This place is a joke of a hotel, at least as far as I understand the purpose of a hotel.
Unless you're on the first four floors, there's no way you can get to sleep before 4am, thanks to the nightly rager hosted by the hotel on the top floor. And they don't warn you about this. In fact, they make you sign a piece of paper stating that YOU won't disturb the peace and quiet of other guests. Ironic.
The temperature, the clock and the phone are all one device that doesn't work. Three critical amenities in a room all with a single point of failure that, well, fails. So when you wake up two hours late for your flight because your alarm clock "isn't registered", you can't even call the front desk to complain. But that's irrelevant cause during the night, the temperature spiked to 103 degrees (actually happened to me) and you're so dehydrated you can't pick up the phone even if it did work.
When I asked for an ice pack to be brought to my room (because I had a torn ligament in my ankle and I wanted to ice it), the front desk (who I called on my cell phone) said "umm, I don't think we have any." So then I asked for a bag with ice in it. "Um...not sure...umm...let me check if kitchen can do that." 5 minutes later: "Hello? Yeah...umm...kitchen said you already have a bag of ice in the mini bar." That "bag of ice" consisted of 5 cubes in a cup. What a personal touch.
Maybe I'm mistaken but I was under the impression that as a hotel guest, if I want something, it's never a problem. That's what every front desk person says: "If you need anything, just call us." Anything. That means if I want hookers and blow at 4pm on a Tuesday, I should hear "how much and how many?" If I have a dead body in my room it should be, "what size body bad would you like?" The hotel and its staff should kill themselves to ensure my stay is perfect because I can choose from a dozen other hotels in the area. And that's what I'll be doing.
- Official Description (provided by the hotel):
- Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Odigeo, TravelUp, Ebookers, TripOnline SA, Evoline ltd, Traveltool, S.L.U., getaroom.com, Cancelon and HotelQuickly so you can book your Dream Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dream Downtown Hotel New York City