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“Loved the spa suite! Location is fantastic!” 5 of 5 bubbles
Review of The Kimpton Muse Hotel

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The Kimpton Muse Hotel
Ranked #47 of 463 Hotels in New York City
Certificate of Excellence
East Hartford, Connecticut
Level Contributor
439 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“Loved the spa suite! Location is fantastic!”
5 of 5 bubbles Reviewed 23 February 2014

My wife and I had a planned getaway that was cancelled due to weather-related flight cancellations. To make up for that, I was looking for a special getaway closer to home. After some internet searching and checking with TripAdvisor, I found The Muse and the spa suite. I am very glad I did.

The room was really spacious for NYC. The jacuzzi tub was fantastic - great size, plenty of hot water. There was a separate shower that was large and very nice.

The bed was very comfortable. The room was well appointed with two TV's, and an iPhone/iPod doc/radio, mini bar (Klimpton InTouch members (I signed up for free before I went) get $15 for free from the mini bar),and bathroom amenities.

The other huge positive for this hotel - the location! Is it on 46th, about midway between 6th and 7th. 46th is not a very busy street. So it is extremely close to Times Square and Rockefeller Center, but just far enough away that the street noise was barely noticeable (we were on the 14th floor).

We did not try the restaurant or bar.

The only small downside - the thermostat in the room didn't do much. We were there on some cold days in February, and the room stayed at a comfortable temperature. However, turning it down for the night didn't make much difference.

We would gladly go back here because of the location. We won't always splurge for the spa suite, but try one of the regular rooms.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KDAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at The Kimpton Muse Hotel, responded to this review, 25 February 2014
Dear KDAA,

Thank you so much for the fantastic review!
The spa suite is definitely a special room. We love it too!

We are so happy you had the chance to visit us and we hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,037 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (670)
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Boston
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

This is truly the perfect hotel for a stay in NYC. The location in Times Square but onquiet W. 46th is perfect for getting to and from theaters and restaurants (just myself and my daughter so I felt verysafe) as well as easily accessing much of mid-town with convenient central subway stops for further out adventures. The rooms are extremely quiet, good size for NYC, very comfortable beds and pillows, and good size bathrooms. The only complaint is that, at least in the winter, the hotel and room tended to be on the hot side but ac controls were in the room to cool things down.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rsb1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at The Kimpton Muse Hotel, responded to this review, 24 February 2014
Dear rsb1957,

Glad to see you took advantage of the theater district which is only a block away from our hotel.

Thank you for the great review!

We hope to welcome your daughter and you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 22 February 2014

Had an unintentional 3day stop off in NY due to missed connection, The Muse Hotel was the first hotel to mind! 3rd time here and didn't disappoint, lovely rooms, friendly staff and a great location. No baggage due to Airport sending our bags on to our final destination without us, but The Muse stepped in and promptly brought us up a bag of toiletries with everything they could think of. Will always refer this hotel to anybody and would always go back again!

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jokell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at The Kimpton Muse Hotel, responded to this review, 24 February 2014
Dear jokell,

Thank you, thank you, thank you! We loved reading your review. We are happy we could make your stay comfortable, even under the circumstances you had.

We LOVE to see we are your first NY hotel that came to mind when you were here. We hope it stays that way!

We look forward to seeing you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
127 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

Loved our stay here recently - would definitely stay again!

Pros:
- Centrally located right in Times Square, but on a quieter side street
- Fast check-in (and allowed us early check-in, which is rare)
- Friendly service - people were always asking if we needed taxis, directions, etc
- Beds and pillows very comfortable
- Room has modern décor with a boutique feel to it
- King room was spacious by NY standards
- Fun and stylish bar area

Cons:
- I was on the 5th floor and could hear a decent amount of traffic noise (which is hard to get away from anywhere in NYC to be fair)
- Bathroom was large, but had some visible wear

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cj_minneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at The Kimpton Muse Hotel, responded to this review, 24 February 2014
Dear cj_minneapolis,

Thank you for your overall great review!

We can definitely help with the 2 cons you described. Of course, Times Square can be a bit noisy. So, the next time you visit, we can look to block you facing the back of our builiding. Just let us know your room preferences and we will accommodate them the best we can!

Also, any wear in the room, please let us know and we will make sure to rectify it as soon as possible.

We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

My daughters and I stayed 5 nights at The Muse and were so thankful at night when walking home from a play in the rain that The Muse was so close to the theaters. We were thankful in the afternoon for a glass of wine and a nice crowd to visit with after touring during the day! We weren't quite as thankful for our very small room that had a hefty price tag but, hey, it's NYC. We weren't in our room except to sleep. We would definitely stay at The Muse again.

Room Tip: Ask for a quiet room and then complain when a guest's dog whines and barks!
See more room tips
  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Suejorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at The Kimpton Muse Hotel, responded to this review, 24 February 2014
Dear Suejorg,

Thanks so much for the great review!

We are happy you loved the location and ambience... we hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Esko, Minnesota, United States
Level Contributor
14 reviews
7 hotel reviews
4 of 5 bubbles Reviewed 21 February 2014

The Muse Hotel is close to everything. Though it is an older hotel, it is comfortable & clean.
The staff is friendly and knowledgeable about sites.
One thing we missed in our room was a microwave and coffee pot. However, there is complimentary coffee in the lobby and in the afternoon, stop by and grab a cup of hot chocolate to take the chill off. We would stay here again.

Stayed February 2014, travelled with family
Helpful?
Thank MargaretS101_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at The Kimpton Muse Hotel, responded to this review, 24 February 2014
Dear MargaretS101_13,

Thank you for your great review. Next time you visit, we would be happy to send a coffee maker to the room!

We hope to see you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

I went to NYC for a photo class and a Broadway show over Valentines weekend. We love Kimpton Hotels because they are comfortable, have great corporate politics and wine hour. We usually hang out downtown and have stayed at the Eventi, which is great. We wanted to stay further uptown and booked at the Muse Hotel. We have a new favorite hotel with the Muse. Because we are loyalty members we got upgraded to a suite, which was lovely and immaculate as all Kimptons always are. The staff was great -- helpful and knowledgeable -- and took great care of us. The location is fantastic and you can get uptown, downtown, east or west. I highly recommend this fantastic hotel.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SuzanneGarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at The Kimpton Muse Hotel, responded to this review, 24 February 2014
Dear SuzanneGarrow,

Thank you so much for your five star review! It is great to see we delivered wonderful service.

We also thank you for your loyalty to the Kimpton Properties and hope that you continue to explore them!

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kimpton Muse Hotel

Property: The Kimpton Muse Hotel
Address: 130 West 46th Street, New York City, NY 10036 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#41 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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