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Sofitel New York
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Reviews (6,847)
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4,409
1,800
425
140
73
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All reviewsthe red flame dinergaby restaurantnew yorktimes squarechrysler buildingseparate showerroom serviceturn down servicebryant parkfifth avenuelate checkgrand central stationhigh floorbottle of champagnequiet streetrockefeller centerfantastic hotel
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2,007 - 2,012 of 6,847 reviews
Reviewed 1 August 2014

I always choose this hotel since it has spacious rooms and bathroom, good service and it is close to the business center, grand central station. And if you want to shop on 5th it is an easy walk. Good restaurants are nearby.

Stayed: July 2014, travelled on business
Thank Dutchie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 4 August 2014

Dear guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our very spacious bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

This was mine and my boyfriends second time staying at this hotel and we love it. We are a young couple. We stayed in the terrace room on the 48 floor, and worth the money. On arrival we were 4 hours early and they held onto our luggage while we went for lunch in the city. Although we arrived early, the room was not ready until 4 because of the size of the terrace. No big deal sat at the bar and waited. The worker who took our luggage remembered us the time we were their. A front desk team member Mark who checked us in wrote a personalized letter hoping we enjoyed our mets game. The terrace we had had the best view, able to see the Empire State Building and Chrysler building, breathtaking view. The chairs were so comfortable. Instead of us spending two nights we did a late check out and was worth the extra 300, and had breakfast included in our room price. This room and hotel was awesome and worth the price. Room service was delicious, and was not expecting the amount of food that came, was on the hire price side but worth it. View was amazing, hotel is near by Bryant park, short walk to Empire State Building and a mile from Penn station. Great location. Can not wait to go back.

Stayed: July 2014
1  Thank Honesty4691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York. We are delighted that you had a great experience and that you enjoyed our prestigious terrace suite.

We look forward to welcoming you again soon at Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 4 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 July 2014

Was in town for 2 days of business and was booked at this hotel. Not much to look at from the outside (it is New York), but once you get indoors, it speaks luxury. The staff is outstanding and there to handle your every need. Rooms were very nice and I enjoyed nice quite sleep, which is rare in that city. Would definitely go back.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Rebel82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 31 July 2014

Dear guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our very quiet and comfortable bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sofitel.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMOffices, Manager at Sofitel New York, responded to this reviewResponded 31 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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