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“One of the nicest places to stay in NYC”
5 of 5 bubbles Review of Sofitel New York

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Sofitel New York
Ranked #65 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“One of the nicest places to stay in NYC”
Reviewed 13 May 2014 via mobile

The Sofitel is located in an ideal area. Close distance to all of midtown/Times Square, but without the crowds. The rooms are unusually large for NYC. Very clean with nice amenities and an extremely helpful staff. You can't go wrong staying here.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this review, 14 May 2014
Dear Guest,

Thank you so much for the interest in the Sofitel New York and for writing such a positive review following your stay at the Sofitel New York. We are delighted that you had a great experience and that you enjoyed our property, the different amenities we offer and that you enjoyed our central location.

We look forward to welcoming you again at Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

6,266 reviews from our community

Traveller rating
    4,030
    1,665
    382
    124
    65
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1,053
2,863
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852
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (697)
Date | Rating
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2014

We traveled as a couple for a 1-week trip to NYC, looking for a centrally-located hotel with refined, attentive, and helpful service. We got exactly what we were looking for!

Plus:
Walking distance to all of the major and minor attractions on our Hit List
Great amenities in the room, comfy king size bed, and a Bose music centre in the room
Beautiful posh hotel that is clean and well-decorated
Wonderful service at hotel bar
Very helpful concierge

Room Tip: It was difficult to get a room with an A+ view, but the city scape that we got to see from the room...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this review, 14 May 2014
Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted to know that you find our staff professional and friendly, that you enjoyed our very convenient location in the heart of Manhattan and the amenities in the bedroom.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsn
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 10 May 2014

Stayed here for the second part of our girls trip away. The location of this hotel is awesome - out of all the places I've stayed in NYC over the years this would be my favorite. it's walkable to Central Park, Times Square, subway stops, and many other NYC gems. The hotel really is great - super comfy bed, lots of space in both the bathroom and bedroom. The bathrooms are gorgeous! All their staff is extremely nice and sweet. My one complaint is that we went early on our check-in day and dropped our bags with the bellhop as our room wasn't ready. We came back 3 hours later and our bags where just sitting in the lobby area with a bunch of other bags and wasn't being watched by anyone. It could have easily been stolen so we weren't very happy about that. Otherwise it was a great hotel and again very easy to get anywhere from there.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cms531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this review, 13 May 2014
Dear Guest,

Thank you for taking the time to share your experience following your stay at the Sofitel New York. We are delighted to hear that you enjoyed our central location and that you found the bathroom and the bedroom very spacious.

We are sorry for the inconvenient you went through because of your luggage. This doesn't reflect the high standards that we set for our hotel, and we will take whatever step to correct that problem. Our goal is to always exceed our guests’ expectation and we look forward to welcoming you again soon at Sofitel New York for another stay.

Sincerely,
Sofitel New York Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rushden, United Kingdom
Level Contributor
119 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 May 2014 via mobile

I can't fault this hotel at all. Everyone has be every polite and helpful.

The rooms are very clean, and I'm particularly fussy about this.

I love the Bose music centre in the room with a jack cable provided to connect iPad etc.

The breakfast choices are excellent and very well cooked.

I like that there are entrances on 44th and 45th streets, really handy.

The hotel is situated between 5th and 6th Avenues so is really handy for Empire State, Rockerfeller centre, Broadway and 5th Ave shopping.

Stayed May 2014, travelled as a couple
Helpful?
Thank GlennRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this review, 13 May 2014
Dear Guest,

Thank you so much for the interest in the Sofitel New York and for writing such a positive review following your stay at the Sofitel New York.We are delighted that you had a great experience and that you enjoyed our property, the different amenities we offer and that you enjoyed our central location.

We look forward to welcoming you again at Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 May 2014

We were 4 so wanted a hotel where we would all be together so took a suite at the Sofitel - one king and one sofa bed in a separate small lounge. It worked well for us. All the usual amenities, nicely appointed bathroom, staff helpful and we enjoyed drinks in the brasserie. Not cheap but NYC never is - great place to stay near the theatres and well located.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAKEParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this review, 13 May 2014
Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted that you enjoyed our very convenient location in the heart of Manhattan. We are also glad that you enjoyed our comfortable bedroom and the different amenities.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 8 May 2014

The attractive convenience and superb service provided by The New York Sofitel has not diminished in the twenty some years I have stayed at this hotel. The Sofitel is tasteful elegance without pretense and it has one of the most convenient locations for enjoying the theater district near Times Square and is within a short walk of Rockefeller Center. From the reception desk willingness to upgrade a room upon request to the wait staff at breakfast who remember your preferences, the service is prompt and friendly. One always feels welcome and appreciated. You can book with confidence the Sofitel has earned its excellent ratings.

Room Tip: Rooms above the 20th floor have wonderful views and exposure to more natural sun light.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hgreenleaf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this review, 13 May 2014
Dear Guest,

We are delighted to hear that you had a great experience, appreciated the professionalism of the waiters and enjoyed our different amenities.

We look forward to welcoming you again soon at Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 8 May 2014

Can't fault the hotel really - The rooms were lovely and clean, staff were polite and concierge helpful.

The location is great, a couple of blocks from Grand Central which makes the subway perfect for getting around. As others have said its within a short walk of Times Square, Empire State etc....even Central Park isn't too far if you want a nice walk in the morning.

My tip: Don't bother paying extra for breakfast at the hotel. There's a great diner a few doors up called The Red Flame which does fab breakfasts and just seems so much more authentic.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank H-travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, General Manager at Sofitel New York, responded to this review, 13 May 2014
Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted to know that you had a great experience and that you enjoyed our property and the different amenities we offer.

We look forward to welcoming you again at the Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel New York

Property: Sofitel New York
Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Romantic Hotel in New York City
#44 Family Hotel in New York City
#47 Green Hotel in New York City
#53 Luxury Hotel in New York City
#59 Business Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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