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“Beautiful, chic and great service”
Review of Sofitel New York

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Sofitel New York
Ranked #64 of 469 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 29 January 2013

I see great reviews on here all the time. Then I go and am disappointed - like always! I am a VERY tough customer to please but have to say the Sofitel New York is fantastic!! Perfect midtown location between 5th Ave. and Times Square. Gorgeous, swank lobby. The perfect hotel bar. Chic, modern rooms that aren't shoe boxes. Quality linens and duvets. THE best marble bathrooms with glass showers (I hate standing in a tub) and bath products from Lanvin. Nothing tired or ugly - everything is chic. We're talking a seriously good hotel with a staff that does everything to make it a great stay.

  • Stayed: January 2013, travelled as a couple
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Thank ejennifer38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOfficeNewYork, General Manager at Sofitel New York, responded to this reviewResponded 1 February 2013

Dear guests,
Thank you for sharing your wonderful review regarding your recent stay at the Sofitel New York.
We are glad you had a “fantastic” stay with us and haven’t been disappointed.
We are delighted you enjoyed our central location within walking distance to the main sightseeing.We are happy to hear you appreciated the quality of our SoBed and the amenities offered in the rooms.
We are really looking forward to your return,
Sincerely,
Sofitel New York

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2,619 - 2,625 of 6,620 reviews

Reviewed 27 January 2013

I was told by a relative that this hotel is a very good one and is ideally located, two blocks away from Times Square.
From the moment I got out of the taxi to departing 72 hours later, my experience was very good.
I got an upgrade to a room with a view of the Chrysler Building. And I got a free voucher for a glass of champaign. They surely know how to treat their customers.
On the second day of my stay, I lost my wallet when leaving the taxi in front of the hotel.
A day later, it appeared that I did not leave it in the cab but it fell out of my hands on the street. One of the Sofitel employees found it and gave it to the security staff of the hotel.
I would never have believed that my wallet was going to be returned with everything still in there.
I know where to go next time when in NYC.
Staff is very friendly without being over the top.
World class!

Room Tip: Ask from room 1820, view on Chrysler building tower
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  • Stayed: January 2013, travelled solo
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Thank degtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOfficeNewYork, General Manager at Sofitel New York, responded to this reviewResponded 28 January 2013

Dear guest,
Thank you for sharing this wonderful experience regarding your recent stay at the Sofitel New York. It is with great pleasure that we read your comments and we are delighted that our Ambassador was able to locate your wallet and to return it to you. We are thrilled you enjoyed the upgrade and the glass of Champagne!
We are really looking forward to your next visit.
Sincerely,
Sofitel New York

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Reviewed 27 January 2013

Stayed here on a business trip and was irritated I had to work would much rather have hung out there. The staff were, as always at Sofitel's, unendingly helpful and charming. The room was great - not big but hey it's NYC - if you turn around witha bag in hand you're lucky in most places. The location is great with Times Sq just far enough away you can pretend it's not there if in your face buy me buy me buy is not your style. All in all a haven from the madness with just enough NYC style to feel like you're in the Big Apple.

  • Stayed: March 2012, travelled on business
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1  Thank catmacaulay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOfficeNewYork, General Manager at Sofitel New York, responded to this reviewResponded 28 January 2013

Dear guest,
We are glad you chose the Sofitel New York for your business trip and had a wonderful stay. It is a great pleasure to read these nice words about our Ambassadors. We are glad you enjoyed the quietness the hotel offers in spite of the main sightseeing proximity.
We are looking forward to welcoming you back very soon at the Sofitel New York.
Sincerely,
Sofitel New York.

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Reviewed 26 January 2013

I have recently visited this hotel for shopping with my father, it was an amazing stay and the manger could not do enough for us, with 29 floors they are more than happy to cater for anyone I am sure! They have fast wifi for the guest which you can access anywhere in the hotel as a young lady I look at the art and they have beautiful gestures like the flowers a and the sofas in the lobby. Also the beds are to die for the comfiest things ever!! And you go out the hotel and turn right walk straight down and you are in the centre of everything truly amazing trip but most of that was down to this hotel I am visiting again in summer and already booked this hotel to stay in.

  • Stayed: January 2013
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Thank Alexandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOfficeNewYork, General Manager at Sofitel New York, responded to this reviewResponded 28 January 2013

Dear guest,
Thank you very much for this positive feedback regarding your recent stay at the Sofitel New York. We are delighted to hear that you found our central location, close to the main sightseeing, to be so convenient.
We are glad you already booked your next stay with us and are looking forward to your return this summer.
Sincerely,
Sofitel New York.

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Reviewed 26 January 2013

We had a great three night stay at this hotel. We would agree with other reviewers that this hotel provides a calm, discreet and relaxed ambience away from the hustle and bustle of midtown New York. However it is also within pleasant walking distance of most major attractions including for us going to the theatre.

The rooms are of a good size with excellent facilities. The wardrobe area is well set out and the bathroom with bath, shower and lovely toiletries and towels including candles had that added extra. It was quiet at night and the beds were very comfortable.

As we were celebrating a special birthday we also enjoyed cocktails in Gaby's bar and these were excellent and good value in nice surroundings. All of the staff were very helpful and the public areas were kept clean and attractive to sit in. The free wifi in the rooms and public areas as well as easy access to a printer was helpful. We hope to stay here again.

  • Stayed: January 2013, travelled as a couple
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2  Thank kev5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOfficeNewYork, General Manager at Sofitel New York, responded to this reviewResponded 28 January 2013

Dear guests,
Thank you very much for sharing this glowing review on TripAdvisor. We are delighted you chose the Sofitel New York to celebrate a special Birthday. We are glad you enjoyed the comfort of our rooms and lobby, as well as the amenities we offer.
We are looking forward to your return.
Sincerely,
Sofitel New York.

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Reviewed 25 January 2013

First class from start to finish in Sofitel NY. Stayed on the 27th Floor in a Suite (can't remember exact room number).
Service was impeccable, hotel was centrally located near times square and fifth avenue.
One recommendation would be to venture out for Breakfast. Red Flame diner down the street, but also further afield.

Room Tip: Email in advance to let them know you are travelling for a special occasion. If they can, they will...
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  • Stayed: April 2012, travelled as a couple
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Thank Dandyo666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2013

Positive points:
-Employees are great, offering warm welcome and always available.
-Breakfast is excelent
Negative points:
- TV quality: most of the channels were not displayed in a good quality, shame for a "luxery hotel"

  • Stayed: January 2013, travelled as a couple
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1  Thank Philippe2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOfficeNewYork, General Manager at Sofitel New York, responded to this reviewResponded 28 January 2013

Dear guest,
Thank you for reviewing your recent stay at the Sofitel New York. We are delighted to read these very nice words about our Ambassadors.
We are sorry that you experienced some trouble with the TV quality. We will inform our engineering department so as to fix the problem. Please accept our apologies.
We are looking forward to welcoming you soon at the Sofitel New York.
Sincerely,
Sofitel New York.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Romantic Hotel in New York City
#44 Family Hotel in New York City
#49 Green Hotel in New York City
#55 Luxury Hotel in New York City
#59 Business Hotel in New York City
Price Range: £198 - £563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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