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“One of the best Hotels to be in NY”
Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #85 of 473 Hotels in New York City
Certificate of Excellence
Reviewed 24 May 2013

We are a german couple staying 4 nights in that quite stylish Hotel. The Staff was very friendly and helpful. The rooms are really nice, clean and having a different style compare to the typical NY-Hotels - absolutely a recommendation.
We´ve been quite often in NY - but this Hotel is perfect located - 30 footsteps away from Time Square - but not noisy at all!
For us absolutely clear - going to NY next time, we will stay in the Muse....

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  • Stayed: August 2012, travelled as a couple
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Thank Nelemann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 25 May 2013

Dear Hermann N,

Thank you for your wonderful comments! We are so happy to see you found our hotel unique amongst the vast amount of hotels you can discover in NYC. We absolutely look forward to being your 'go-to" hotel during your trip New York!

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1,721 - 1,727 of 3,335 reviews

Reviewed 23 May 2013

Maybe it was the wine reception each evening or maybe just the great location that captivated us, but this was a great get-away for a weekend together. We were celebrating a birthday/valentine's day combination in style. Kimpton Hotels know how to be a excellent hosts with just the right flair! The Muse, is only half a block to the bustle of Times Square, and 1 block from TKTS, the 1/2 price kiosk. It is so close, that we left the hotel at 7:20 p.m., bought tickets at the 1/2 price tickets booth and were in our seats at the theatre by 7:45! Rooms are modern, well appointed. Staff were helpful and friendly. Many really good restaurants nearby. We liked the Cafe Un, Deux, Trois 2 blocks away for a Parisian bistro style meal. Sardi's is close too. The hotel elevators are a bit different, undoubtedly required by the retrofit to the building to its presumed re-incarnation as a hotel. The three elevators each go to a different set of floors, so watch which elevator your getting on. If you decide to stay here, you'll be a satisfield customer.

  • Stayed: March 2013, travelled as a couple
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Thank jacbalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 25 May 2013

Dear jacbalt,

Thank you for your glowing review!
We hope it wasn't just our fabulous wine reception that compelled you to write this review!!
But, we are so happy to see you enjoyed a short, but sweet getaway weekend. We are glad to see you enjoyed our central location to fun attractions and dining. We hope you choose to visit us more often! We would love to welcome you back soon!

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Reviewed 21 May 2013

We recently stayed at The Muse for 3 nights (our 4th or 5th visit to this hotel). The location is perfect for getting around the city, but its the personal touches that really make the difference. As with previous visits, the staff were consistently helpful and friendly, with a professional "can do" attitude. Our room was lovely and we appreciated the follow up call from Barbara, who checked us in, to ensure that we were satisfied with the room and our special requests had been met. We were also pleasantly surprised to find a bottle of bubbly awaiting us in the room with a hand-written "happy birthday" note from the concierge coordinator, Rosalie. As a Kimpton InTouch member we also had access to free wi-fi. We would not hesitate to stay here again.

  • Stayed: May 2013, travelled as a couple
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Thank Naomi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 25 May 2013

Dear Naomi P,

Thank you so much for your incredible review! We are ecstatic to see our staff exhibited a "can do attitude" during your trip! We greatly appreciate your support and loyalty as a Kimpton Intouch Member... we look forward to seeing you back!

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Reviewed 21 May 2013

I'm used to going to Manhattan and knowing the hotel will probably be a little smaller and the noise of the city will probably infiltrate the room no matter how high I am. But my first stay at The Muse felt like a little escape from the madness of the city. It's located in the heart of Time Square so everything -- theaters, restaurants, coffee shops, shopping -- is within footsteps but it's also laid back, comfortable and classy without being snooty or over-indulgent.
The staff is fantastic and so helpful -- and always with a smile -- and my room was bigger than I thought it would be and so comfortable. It was the perfect escape after a busy day of work in the big city. And, make sure to partake in the Happy Hour in the lobby with great wine as well as coffee in the lobby every morning. Bravo, Muse! I'll be back!!

