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“What a GEM”
Review of Sofitel New York

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Sofitel New York
Ranked #73 of 471 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 16 April 2014

This hotel has it all - location, service and a fantastic restaurant. While the location is in the heart of Times Square the property is tranquil with a great sense of energy and international flair. Gaby offers a great selection of wine and cocktails and the menu has many creative options. the rooms are spacious and offer all the amenities you would expect and more. I'm definitely planning to visit again.

  • Stayed: April 2014, travelled on business
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Thank L D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded 17 April 2014

Dear Guest,

Thank you for choosing to stay with us at the Sofitel New York on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us and that you enjoyed our quiet property, and our amenities. We thank you also for sharing your experience at Gaby Brasserie Française. We really appreciate your feedback.

We look forward to welcoming you again soon at Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,080 - 2,086 of 6,723 reviews

Reviewed 15 April 2014

Perfect mid-town location to shopping, restaurants, NYC Library, Grand Central station, MET, Morgan library museum, many sights. Our room was a suite with sitting area, nice sized very clean. Maids so friendly and lovely. If your are French or a Francophile, Sofitel a must.

Room Tip: Our room faced 45 and was on a higher floor end of hall.
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  • Stayed: February 2014, travelled on business
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1  Thank MichelleMWinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded 17 April 2014

Dear guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our very spacious bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

Although located in the heart of Times Square, the Sofitel New York is an oasis of calm and sophistication. Wonderful service from everyone at the property including restaurant suggestions, "how-to" advice and much more!

  • Stayed: March 2014, travelled on business
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Thank Barresi0306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded 17 April 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted to know that you find our staff professional and that you enjoyed our very convenient location in the heart of Manhattan.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

We stopped here in April 2014 for our trip to NYC. The hotel was very nice, the room was spotless and very comfortable. There was free wi-fi which worked really well. We had paid more for a queen size bed which was on a higher floor than the standard deal. The upgrade was worth it for the room which was immaculate, if not for the view, which wasn't great but I didn't really care that much.

Other plus points included a nice big TV and a BOSE music speaker to plug your phone in to listen to your music.

The location is superb. 5 minutes walk to Times Square, Grand Central Station or the Rockerfeller centre. The Empire State building was also only 10 minutes walk away.

The staff were very friendly and helpful, I have no regrets at all about booking this hotel.

  • Stayed: April 2014, travelled as a couple
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Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded 16 April 2014

Dear guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our very spacious bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

This is 4th visit to the fun city of New York. The Sofitel is a wonderful hotel, it's classy, has great staff and well located.

We stayed in room 1622, a one bedroom suite, excellent room. Clean, great size and well appointed,

Staff at front door are helpful and nice guys!

We would highly recommend this hotel as value!

Room Tip: 1 bedroom suites are with the $$$'s
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  • Stayed: April 2014, travelled as a couple
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Thank Halma1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted to know that you had a great experience and that you enjoyed our property and the different amenities we offer.
We thank you for choosing the Sofitel New York for this specific occasion.
We look forward to welcoming you again at the Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

The hotel was overall really good and the staff were very polite and helpful. The beds were amazing and very comfortable. The price was also reasonable, considering its location, rooms, facilities and staff. I would definitely recommend it.

  • Stayed: July 2013, travelled with family
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Thank Evangeline V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded 16 April 2014

Dear Guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our confortable bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Myself and my partner have just returned from a 4 night stay at this lovely hotel. From the moment we arrived, we felt as though the staff could not do enough for us. Our check in was speedy and the receptionist was very friendly. When we got to our room, we noticed a smell of cigarette smoke. We spoke to a member of staff who brought our luggage up and he immediately contacted reception to move us to another room. Within minutes he was back with a new room key and took our luggage up to another room on the next floor, which in our opinion was better!
The rooms are spacious, modern and immaculate and the king sized beds are extremely comfortable. The small touches such as bottled water in the room each day and the beds being turned down while the stereo plays soft classical music when you return to your room at night made all the difference.
I must mention Frankie, one of the staff at the hotel who was very friendly, addressed us by name and could not do enough to make our stay extra special.
The concierge was also very efficient and helpful. He managed to book us a table at a very nice restaurant and helped us to organise a boat trip.
This was one of the best hotels we have ever stayed in and we will definitely be back every time we visit NYC!!

Room Tip: Rooms on higher floors are preferable.
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Lusubyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted that you enjoyed our very convenient location in the heart of Manhattan. We are also glad that you enjoyed our comfortable bedroom and that you found our staff very professional.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Family Hotel in New York City
#40 Romantic Hotel in New York City
#49 Green Hotel in New York City
#59 Business Hotel in New York City
#63 Luxury Hotel in New York City
Price Range: £167 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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