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“Excellent Stay in New York”
5 of 5 bubbles Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #49 of 467 Hotels in New York City
Certificate of Excellence
gselliott
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Stay in New York”
5 of 5 bubbles Reviewed 3 November 2008

Me and my girlfriend have just returned from a 6 night stay at The Muse Hotel New York.

The hotel is located on W46th street which is a 30 seconds walk from Times square and a few minutes walk from 5th Avenue.

We arrived on Saturday night from Newark by Taxi (approx $80 inc tolls and tip, worth while after a long flight from UK) and were greeted by very helpful and friendly door and reception staff.

The room was a good size (big for New York standards) and had everything needed for our stay, big comfy king size bed, decent size bathroom, Flat screen TV with cable (not much time to watch it though!!). The room was spotless when we arrived and was cleaned daily with clean towels and bed linen changed if required. The room had a safe which was free to use (no deposit required) and had a mini bar which was expensive but you don't need to use this you can get anything you want in New York without having to go to far.

The only minor gripes would be that the room was pretty dark (without lights on, but has plenty of lamps in room) as our Window was not on the front of the building and looked right out onto the next door building which had office workers in during the day, this was not really a big deal though as we didn't spend any time in the hotel during the day. The other minor gripe would be with the air con - it is very noisy when it is running and if you were staying during the warmer months you would need this on constantly and would be difficult to sleep with it on, but again not a problem for us as we didn't really need to use it.

All in all a fantastic hotel which is very clean and modern with everything you need for a great stay in New York. The location is a great base for New York especially Times Square, 5th Ave etc. I would recommend this hotel to anyone visiting New York and I will definitely stay here again!!

  • Liked — Cleanliness and comfort of room and excellent location.
  • Disliked — A bit dark due to Window location
  • Stayed October 2008, travelled as a couple
    • Value
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Helpful?
Thank gselliott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 5 November 2008
Dear gselliott,
Thank you for taking the time to review your recent stay with us! We appreciate all of your positive and constructive comments about your stay. I'm happy to see you enjoyed the amenities and location of the hotel. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,112 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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VA
Level Contributor
350 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
5 of 5 bubbles Reviewed 2 November 2008

The Muse Hotel is another great Kimpton property. This chain has really livened up hotel travel. If you like a cozy hotel, this is the place.

The Muse Hotel boasts fun, ultra-modern rooms within walking distance of the Theatre District and Times Square. It is an island of tranquility surrounded by all that chaos. The staff do a very good job of welcoming guests and making them feel at home.

The restaurant is quite good and the bar is very pleasant. You can eat at the bar if you seeking a faster meal. The sliders are quite good.

The exercise room is not large (wish it were larger), but the small size of the hotel mean that you won't have to wait for equipment.

In short, this place is fun and cozy. I love the little extras like the surprise gift package and the chocolate milk with melatonin.

  • Liked — Cozy Home-Like Feel in the Center of NYC Chaos
  • Disliked — Would Expand the Exercise Center
  • Stayed June 2008, travelled on business
    • Value
    • Location
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    • Business service (e.g., internet access)
Helpful?
Thank FredTravelVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 5 November 2008
Dear FredTravelVa,
Thanks so much for the review of your recent stay with us. I'm glad to see that the cozy room, location, and friendly staff helped to make your stay memorable. We look forward to welcoming you back on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
215 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 1 November 2008

Just returned from a 5 night stay - excellent hotel with lovely rooms - all staff very helpful & pleasant. Great location - in a nut shell everthing about this hotel ticked the right boxes. We will definitely be returning to The Muse Hotel on our next visit to New York City.

  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHEPHECJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Bermuda
1 review
4 of 5 bubbles Reviewed 29 October 2008

My friends and I stayed at the Muse during the weekend of October 24-26 for a girl's weekend in the city. This hotel actually wasn't our original pick, we did the pick our hotel on priceline and the Muse accepted our bid. Once we did a bit of research on the Muse we were thrilled they had accepted our offer, although I was nervous at first. As there were three of us in the room, I wanted a room with two beds, and when I called to try and upgrade it took quite a few tries (and a lot of being transferred), until I found someone who could help me, but that turned out to be the only problem I had.