Room Tip: I always like a higher floor to make things quieter and The Muse staff made sure to accommodate me.
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  • Stayed: May 2013, travelled on business
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Thank HaltermanJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 25 May 2013

Dear HaltermanJim,

We absolutely love your feedback! We are so happy to see our hotel provided a 'perfect escape after a busy day"... it is truly our priority to have our valued guests feel comfortable and relaxed even in the hustle and bustle of Times Square! We look forward to seeing you back with us soon!

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Reviewed 19 May 2013

My husband surprised me for my birthday with a stay at the Muse hotel. What a wonderful surprise. When you walk into the Lobby you feel a great energy...... upbeat and eclectic. The staff is friendly and professional ...totally service oriented.

My husband worked with the concierge, Lauren Vitale, to book dinner and theater tickets. She had a wonderful ability to understand what he wanted to make the evening special. She recommended a fabulous trendy restaurant within walking distance for dinner and she was able to get us great seats to one of the newest broadway shows. Her suggestions were on the money.

So many good things to mention about this hotel...great staff, trendy atmosphere, wine tasting in the lobby the day we arrived, great breakfast at the adjoining Nios restaurant., great location (we only had to walk two blocks to have a wonderful dinner and see a broadway show).
I highly recommend this hotel.

Room Tip: We stayed in the executive suite. It had a comfortable bedroom with an adjoining sitting area. Fla...
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  • Stayed: May 2013, travelled as a couple
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Thank Phyllis I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 25 May 2013

Dear Phyllis I,

Thank you very much for your five star rating! We are thrilled to have been part of your surprise birthday visit! We thank you for your great feedback about our concierge- we promise to have more incredible suggestions when your husband and you return!

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Reviewed 19 May 2013

I travel heaps for work and wanted somewhere in NYC for a few days to do some retail therapy. The location is great, so close to 5th Ave and all the shops I needed.

Requested a complimentary upgrade and got a nice room with a balcony. Wine hour in the lobby is fun, though I reckon a few guests would take their full glass up to their room and return to repeat the process. Staff were friendly enough.

Yes it is noisy, I was on the 15 floor and the air on is noisy, but hey it's NYC and it didn't worry me too much. Had a late lunch at the bar one day, service in there was average, the guys were too concerned about how crap their day was rather than look after me, food was fine, not great.

Room Tip: Make sure you join the Kimpton Club for free wifi and then notify the hotel (after you've booked...
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  • Stayed: May 2013, travelled solo
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1  Thank BenMcKillop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 25 May 2013

Dear BenMcKillop,

Thank you for your compliments! We are so happy you enjoyed the room upgrade, wine hour, and staff. We hope during all your work travels we can welcome you back in the future.

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Reviewed 14 May 2013

stayed here for 5 nights during April with my partner. Very helpful staff and very friendly. Lovely room and large bathroom, joined the Kimpton loyalty club and was asked what my room preferences were before I arrived and was given exactly what I asked for. a quiet room above the 10th floor. This loyalty card also gave us free wifi.
Loved the complimentary bath robes and toiletries. Only 1 negative was that the gym was a bit small - but not everyone actually want to use the gym on their holidays anyway.

Room Tip: if you want a quiet night nights sleep, ask for a room 10th floor or above
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  • Stayed: April 2013, travelled as a couple
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Thank Lyndsey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 15 May 2013

Dear Lyndsey C,

Thank you for review. We are glad you a lovely stay with us.

We appreciate your loyalty as a Kimpton Intouch member and are thrilled to see your preferences were met to your satisfaction.

We apologize our gym was a bit small for you; our concierge team would be happy to suggest gyms in the vicinity for you to take advantage of during your next trip to NYC.

We look forward to seeing you back soon!

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Additional Information about Kimpton Muse Hotel

Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#17 Spa Hotel in New York City
#21 Family Hotel in New York City
#37 Romantic Hotel in New York City
#62 Business Hotel in New York City
#70 Luxury Hotel in New York City
Price Range: £150 - £372 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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