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“Muse Hotel”
3 of 5 bubbles Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #49 of 467 Hotels in New York City
Certificate of Excellence
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Muse Hotel”
3 of 5 bubbles Reviewed 13 March 2009

I stayed here for 3 nights with my wife just before Christmas. The hotel is convienantly located just off Time Square and close to the subway. I thought that the hotel was good value for money with well informed staff and clean rooms.
Our 1st room had no heating so we had to change rooms and ended up with a smaller room which was diappointing. When i saw my brother's room i felt i little cheated as he was larger still.
We did have a good stay though with the rooms always kept clean.

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank t11myx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Cambridge, Massachusetts
Level Contributor
70 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 1 March 2009

I've always liked this chain and the Muse didn't disappoint. We just finished 3 nights at the Muse (first time there) and we'll be back. Everything mentioned in earlier reviews is consistant with what we experienced. The lobby is still under construction but it didn't impact our trip at all. The room was spacious and very comfortable. Friendly, professional staff at every level. Location, location, location adds points to this property.
Good job Muse!

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RFBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 5 March 2009
Dear RFBoston,
Thank you for taking the time to review your recent stay with us. I'm glad you enjoyed the spacious rooms and the great location! We look forward to welcoming you back to the Muse New York!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
iowa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 March 2009

My husband and my 11 year old daughter stayed at The Muse Hotel in New York City. It was simply perfect. Nothing more you could ask for.

We checked in at the hotel at about 5pm. The staff was very kind/helpful and when we got there and asked about restaurants, they hooked us up with the perfect one. We then settled down in our room and went for evening wine. The wine was from 5-6pm and was complementary. It was GREAT! They had different kinds that fit your taste exactly! It was in the bottom of the hotel in a quiet room. It was peaceful and the seats were comfy. They had some books you could read so you could accompany yourself. When we got back to our room, to our surprise there was a kids package for my daughter! It was full of 5star fun! But not only a package for her, but also for my husband and I. Since we signed up as a Kimpton member, you get a welcome gift. It includes a bottle of fresh spring water and a Godiva chocolate bar! How much better could it get? There was also another pack that had some Garnier Fructis shampoo and conditioner. Also had some other useful things.

The bed was so comfy. And the room was so quiet... you didn't hear ANYTHING! The breakfast was DELICIOUS! They had all kinds of food. Fresh croissants, fresh juicy fruit, soft muffins, and lots of other yummy pastries. My husband drinks grapefruit juice every breakfast. At most hotels dont have it but here they had a wide selection of juices. They also had hot drinks.

The hotel was located shortly off the side of time square. It was located close to everything! It was perfectly centered! You were close to all of the Broadway theaters and was just a walking distance away from just about everything!

There are so many things you can do that is very close to the hotel! But this is a very wonderful hotel that I would recommend to ALL of my friends! And be sure to see Wicked on Broadway! It is the best musical ever! And the theater is VERY close by!

I have just 1 more tip for you... stay at this boutique hotel.

  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shuffIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 5 March 2009
Dear shuffIowa,
I'm thrilled to hear how much you enjoyed your stay! It looks like you and your family were truly able to enjoy all of what the Muse New York has to offer. We hope to see you again on your next trip to New York!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
derby uk
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 February 2009

We stayed at the hotel from the 1st jan to 8th jan 09. First and foremost the location of the hotel is excellent. When you step outside, if you go left it's towards times square, if you turn right its towards fifth avenue.

Me and my husband walked 80% of places we needed to go, even tho we went when it was -7, if u wrap up warm it was fine.
The receptionist were very helpful and gave us ideas on where to eat, and also made the reservations for us.
Our room was on the 16th floor and was nice a quite, with no disturbances.
There are a couple of things i wish they would change, a internet access room, to check email, or other information while on holiday, also we had a night flight, and because we checked out at 11am, we would of liked a shower and change of cloths before we went.
But loved the hotel and was a good experience, but would stay sumwhere else next time, not because of the hotel, but because new york is so big, and we would like to experience other hotels and locations.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandy_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 17 February 2009

Had to change room because of construction site at back-yard.

  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
macclesfield
1 review
5 of 5 bubbles Reviewed 11 February 2009

from the moment we entered the muse we were made to feel welcolme, nothing was to much trouble, we especially enjoyed the complimentary drinks served in the lobby every evening, this allowed us to meet other guests, the accomadation was comfortable and cleaned to a good standard, the noise level low, location perfect we will certainly stay there again

Stayed December 2008
Helpful?
Thank edencare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 12 February 2009
Dear edencare, Thank you for your recent review of the Muse New York. I'm very happy to read that you were so impressed by your stay with us, and that the staff went out of their way to make sure you were comfortable. I'm glad you enjoyed the location and the nightly wine hour, too! We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, TX
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 6 February 2009

Stayed Nov 2008 with my dog. Rooms are nice and spacious. Staff is excellent...checks id to make sure non-guests and uninvited guests get in. Complimentary breakfast refreshments. Great location, near Times Square...close to Virgin Megastore. Toiletries were L'Occtaine and other brands. Staff is prompt and will fix problems right away. Great decor and lots of furniture, but roomy and comfortable. Will definitely stay there next time I visit NYC.

  • Stayed November 2008, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluefairy223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Muse Hotel

Property: Kimpton Muse Hotel
Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#41 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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