Me and my wife were celebrating our one year wedding anniversary, for my wife has never been to the city and I thought it would be nice to stay at a luxurious hotel. Boy, was I wrong. Greeted with very snobby staff who tried to double charge my card, then handed it back to me and said it was no good, which is embarrassing to say the least. Very difficult to understand anyone there as far as English goes. We purchased a skyscraper suite with a guaranteed floor of 24 or above, we received a suite on the 17th floor with a very poor view of the city, old buildings and the street. We moved some items around in the mini-bar because they had no fridge (or microwave) to place our waters in there and when we were checking out, they tried to charge us over $80 in items we didn't drink, which we found out the mini-bar has sensors on it that alerts the front desk to charge the room if the item is moved from its place. The building is very old and so are the rooms, carpet looks like it's deteriorating and it felt like you're in a retirement home. Don't waste your money here, go somewhere nicer, especially if you're paying a big chunk for a suite.
- Official Description (provided by the hotel):
- The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel New York Hotel New York City
- Sofitel New York City
- New York City Sofitel