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“Wonderful hotel ”
Review of Dream Downtown

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Dream Downtown
Ranked #114 of 468 Hotels in New York City
Certificate of Excellence
Buffalo
1 review
“Wonderful hotel ”
Reviewed 19 August 2014 via mobile

The hotel was well designed except the rooms were small. It is in a very nice location. You can spend your whole day at the hotel. Breakfast downstairs, pool, dinner at bodega and bar on the rooftop. We spent most of our day at the pool. Special thanks to Athena for taking care of us. She went out of her way to make sure everyone was enjoying they're time while waiting for a lounge chair. The rooftop has a great view. One of the elevators are used for non hotel guest to get to the rooftop which is a little unreasonable when we are paying to stay in this hotel. Also there is no free WiFi. Other than that everything else was great. I Cant wait to go back.

Stayed August 2014, travelled with friends
Helpful?
Thank Patricianovi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at Dream Downtown, responded to this review, 20 August 2014
You are correct, guests can spend their entire time at Dream Downtown when in the city, as with so many great guest amenities I truly believe Dream is a one stop shop for our guests. Thank you for the Kind words about Athena, I will be sure to share your feedback with her. PHD arguably has the best city views from any bar in NYC. I am happy that you enjoyed your stay and look forward to welcoming you back to the hotel in the near future.

Regards
Ayo Akinsete
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (835)
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English first
Honolulu, Hawaii
1 review
Reviewed 19 August 2014

Easy access to everything in the highline area, food, shops, little hole in the wall bars, plus access to the rest of NYC is just a short block away to the Subway A,C,E lines which connects to every we're else. But the best part about staying is the staff. Rita and the rest of the front desk staff make the Dream a true Dream to stay at. This is my fourth time staying here and I come all the way from Hawaii it's the happening place

Room Tip: Get city view it's awesome at night to look out at night at the Empire State Building
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  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at Dream Downtown, responded to this review, 20 August 2014
Dream Downtown being located in one of NYC primetime locations is a great benefit for all guests, however with so many great amenities you really do not need to leave the hotel. I am glad that Rita was able to make your stay special, she is a rock star and we are very lucky to have her on the team. I am glad that you enjoyed your stay and look forward to welcoming you back to Dream in the near future.

Regards
Ayo Akinsete
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 19 August 2014

I stayed at the Dream downtown with my girlfriend for the second time this summer, for a total of 9 nights. Everything about the hotel was outstanding. Rooms comfortable, service outstanding, buzz of the hotel fantastic and location excellent for all that the meat packing district has to offer. Having stayed at numerous hotels in the city including the nearby Standard, the Dream ranks number one if you are up for having a fun time and enjoying the cool ny scene..

Worth mentioning is the top quality service we received from concierge Erik Wurst. He managed to get restaurant, bar and club reservations for a party of 10people every night at the city's most sought after spots. This is not to be taken for granted; a friendly, accommodative, efficient and persistent concierge can make a world of difference. Erik Wurst for Chef concierge - he has my vote.

Room Tip: Silver room with city view is best in my opinion
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ishaan_sethi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at Dream Downtown, responded to this review, 20 August 2014
Thank you for the great review on Dream Downtown, you feedback is greatly appreciated. We love repeat guests at Dream as this lets us know we are doing something right. It is always great to hear nice comments about the staff, as the work extremely hard to exceed guest expectations. I will be sure to share your feedback with Eric and look forward to welcoming you back to Dream in the near future.

Regards
Ayo Akinsete
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 August 2014

This past July we stayed at the Dream Downtown for one week while we had a destination wedding in NYC from Ireland.
We found the hotel to be located in a fabulous area, just across the street from the Chelsea food market, walking distance to Greenwich village, close by the 14th st. Metro stop.
The hotel oozes class, it's hip and swanky and fun. The pool is great with real sand. The gym has multiple machines to choose from with free weights. The food was really delicious and the service was very attentive.
The staff were really helpful and welcoming. We generously welcomed with a bottle of champagne in our room for our wedding week. Our room was cleaned at times that was convenient for us via a little light we'd put on outside of our door. The hallway outside our door had housekeeping closets constantly open so we could grab fresh towels, shampoo, etc whenever we needed.
We'd recommend this hotel for those looking for a great nighttime atmosphere, the hotel constantly has music and fun events going on.
We'd definitely return to this spot during another NYC stay. Great place.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Cristen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at Dream Downtown, responded to this review, 19 August 2014
Congratulations on your marriage, we wish you many years of happiness. I am very happy to hear that we were able to be part of such a special moment in your life. From the sounds of your review you were able to enjoy your time while at the hotel. Again congratulations and I look forward to welcoming you back to Dream in the near future.

