to the subway and lots of restaurants & stores. Our room was surprisingly quiet (our room was on the back side of the hotel) and it was a great place to stay with kids. The lobby has a great, relaxing vibe when you step off the street. Check-in was a breeze and the staff were very courteous. Our room was very clean. This was our first stay in the hotel, but we have stayed in others in Times Square. We would definitely stay here again.

Room Tip: Back side was very quiet
See more room tips
  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cdhl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

6,381 reviews from our community

Traveller rating
    3,715
    1,959
    471
    138
    98
See reviews for
1,779
2,002
269
1,043
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,344)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Berkeley, California, United States
1 review
3 of 5 bubbles Reviewed 8 April 2013

+
Good location.

-
You have to take two elevators to get to your room.
Cleaning was not enough.
Expensive.
The lobby is located at 15th floor, and my room was just about 3 floors up from there. However, the room number was 25xx. Whether the room was really on 25th floor or not is dubious.

  • Stayed April 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mitsunori N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynellL, Manager at Hilton Times Square, responded to this review, 10 April 2013
Thank you for your quick feedback on your recent stay at our hotel. We appreciate your input and will use it as we look for new ways to improve our guests' experience. I'm pleased that our location was a plus for you. When you are in New York again, please stop in and see us. We hope to make your next stay a 5 star experience!

Lynell Lovett
Administrative Operations Manager
lynell.lovett@hts-nyc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Upstate New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 April 2013

Let me say that I couldn't be more impressed with the staff at this hotel. Everyone we came in contact with from the men at the Bellstand to the Front Desk to Room Service, to Housekeeping to the Restaurant in the Lobby were all professional, helpful, smiling and friendly. What more could anyone ask for and Hilton should be very proud of itself for choosing & training such top-notch people. Chad Nathan, the Front Desk Manager was especially helpful, and even walked with us up to our room giving us information on the city and some recommendations on things we might enjoy. Chad Nathan is exactly what more hotels need--someone who takes it upon himself to be an ambassador of his hotel. Room was spotless, view was wonderful, location superb and staff is exemplary- a great 2 day stay in the city!

Room Tip: Call the hotel directly and see if you can overlook Times Square-It is slightly louder but the views...
See more room tips
  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anthony20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everett
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 April 2013 via mobile

Location is close to the theatre district, movie theatre, times square, plenty of food choices and an easy route to walk to the fashion district which was a plus for us. Hotel check in went smoothly and in record time. Room was ready when we arrived. Check out was even less time. Would visit again hopefully on a higher floor!

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank howdini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Water
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 April 2013

My husband and I recently spent 5 nights at the Times Square Hilton and were pleasantly surprised at the size of the rooms and the helpfulness of the staff. In particular, I was impressed when Peter Arons helped me deal with online check-in issues from the business center by handling it for me at the front desk. His willingness to jump in and address any need or problem was found in many other staff members throughout my stay. This kind of service is key in a city that is so fast moving and changing that unanticipated situations arise constantly, ones that are easily solved when people take the time to tell you (quickly and accurately) how to deal with it. We will be back the next time we are in New York.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MSGSEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 April 2013

To the crew at the reception desk - Thank you for the great time at Hilton Time Square!
In the week before Eastern I spent with my family some days in your hotel – it was really a remarkable time. For any question or concern, I got a speedy help and answer and also particular or special requests were dealt without complications.
My special thanks also to Martina from Slovakia for her general support and especially to Cory, who supported meof getting the visitor passes for memorial 9/11.
The view from my room was great - directly orientated to the Freedom Tower and the Empire State Building....wonderful!!!!! The room itself could have been a little bit bigger, but was sufficient for the trip, where we had spent most of the time in town. It is an excellent location, only one minute away from all the Broadway shows and the main activities at Times Square!!!!
I will come back to your hotel whenever I return to New York! Johannes F. (Vienna)

Room Tip: Rooms with a view to Empire State Building are existing
See more room tips
  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohannesF647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockport, Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 April 2013

I have stayed in Manhattan every year for the past 10 years or so, but had never stayed in Times Square. I was thrilled with everything about my experience. Starting with my checking in with Raquel, to the cleanliness of the room and then realizing how quiet it was, I couldn't have been happier. I'd definitely recommend this hotel to family and friends if the are going to NY.

  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jerryenos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#143 of 467 in New York City
4.5 of 5 bubbles 6,705 reviews
Midtown
Hampton Inn Manhattan / Times Square Central
Midtown
DoubleTree Suites by Hilton Hotel New York City - Times Square
DoubleTree Suites by Hilton Hote...
#170 of 467 in New York City
4.5 of 5 bubbles 7,598 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hyatt Centric Times Square New York
Midtown
Crowne Plaza Times Square Manhattan
Crowne Plaza Times Square Manhat...
#194 of 467 in New York City
4.0 of 5 bubbles 9,043 reviews
Midtown
Hilton Garden Inn New York - Times Square Central
Hilton Garden Inn New York - Tim...
#158 of 467 in New York City
4.0 of 5 bubbles 1,304 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Times Square

Property: Hilton Times Square
Address: 234 West 42nd Street, New York City, NY 10036-7215
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#81 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Southall Travel, Booking.com, Hilton Hotels Direct, Agoda, Ebookers, Hotel.de and HRS so you can book your Hilton Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing