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“Fabulous hotel”
Review of Sofitel New York

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Sofitel New York
Ranked #65 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Dublin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous hotel”
Reviewed 29 September 2009

Truly had a 5 star experience. The room was amazing, 2 large double beds really clean, large flat screen TV, huge bathroom, turndown service The staff were so friendly and helpful. Thanks sofitel, we had a great time.

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gertie990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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london
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 September 2009

Wonderful service from the moment we arrived, large and luxurious room, large bathroom for new york with top of the range ameneties. Very comfortable bed. Breakast was one of the highlights - both fresh and tasty. Could not be in a better location and cannot wait to return next time.

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
Thank alisonjayme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South England
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2009

We stayed in New York for about 3 days and had a wonderful time!
Our hotel was very central and this really helped. We were just down the road from Times Square and managed to walk all over the city from where we were.
The room was bigger than I expected (I'd been told New York hotel rooms are always very small) and we had a very roomy bathroom with separate bath and shower. We stayed on the 14th floor, and it was very quiet and pleasant.
The reception and concierge staff were all efficient, though a little lacking in the warmth we had come to expect of hotel staff in the USA, perhaps this is a New York thing though.
I did feel it was a bit overpriced, particularly breakfast, but again I think this is to do with prices in New York, so can't really complain.
All in all a really lovely stay!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weddingvisi2r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 September 2009

We stayed at the Sofitel NYC last weekend. Great location close to everything. The staff is amazing I was really impressed with how friendly and accommodating they were. Do not be shy to ask for anything.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeff231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2009

This hotel is lovely. I loved the location, the pleasant staff, the upscale amenities, and Gaby Restaurant located on the street level of the hotel. My son was bumbed that the hotel didn't have Nickelodeon, but we weren't in the hotel room that much.

I'd definitely stay here again!

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NoriBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NL
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2009

The Sofitel is just a perfect hotel, location is great near Times Square and everybody (read: all cab drivers) knows it. Rooms are spacious when you know you are in NYC.

The concierge were great for helping us with our flight schedule and by giving us a free box (our luggage was overweight). However they were not so good at arranging and knowing the best places to hang out (nightlife), hence arranging this on labor day weekend can be a pain in the @$$ everywhere...

During our stay there were only 2 downsides:
1. The WIFI in the hotel is not free. If you have such a great hotel, just do WIFI also free of charge. It's only annoying for the guests.
2. We had a not disturbing sign on the door, however the cleaning lady opened the door if we needed housekeeping around 9:00 AM on LABOR DAY!

However the second downside was perfectly "solved" by the front desk which gave us a late check out free of charge the moment they heard this from us. Fantastic!

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank H4L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2009

My mum and I stayed at the Sofitel New York from August 29 to September 1. We were celebrating her birthday, attending plays and going to the US Open. We can not speak more highly of the hotel and all of its staff people.

We arrived just at 3pm on a Saturday and you could tell the front desk was very busy taking care of people checking out and in - even with about five people working behind the desk. I had to wait in line for about 5 minutes and, once I got to the desk, was apologised to profusely for the delay.

The staff person noted that we had reserved a superior room with two single beds and said that he would check with housekeeping to find us what we had requested. But then he added that he had an upgraded luxury king room available immediately and asked if we wanted it instead. We agreed.

We were located on the 15th floor with an inside view (that is to say, a view of a the back of buildings - not incredibly beautiful, but very New York/urban looking!) The room itself was excellent - there was ample closet space and hangers, bathrobes and slippers, a gorgeous bathroom with separated bath and shower and a fresh orchid as well as a super comfy bed. The room also boasted a Bose radio with ipod connector and a lovely, giant flat screen tv.

Coffee is sadly not available in the room but the hotel does make it available for free each morning in its restaurant.

The room was impeccably clean and housekeeping staff returned nightly for turndown service (complimentary bottles of water were a nice touch) when they would do a second daily tidying session.

The doormen were very kind - were always quick to help open doors and offer a friendly smile and greeting. We didn't take a cab the entire time we were in the city, but saw that they were exceptionally helpful at hailing these for hotel guests.

We did not eat in the hotel restaurant but did go there for post-theatre drinks on our first night in town. My mother had a glass of white wine for about $13 and I had a very, very stiff manhattan on the rocks for $11 - an excellent deal, especially when both liberally-poured drinks came with ample complimentary bar snacks (cheese crisps and olives). If, for some reason, I am unable to stay at the Sofitel during another trip to the city, I would definitely consider returning to their bar for drinks given the nice ambiance, proximity to the theatre district and affordable pricing.

The one thing we did note that could be improved was that at night the hotel lobby's lighting was dimmed so considerably that it was almost *too* dark inside. Also, the cost of wi-fi in the rooms was a bit high. That said, the hotel did have three computers with internet access available free of charge for guests in the front lobby.

I would definitely recommend the Sofitel to anyone wanting to stay in midtown and look forward to returning in the future.

  • Stayed August 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elkerette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel New York

Property: Sofitel New York
Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Romantic Hotel in New York City
#44 Family Hotel in New York City
#49 Green Hotel in New York City
#56 Luxury Hotel in New York City
#59 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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