We were so pleased with this hotel. From the very start the staff were efficient and friendly. I had requested a room on a high floor and they put us at the very top! I had also mentioned it being my husband's birthday and a complimentary bottle of bubbly was waiting for us on our first night with a hand written note from Sarah, the manager. This was very much appreciated and I made sure to tell her! The room was large, clean and nicely furnished. The bed and pillows were like sleeping on a cloud, I'd say the best hotel bed ever!!
We did have issues with the water supply on two mornings,which was annoying but I believed Sarah when she told me she was doing her best to resolve the issues with the workmen down the street. She also gave us a discount on the bill without us asking, again very much appreciated.
The hotel is brilliantly located for tourists being right off Times Square. It meant we could walk to numerous restaurants and bars and not have to worry about getting cabs late at night. The complimentary coffee in the mornings was great and set us up for our treks around the city. We only managed to get back in time for the free wine twice but it was very pleasant.
This hotel is a little pricey and more than we would usually pay but we wanted everything to be perfect for our first trip to New York and The Muse fits the bill. Thank you Sarah and all your staff.
- Official Description (provided by the hotel):
- Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more less
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- Also Known As:
- Kimpton New York City
- New York City Kimpton
- Muse Hotel New York