Regards
Ayo Akinsete
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 18 August 2014

Loved everything about the Dream Hotel!

Buzzing atmosphere, perfect location and large room with amazing NYC skyline views.

The level of service at the Dream is outstanding, with friendly and attentive staff that go the extra mile for their guests. In particular, Eric at Concierge was fantastic, coordinating reservations for lunches, dinners, bars and clubs for up to 10 people for 9 consecutive days flawlessly. Best Concierge in NYC!

Cannot wait to come back!

Room Tip: North Tower is quieter and has beautiful NYC skyline views
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  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Olympia_Andrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at Dream Downtown, responded to this review, 19 August 2014
It is very flattering to hear that even with such fierce hotel competition in NYC, Dream Downtown is your favorite of the bunch. An outstanding level of service is something that the staff strives to offer on a daily basis. Thank you for the kind words about Eric I will be sure to share your feedback with him. I look forward to welcoming you back to the hotel in the near future.

Regards
Ayo Akinsete
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2014

Spectacular boutique hotel in a great location. We had a room with a great view of the Empire State Building. Definitely the trendiest hotel I've stayed at. But once we settled in and the 'wow' factor wore off, it was quite tiny, with a massive shower taking up valuable space. The bed was WAAAY too soft for our liking.

The hotel's facilities are impressive, but don't expect to have access to all of these just because you're a guest. On two nights the PH-D rooftop bar was booked for events, and the pool 'beach area' was closed for a corporate function. On weekends it's extremely busy and entry to PH-D is at the doorman's discretion.

The hotel staff were all extremely helpful and friendly. Even though at thirty-something we were on the older side of their typical clientele, and a little uncool - we didn't feel judged.

Room Tip: The rooftop bar is on the 12th floor of the north tower, and there is a nightclub at street level ri...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Charlie772014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at Dream Downtown, responded to this review, 19 August 2014
Here at Dream we are very proud of our luxury lifestyle property located in the heart of NYC meatpacking District. I am glad to hear that you felt a warm welcome from the staff members as they all work very hard to ensure that guests enjoy their time on property. In regards to your soft bed we are able to remove the feather pad so that you can have a firmer mattress, please let us know when you are coming back so we can note your reservation accordingly. I am glad that you enjoyed your stay and hope to welcome you back soon.

Regards
Ayo Akinsete
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Collins, Colorado
1 review
Reviewed 17 August 2014

About a decade ago, when boutique hotels hit the radar, their surroundings and staff were too pretentious. Everything and everyone seemed to be trying too hard to be chic and avante-garde. Which I understood, then, and even though that brand of service wasn't the friendliest type of service I still received it better than I receive a prepared smile or parental tone of voice. Because at least then I still thought I was speaking to an actual person instead of someone just doing their job. And for me that's what it's really about, traveling, meeting interesting people who are themselves and happy about being where they are. At this place, Dream Downtown, I think they've found the right blend of 'service' and 'cool.' Good job, everyone!

  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Kenneth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at Dream Downtown, responded to this review, 19 August 2014
Dream Downtown certainly is a cool hotel with that being said we still maintain a yes sir no sir culture. It is our #1 goal to ensure that guests feel a warm friendly welcome while on property, so it is very pleasing to hear that you felt this during your stay. Thank you for the kind words about the staff I will be sure to share your feedback with them all. I look forward to welcoming you back to Dream in the near future.

Regards
Ayo Akinsete
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dream Downtown

Property: Dream Downtown
Address: 355 West 16th Street, Near 9th Ave, New York City, NY 10011-5902 (Formerly Dream Meatpacking District)
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in New York City
#50 Romantic Hotel in New York City
#93 Luxury Hotel in New York City
#115 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Dream Downtown 4.5*
Number of rooms: 314
Official Description (provided by the hotel):
Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more   less 
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Also Known As:
Dream Downtown Hotel New York City

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