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“Hidden Gem just off the chaos of Times Square”
Review of Sofitel New York

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Sofitel New York
Ranked #60 of 468 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 June 2009

We stayed at the Sofitel between 29th April and 3rd May this year on our first visit to NYC.
Trip Advisor was my main tool for choosing the hotel, and with a #5 rank Sofitel was our choice.

The hotel is in a fabulous location in midtown Manhattan, two blocks from Times Square, and one block from 5th Ave. Despite it’s central location, west 44th street is not a noisy street.

Your experience starts as soon as you arrive by cab and are met by the doormen who take your luggage. Through the revolving doors into the large marble floored lobby and lounge area and on to reception where you are greeted with a friendly Bonjour.
We were checked in straight away and our room was ready for us, we went up to the room and our bags followed almost immediately. The reception staff call the bellhops using a bamboo xylophone.

Our room was on the 19th floor (1910) and looked towards the Rockefeller Centre. The room was just across the corridor from the lift area, but we didn’t hear them at all. The room was lovely and quiet, and we didn’t hear any noise from any neighbouring rooms during our stay.
The bedroom and bathroom were both lovely and roomy. The bedroom had a seating area and table, a large desk area with a HDTV, lovely comfortable bed and large wardrobe area housing the in-room safe.
The granite bathroom had a lovely large sink area with enough space for all of my toiletries. The shower cubicle was roomy, and the shower powerful. I only used the bath for soaking my poor toes after all the NY walking!

The hotel staff are there if you need them, friendly but not overpowering. The concierge seemed surly, with his Bluetooth in his ear constantly. As another reviewer has said you didn’t know if he was talking to you or on his phone!

We didn’t eat in the hotel, but noticed the room service prices varied. We breakfasted daily at the Red Flame Diner on the corner of 6th Ave, and can really recommend the Red Flame special Omelette.
We ate out a couple of times at Connolly’s Irish bar on West 45th between 6th and Broadway. Bubba Gump’s and Hard Rock Café are good for lunch on Times Square.

We bought a 72 hour sightseeing bus ticket from City Sights, buying the ticket at the booth inside Madame Tussauds instead of from one of the guys on the street. The sales guys are everywhere on Times Square, and along with the Gray Line guys will hassle you to buy tickets at any opportunity.

All in all, a very nice hotel, in a great location. We would return to this hotel, and would be happy to stay at another Sofitel.

  • Stayed: April 2009, travelled as a couple
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3  Thank Mookey316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,661 - 3,667 of 6,529 reviews

Reviewed 3 June 2009

The best thing about this hotel was it's location to Times Square and proximity to everything on foot. Being in midtown was great.

The bed was heavenly and the bathroom was modern and had a separate shower, which I like.

The lobby area is very small, so it doesn't feel like the most luxurious hotel, but the rooms were nice enough and we got a good deal on expedia, so we were OK with the quality.

While it was nice, we thought that because we didn't pay the rack rate. I wouldn't pay full price for this hotel. It wouldn't be worth it.

  • Stayed: April 2009, travelled as a couple
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1  Thank FussyGlobeTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2009

I am 25 my friend is aswel. We wanted to be in a hotel that was central to everything. This hotel is amazing. Not far from the subway station at all. The hotel staff are very friendly. We opted for a high floor so that our view would be good. Our room was great. 32 inch LG tv in there, bose stereo system, walk in shower and bath, marble bathroom and the best part was the bed.. i dont think ive ever been in a bed thats comfier than this one.

The location is great. took us about 10 mins to get to empire state building. Its about 15 mins to central park and fifth avanue is only a street away!! You cannot fault the location at all. Have a drink in their bar, its expensive but very classy. Oh and be sure to check out he diner which is on the same road as the hotel. we had breaakfast there every day.. waffles and icecream with cream .. yum yum!!

would deffo stay at this hotel again!

  • Stayed: May 2009, travelled with friends
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3  Thank JayjayCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2009

This was my second stay at the Sofitel NYC in the past 6 months and I would happily stay here again. The mid-town location is stellar, an easy walk to 5th Ave shopping, Times Square, Rockefeller Plaza, Grand Central Station, NY Public Library, Moma...you get the idea. The suites are large, comfortable and well appointed. The bathrooms by NY standards are roomy with a separate soaker tub and good sized shower (this review refers to a suite only), there is also good counter space on the vanity, something i have found to be lacking in other NY hotels. There is a separate dressing room area with plenty of room for clothes, bags etc. The room was quiet, the service staff attentive but not obtrusive. You likely wont be spending that much time in your room, (it is NY after all), but while you are there you will be quite content..The views from our suite on the 21st Floor were amazing, especially with the Chrysler Bldg lit up at night., From fresh flowers in the bathroom, to the nightly turndown service with water, sweets and classical music left playing I would and have recommended the Sofitel to friends, and would not hesitate to stay here again.

  • Stayed: May 2009, travelled as a couple
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3  Thank Schadenfreudelicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2009

I stayed at the Sofitel four years ago and liked it then - four years on and if anything I liked it even more. Superb location, but not in a noisy street, the rooms are superbly appointed, lovely bathrooms, and widescreen HD televisions (though there was a lot of picture break-up at times.) Room service was incredibly quick, even in the mornings, and the staff were universally friendly. The Sofitel is a pretty safe bet in any big city but this one is particularly good - and smaller than some of the mega-hotels around Times Square so you don;t get the crowds waiting for lifts that you can get elsewhere. I will definitely stay here the next time I am in New York.

  • Stayed: May 2009, travelled solo
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3  Thank Spinnaker47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2009

Most I have ever spent for a hotel room, but worth it. Outstanding service from staff, beautiful large room and bathroom, amenities, everything. Great soundproofing. My new favorite hotel !

  • Stayed: May 2009, travelled as a couple
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1  Thank Familyof5in5states
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2009

Once again we relied on TA to come up with the goods when planning our trip to the Big Apple - and it did!
We used the pick up service from Newark which for $10 a head was great value. On arrival we were swiftly checked in and taken to our room on floor 16. The room was excellent. Very comfy bed, large flat screen and a bathroom to die for!
This hotel is perfectly located with 5th Ave & Times Square less then 5 mins walk! We went to Grease on Broadway, and to Gordon Ramsay's restaurant - both are very much recommended!
The bar in the hotel is very relaxed and a great way to start/end an evening. On one of our nights we had the mini burgers and they were fantastic!!!!!!!
For breakfast we went to a diner - turn left at the front door, right at the end of the block and within 100 yards you are there (can't remember the name!) - the breakfast was exceptional for less than $5 a head including coffee!

All in all I would totally recommend the Sofitel as an excellent base for exploring New York City!

  • Stayed: December 2008, travelled as a couple
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2  Thank Chucklers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Romantic Hotel in New York City
#44 Family Hotel in New York City
#49 Green Hotel in New York City
#53 Luxury Hotel in New York City
#59 Business Hotel in New York City
Price Range: £230 - £817 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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