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Kimpton Muse Hotel
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Reviews (3,374)
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2,152
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103
41
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All reviewstimes squarewine hourwine receptionnew yorkcomplimentary winethe theater districthalf blockmini barfront desk staffeach eveningperfect locationgreat boutiquecupcakesstreet noisebroadway showhotel restaurantby nyc standards
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1,305 - 1,310 of 3,374 reviews
Reviewed 26 June 2014

If you are looking to be near Times Square and want a good value hotel with friendly and accommodating staff, then the Muse is the place to be. Rooms are decent size and everything is clean. The lobby is attractive, and they have a daily wine reception in the evening and coffee in the morning. There is also an appealing lounge with bar adjacent to the lobby. Overall, a fairly safe choice if you need to stay in this part of NYC.

Room Tip: Getting to the hotel by car can be tricky ... as it is on a one-way street coming off of Times Square.
  • Stayed: June 2014, travelled on business
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Thank RootBeerFloat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 29 June 2014

Dear RootBeerFloat,

Thank you for taking the time to give us a review.

We are happy to know that you enjoyed your stay with us.

We hope we can welcome you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Couldn't ask for better service or nicer room. Had to make last minute dinner reservation change and opted for hotel restaurant, Small, intimate with great food. Had my doubts for whatever reasons but all were erased by this stay. Would happily stay again.

Room Tip: The only minus during my stay was that view from room was of giant air conditioner units that looked like nuclear reactors outside my window. But I asked for early check-in and am guessing it was only room available. Wouldn't stop me from reserving again, but be advised.
  • Stayed: June 2014, travelled as a couple
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Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 24 June 2014

Dear Joe B,

Thank you for the excellent review! We are so happy that we exceeded your expectations. We look forward to welcoming you back again.

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Reviewed 19 June 2014

I am 45 and I come to new york once a year with my graduating relatives as a gift to them, we have stayed in many hotels but the last two trips have stayed here. It really is so super convenient as its only a half block from time square, but far enough that it is super quiet. The staff is really attentive, the rooms extremely clean, and the comfort it nice as most rooms have two beds and the room is spacious. The bathrooms in the lobby are really cool, trust me you just have to see as you get to pick from 6 emotions.. Overall honestly, it was great and I want to thank them for such and awesome experience. The price is competitive, but I wish it could be lower, but you get what you pay for.

Room Tip: I like the rooms close to the road as you can watch people and activity.
  • Stayed: June 2014, travelled with family
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1  Thank Donald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 20 June 2014

Dear Donald G,

Thank you for your continued loyalty. It’s great to know that we could help celebrate the graduations of your family members.

Make sure to give a call to our reservations team as they can always look into the best rate for you.

We look forward to welcoming you back again

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Reviewed 19 June 2014

The Muse is a typical Kimpton property, great in every way! well located just off Time Square in the theatre district, this property is quite, clean and has outstanding staff. Things are never an issue and staff respond to all request immediately. We tried the hotel restaurant prior to the theatre and were most happy. This property is within walking distance of all sights, very safe and a must stay for anyone visiting New York. In summary, great value, excellent people and superb location, way to go KIMPTON!
Pat, Calgary Canada

Room Tip: we were on the back side of the hotel and never heard a word, 18th floor
  • Stayed: June 2014, travelled as a couple
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2  Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 20 June 2014

Dear Pat C,

Reviews like this make us smile.

Thank you for mentioning out team as providing exemplary service.

We appreciate your Kimpton loyalty and look forward to welcoming you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

When I visited NYC 2 years ago I planned to stay at the same hotel but sadly they went into administration so the search was on to find a hotel within walking distance to Times Sq but also a good price. The Muse was a perfect find and literally 2 mins walk to Times Sq and Radio City Music Hall and Top of the Rock.

On checking in are room was upgraded and we were given complimentary continental breakfast every morning if we wanted it. The room was nice and the bed was comfortable it was what i imagine a cloud to be like.

The hotel and room was clean and the staff were extremely friendly and helpful.

I would certainly return to this hotel in the future and I would recommend to anyone friends and family members.

  • Stayed: June 2014, travelled with family
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Thank Katrina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 20 June 2014

Dear Katrina F,

Thank you for the great review.

We are so happy you found us and loved your time with us here at The Muse Hotel.

We love hearing that our beds are like sleeping on clouds!

We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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