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“New York City, 2012”
Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #64 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 23 July 2012

I was very pleased with my stay. I requested a quiet floor with ajoining rooms and the hotel delivered. We had two ajoining rooms on the twelth floor. We had stayed here in 2004 and were very happy with our stay again in 2012. Lots of hot water with great pressue, good daily room cleaning, fast elevator service, polite and curtious service from staff.

Room Tip: Request a quiet room with your reservations as I did. This is a small hotel (appx 200 rooms) so ther...
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  • Stayed: July 2012, travelled with family
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Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,003 - 2,009 of 3,252 reviews

Reviewed 22 July 2012

The staff here is amazing. Sara got us dinner reservations and eveyone here will make your stay terrific. It is only one block off Times Square! Easy walk to Central Park!!

  • Stayed: July 2012
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Thank rcosborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Our family just arrived home after spending a couple days n NYC to celebrate our son"s 16th birthday. We chose a Kimpton Hotel because they are extremely dog friendly, and we love to bring our dog with us when we travel if possible. Five days before our trip to NYC/The Muse Hotel, our dog tragically died after getting hit by a car. We are so grief-stricken that we considered postponing the trip or possibly staying at a hotel that isn't as "dog centric" as The Muse, but we decided that we would stick with our plan. I let the concierge know in advance what happened and asked them to make sure our dog's name wasn't on Ginger's welcome board when we walked in, and also to make sure there was no dog bedding in the room. The staff was so friendly, helpful, and accommodating - they actually upgraded our room to a suite with a balcony and had chilled champagne and cupcakes waiting for us in our room upon arrival. It was amazing - so unexpected, but very much appreciated. The room was spotless, and the bathroom is a great size. The front desk, doormen, housekeeping, and the valet were all outstanding. Our family visits NYC 2-3 times per year for fun, and we will never stay anywhere else again when we visit the city. I will also try to stay at a Kimpton Hotel when we visit other cities. I encourage you to visit The Muse, and bring your dog with - you won't be disappointed.

  • Stayed: July 2012, travelled with family
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Thank 5sMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lulu E, Manager at Kimpton Muse Hotel, responded to this reviewResponded 30 July 2012

We are so sorry for your loss. We're pleased you didn't postpone the vacation and I know it could not have been an easy decision. I'm happy we were able to help take your mind off it for a moment while you enjoy NYC. I hope we see you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2012

We really enjoyed our time at The Muse. The service was professional and quick. Our room was an executive suite. It was large for New York. The decor was outrageous. Our bed was firm but not too firm...very comfortable. The room was quiet. Our room, the lobby and the restaurant were clean. We had a quick breakfast every morning. The fruit and was fresh and we could eat as much as we wanted. The location is great if when you walk out the door you want to be right in the middle of things. We will chose another Kimpton location next time as we liked the quiet upper west side. We stayed in 2 Kimpton hotels during this vacation and are sold! I wish they were international.

Room Tip: Join the hotels In-touch program to get free internet. It's free!
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  • Stayed: August 2011, travelled as a couple
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Thank wanttoseetheworld65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

We stay at Kimptons every chance we get. The Muse staff really made our experience in NYC a wonderful one. So up beat and fabulous decor. Our room was clean, comfortable, and large for a NYC hotel room. Loved the happy hour in the lobby every day and the professional staff there to assist. It's a must!!!

  • Stayed: July 2012
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Thank Lauricita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

This was our first time staying at The Muse and we'll definitely return. A small boutique hotel in an excellent Times Square location. We were upgraded to a corner room with a balcony. Rooms are spacious for NYC. Wine reception in the evening and coffee in the lobby in the morning. Quaint lobby bar with nice wine selection. Staff is great and all about customer service.

Stayed: July 2012, travelled as a couple
Thank 19holes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

My husband and I took our two kids -- 6 and 4 years old -- to NYC. I had received a great offer via email from Kimpton Hotels (the Muse is a Kimpton property) and booked the room sometime in April/May. We actually stayed at the Muse last weekend, July 13, 2012. The front desk personnel, Barbara Los in particular, was wonderful. Friendly, welcoming and very kind. All the staff was great with our kids and truly made us all feel great about traveling to NYC!

The room was comfortable, clean and had plenty of space. We even had a balcony although we didn't get to enjoy it because we were out about the whole time. Mid afternoon one day, someone arrived with milk and cookies and a fruit tray to help us recharge for an evening out in Times Square. It was a pleasant surprise. It's clear that the Muse knows how to take care of its guests and inspire repeat visits. Definitely a place I would stay again with or without my kids.

  • Stayed: July 2012, travelled with family
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1  Thank KaveriPGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Muse Hotel

Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#55 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range: £177 - £469 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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