When we arrived for check-in (admittedly very early - 11am) we were told that the room wasn't ready, but were very easily able to check our bags and head out into the city. Once we were able to check in, we found a fabulous room, and more importantly for ladies in the city, a bathroom that could accomodate all three of us while trying to get ready for a night in the city. The decor in the room and toiletries in the bathroom were also fabulous, and of course the Kimpton robes were extra comfy as well.

I felt very safe in the hotel, not only was there a key check at night, but one morning at about 3am about fifteen minutes after arriving in, I hear a knock at the door, security was checking if everything was okay as the door wasn't closed properly, which was another nice sign.

Overall, I'd recommend the Muse Hotel. The rooms were lovely, the location was central to Times Square, but didn't have the noise and lights of actually staying in the square but still let you be part of the hustle and bustle when you wanted to be.

  • Stayed October 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Service
Helpful?
Thank jazzymj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 26 October 2008

We have just returned from a week-end in the Muse Hotel in NY city. Located midtown one block from Times Square and two from 5th Avenue it is handy for Central Park, The Metropolian Museum of Art (we walked) and many other sights. We were a party of six and arrived at different times, the staff were excellent and by the time we arrived much delayed, everyone (including the driver of the cab they organised to collect us from the airport) knew who we were. This personal service lasted throughout our stay. The rooms were spacious for New York and very stylish . The beds were the most comfortable I have slept in a hotel with feather mattress toppers and pillows.The room had a flat screen TV, ipod dock/alarm clock and a safe The hotel will lend you anything you have forgotten and sell you items that cannot be lent. I needed a European adaptor and one was brought up to me within 5 minutes. The cost was on the bill (it was brand new) but they said that they would not charge if I returned it. They offer a complimentary glass or two of wine between 5 and 6pm every evening and unlimited coffee and tea in the lobby from 7am to about 10am . They were also happy to recommend an excellent diner for breakfast although there is a restaurant in the hotel.At the time it was one of the most reasonably priced hotels listed in central Manhattan.

  • Liked — excellent quality
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Discerningvoyager5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 29 October 2008
Dear guest,
Thank you for taking the time to review your recent stay with us at the Muse Hotel. I'm thrilled to see that everything went well, and that the staff, amenities, and location helped make your stay more enjoyable. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 9 October 2008

My husband and I stayed at The Muse from October 4th-October 6th. We loved it! The Muse's location is great...we walked everywhere. The hotel was very clean, the staff was extremely friendly and helpful, and we loved the wine hour! The room was much bigger than I expected; large by NYC standards! I have no complaints and will recommend this hotel to all my friends and family that travel to NYC. I highly recommend The Muse!

  • Liked — the decor of the room, very clean, VERY comfortable bed
  • Disliked — Nothing
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
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Helpful?
1 Thank cole312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 October 2008

The Muse Hotel New York is an exemplary example of the boutique hotel experience. From the moment that you speak with Valet to the time you check out, the Muse provides nothing less than hands on top notch service and luxurious accommodations.

Our weekend retreat was an Executive Suite with one king bed, the room was spacious and expertly decorated in very contemporary fashion, including a fully stocked mini bar, two flat panel televisions, huge marble bathroom and the humorous / sexy (depending on your mood) leopard print robes and nighties.

Location is perfect, right next to Times Square and within easy walking distance to all major midtown attractions, including 5th Ave shopping, Radio City Music Hall, Central Park, NBC and others. Of course, cabs, limos or any standard mass transit option is only footsteps away.

This is how you do New York in style. If you just need a room, stay at the Westin Times Square. For a luxurious and romantic getaway – The Muse is guaranteed to more than satisfy!

  • Liked — Personalized service, Luxurious Surroundings, Fantastic Location
  • Stayed August 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaysonsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 15 October 2008
Dear jaysonx,
Thanks so much for the review of your recent stay with us. I'm glad to see that the spacious room, location, and friendly staff helped to make your stay memorable. We look forward to welcoming you back on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Muse Hotel

Property: Kimpton Muse Hotel
Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#41 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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