We booked 3 rooms vis Hotels.com for a grown up family get together and weekend break in NYC from the UK ,and concluded we are probably the wrong type of customers,but OMFG as most of the drunken drugged up inhabitants of this schizophrenic spot might say if they could speak.it was not a good impression to be shoved aside at the entry as some of the numerous man mountain sized resident muscle removed a couple of interesting types from the top floor bar,already too out of it at 8 pm.nor was this a unique sight.there was certainly no one around to help get the cases into the hotel or up to the rooms.
The pitch dark reception area and the pounding music made discussion with the receptionist incomprehensible.the ground floor is a major people thoroughfare and feels as if you are on the subway .the rooms are classic style over substance,generally tacky,and with the basin design actually posing a threat to your eyesight if you want to wash your face.the lighting system has a life of it's own,but not one that makes any sense to use.the pool is designed so you cannot actually swim a length without colliding with either steps or a metal bar.
The place can't decide if it's a hotel with a bar/ nightclub attached or a bar/ nightclub with a hotel attached.and is the worst of both worlds as a result .i suggest you only stay if you want the second option..rooms don't get made up, there is all night shouting in the corridors,the coffee shop is uncomfortable ,the downstairs bar managed to produce a stone cold coffee and there really were live slugs on the seat when we foolishly tried to have a drink in the upstairs bar,which the occupants seemed to be trying to set on fire.
Miraculously classified as 4 star it has the prices to match,poor takeaway coffee for 4.90 ,annoying charges for Wifi,and generous tips expected even when you have had to chase up your drinks order a few times,and when the staff have been pretty casual and offhand.
As a Wyndham hotel user elsewhere I am not sure quite how they got into this mess but imagine they are making a fortune because the place is literally overrun with people,many of them lost!
It is in a good location and some of the staff do try to help,but a lot them seem new and untrained,I suspect it's an exhausting place to work....its certainly an exhausting place to stay.
- Official Description (provided by the hotel):
- Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, Ebookers, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your Dream Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dream Downtown Hotel New York City