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“Awesome Hotel!”
Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #62 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 12 August 2014

I would really recommend The Muse - it was really a great hotel in a great location. The staff was incredible and Kimpton hotels are always so fun~ Although not my first choice with small children, the staff were awesome and gave my kids little activity bags which made their day~ A+!

Room Tip: You must join their loyalty program to get free wifi, but it is easy and worth it if you often stay...
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kristen480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 22 August 2014

Dear Kristen480,

Thank you for the awesome review! We are so pleased you enjoyed your stay with us.

Thank you for mentioning our team as providing exemplary service. We are thrilled we were able to make your kids feel at home as well.

Hope to see you again soon!

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1,113 - 1,119 of 3,222 reviews

Reviewed 9 August 2014

Excellent location - half a block from Times Square an the Theatre district.
outstanding Kimpton Service - quiet attention to detail. Friendly and helpful staff. Quick to react and address any request or need.
Room was wonderful - quiet, large, comfortable. Shower had wonderful water pressure. And of course the regular Kimpton amenities (including free WiFi). Modern equipment, and no lack of outlets (which is an accomplishment for any family travelling with teenagers and their electronic devices).
Gym is tiny, but well equipped (two treadmills, two ellipticals and two bikes a bench and weights), but if you want to stretch, you are better off using the yoga mat in your room.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Noam Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 11 August 2014

Dear Noam Z,

Thank you for the five star review.

We are thrilled you enjoyed your stay with us! We are happy we could help your teenagers stay connected…. we understand the importance of that!

Come back and visit us again soon.

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Reviewed 9 August 2014

The Muse is no longer spiffy, but the location is excellent and the beds are comfy. Beware of lengthy serious traffic jams in the lobby around check-in and checkout time, when the guests line up several layers deep waiting (and waiting and waiting) to get to the front desk. The refrigerator that purports to be a minibar is not even a little bit cold, but you can ask them to bring up a complimentary mini-frig.

Stayed: August 2014, travelled with family
1  Thank TokyoVisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 22 August 2014

Dear ToykoVisitor,

Thank you for the review. Its great knowing our location was perfect for your stay.

Be sure to join Kimpton Karma rewards program for great deals and offers.

We hope we can welcome you back again.

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Reviewed 9 August 2014

We stayed at this hotel to do a family tourist trip. Being a former New Yorker I knew time square would be a good location to center on. We like boutique hotels and The Muse was perfect for what we needed. It is very quaint and clean with complimentary coffee, tea, lemonade whenever you need. The front staff , especially Espirit are fabulous. They had a mix up of the name on our reservation it was addressed immediately and then sent up a bottle of Complimentary champagne and homemade cookies. They had gift bags with little things for children. This is great when you get back to the room and want to chill.. It gives them something to do. It is kid friendly but very adult New York. Not Disneyland. Which is also what we wanted to avoid considering we are in the new time square. We had a one bedroom with living room suite. The room was a nice size with fun boutique furniture. The bathroom had modern amenities. The best thing was at bedtime it was quiet and dark despite the location. It is centerd to the train station,tour buses and plenty of resturants and shows. If you don't want to do the time square thing just head over a few blocks and find something less touristy.

Room Tip: They have a fully stocked refrigerator,but will bring one up to your room free of charge for all you...
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank beachbum2626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 22 August 2014

Dear beachbum2626,

Thank you for taking the time to give us a review.

We do apologize about the reservation mix up but so happy we were able to get this fixed and ensure your family had a great stay.

Its great knowing our location was perfect for your New York getaway and that we are the perfect mix of kid friendly and adult friendly!

Come back and visit us again.

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Reviewed 8 August 2014 via mobile

This hotel is located just by Times Square, and for an adventures trip to NY that's just perfect.

From here you have the theaters and bars just by, you are just a few blocks away from Central Park and all the shopping areas.

The hotel it selves are good, and like all other Kimpton hotels we have stayed on its fresh and fancy (even though they are not a complete rebuild but only surface fixed).

Definitely on my list next time in NY

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Khoeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 11 August 2014

Dear Khoeg,

Thank you for your review.

We are thrilled to know our location was perfect for your Big Apple getaway.

Come back and visit us again soon.

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Reviewed 8 August 2014 via mobile

Spent 3 nights the first week of August. Like all Kimpton Hotels this one has the distinctive charm, homey feel and staff friendliness the chain is noted for. Just a half block up the street from all the Times Square teeming humanity - The Muse is cool, calm, inviting and contemporary. Room was quite comfortable with one of the largest bathrooms I've had in a New York hotel in a long while. Safe, mini bar, iron, ironing board, bathrobe, standard toiletries, radio/TV - only thing missing was a coffee maker which was soon sent up from housekeeping when I called. Complimentary wine served in the Lobby after 5 is a well attended affair. (One grump - the "gym" is a pretty dismal affair even by NY compact standards. Basically a treadmill and some weights. Also - had to pull sheets off the bed and put on the floor in order to get fresh, clean ones put on my last night.) Overall, a real gem of a small hotel. Superb location!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank SanAntonioBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 11 August 2014

Dear SanAntonioBill,

We are so pleased to know that our hotel was serenity from the hustle and bustle of Times Square.

Its great knowing that our rooms and amenities we perfect for your stay.

Being an eco-friendly hotel we would be happy to change all the sheets however upon request.

Come back and visit us again soon.

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Reviewed 8 August 2014

This hotel, like most in the Kimpton chain, is on the smaller scale and very clean. The rooms are above-average size for a Manhattan hotel. The location in the Theatre District and right off of Times Square is a plus. However, the area is quite noisy and the rooms on the 46th street side of the property are as well, so make sure to request a room in the back. The hotel elevators are quite slow so keep that in mind of you are rushing to get somewhere.

Stayed: May 2014, travelled on business
Thank WanderingDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded 11 August 2014

Dear WanderingDad,

Thank you for the review.

We are happy you enjoyed our location.

Please know we have just finishing updating our last elevator which was to better service our guests.

Come back and visit us again soon.

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Additional Information about Kimpton Muse Hotel

Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#55 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range: £193 - £487 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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