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“Not very modern but large and comfortable with top service”
Review of Sofitel New York

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Sofitel New York
Ranked #69 of 470 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 28 July 2014 via mobile

I prefer more "fresh" and modern decor but I enjoyed my stay. Gym is well equipped.
Rooms are large and comfortable.
The service is truly good. Very French :-)...
If you want a comfortable and quiet mid town hotel with good service this is your place!

Stayed: July 2014
Thank Andrea N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 29 July 2014

Dear guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our very spacious bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,877 - 1,883 of 6,660 reviews

Reviewed 27 July 2014

This is my home away from home when traveling on business to New York. Consistently outstanding. The quality of the rooms and service is superb. Quiet with an excellent location. I'm always happy to come back and sorry to leave.

Room Tip: I've not had a bad room yet. Upper floors always preferred.
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  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank neal l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted to know that you had a great experience and that you enjoyed our property and the different amenities we offer.

We look forward to welcoming you again at the Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Great staff. Everyone working here, from the front door, to the desk, to the restaurant, is so friendly and welcoming. Very professional. The hotel is centrally located, and blissfully quiet, which is so hard to find in NYC.

Room Tip: Any room is fine. Have stayed in all of them, and even the most common are no problem.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Orion413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for writing such a positive review following your first stay at the Sofitel New York.
We are delighted that you had a great experience, appreciated the staff’s professionalism and enjoyed our different amenities.

We look forward to welcoming you again soon at Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

We have just come home from an amazing two week holiday in NYC where we stayed at the Sofitel. The hotel is in a fantastic location (midtown) very central to everything and only a few blocks from the subway. It is good that the hotel is right outside the hype of Times Square, as it can be too overwhelming in the centre of this. Service was outstanding the whole time, and all staff were welcoming and lovely. We contacted concierge almost everyday requiring something and they always exceeded our expectations, even going as far as bringing a mini fridge up to our room and booking us a doctor (who was the best doctor we have ever been to, very professional, friendly and efficient) Their knowledge of the city is great, and all staff were so friendly and greeted us every time we walked by. The rooms are a comfortable size, and the bathroom was very spacious. We love the Sofitel because of their dream beds and they are truly reason enough to stay there! In room wifi is also very efficient and great value for no cost. Thank you Sofitel for making our stay so enjoyable, we can only say positive things about our experience here. I highly recommend this hotel, it is definitely worth the money as the staff will go out of their way for you and ensure your stay is a good one.

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank nicola3491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted to know that you find our staff professional and friendly, that you enjoyed our very convenient location in the heart of Manhattan and the spacious bedroom.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

We stayed here in July and it was a great location. A few blocks from Times Square but close to 5th Ave and Grand Central Station. It was very quiet and we were on the 7th floor which is one of the lower floors. Very nicely decorated and the service was excellent. The front door people were excellent on giving out directions etc. I would recommend staying here if you want something upscale near Times Square but not outrageously priced.

Room Tip: I guess pricing of rooms goes by how high up you are. Our room was on the 7th floor (rooms start on...
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank jwfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted to know that you find our staff professional and friendly and that you enjoyed our very convenient location in the heart of Manhattan.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

We have stayed here befor 2 years ago, which is why We stayed again on our recent visit.
The check in was very good staff very welcoming and helpful.
We only stayed one night room was spacious and the bed was awsome sunk into a depth of heaven.
We got a late checkout 2pm as we had a late flight on to Las Vegas, they kindly looked after our luggage until we returned at 6pm and got us a cab to the airport.
Everyone was so helpful and I would stay here again and again.
Big thanks to everyone.

Room Tip: Always ask for a high floor for a better view.
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  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank watty777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted that you enjoyed our very convenient location in the heart of Manhattan. We are also glad that you enjoyed our comfortable bedroom and the different amenities.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

Just got home from vacationing 6 days in NYC. We chose the Hotel Sofitel based on the positive reviews and we were not disappointed whatsoever. The location was very convenient to most of the places we wanted to visit. After long days of sightseeing it was great to come back to a hotel with a warm smile and friendly greeting from the staff and always asking us if everything was OK and if there was anything they could do for us. The suites were very comfortable and spacious and the beds were probably the most comfortable I have ever slept on in a hotel as we got a great nights sleep every night. The staff was Great and we especially want to give a shout out to Elvis (one of the Bell Hops) who was as professional as they come and couldn't do enough to make sure our stay went perfect. He even presented my family with "I Love NY" shirts on our last day as a gift to let us know what a pleasure it was for him to make sure we were taken care of during our vacation and even arranged a ride to JFK for us in a new Cadillac Escalade upon our departure. As long as Elvis is there the Hotel Sofitel will be the only place we stay when we go back to NYC!! THANKS AGAIN!!!!

Room Tip: Upgrade to the Suite
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Scott E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York. We are delighted that you had a great experience, that you enjoyed our quiet property, and our central location.

We look forward to welcoming you again soon at Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Family Hotel in New York City
#40 Romantic Hotel in New York City
#49 Green Hotel in New York City
#59 Business Hotel in New York City
#59 Luxury Hotel in New York City
Price Range: £179 - £593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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