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“Been raving about this hotel since I returned home” 5 of 5 bubbles
Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #51 of 467 Hotels in New York City
Certificate of Excellence
Drumheller, Canada
1 review
“Been raving about this hotel since I returned home”
5 of 5 bubbles Reviewed 16 June 2010

My husand and I spent four nights at The Muse and I can't say enough about it. The location is perfect, especially if you're taking in any Broadway productions. Our room was small, but very well appointed and the staff was outstanding. Best of all, each evening they hosted a complimentary mix n mingle for guests complete with wine and sangria.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MartE01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,084 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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USA
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 14 June 2010

The hotel's inability to handle a small convening was a nightmare, but the hotel was very cute. What can I say? I thought that I had found the perfect boutique hotel for a client's convening but boutique hotels sometimes come with a price: inefficient systems, lack of response, etc. It didn't help that there was a portage fee for each box and the sound person had lunch break scheduled for noon (as union members should) but the AV company of record for the hotel didn't send in a replacement for that hour. Where does that leave a convening? Without someone to set up mics for the lunch panel! But, if you are just hanging out in New York and you are looking for something off the beaten path, it's a good, rather inexpensive, alternative.

  • Stayed May 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TheTravelFactor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwich, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 June 2010

Lovely hotel, very modern and clean, and right on the doorstep of Times Square and all the central stations etc.

  • Stayed May 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndyTBooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 1 July 2010
Dear AndyBooth,

We appreciate your kind review of The Muse Hotel. I'm glad that you found our location to be convenient during your stay. Hope to see you back here with us in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
michigan
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 11 June 2010

The staff was very helpful and professional. Rooms are smaller than other Kimptons, but it is NYC and that is the norm. Clean rooms right in Times Square.

  • Stayed May 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ouverte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, New Jersey
1 review
5 of 5 bubbles Reviewed 6 June 2010

My husband and I are trying to take monthly trips to the city. Little date nights to get away if you will. This time we decided to go to a show and stay near by. We happened upon the Muse Hotel when we were looking for a place to stay and I am glad we did!!

Everything there is fabulous! Very stylish and very chic. Great service and lots of smiles from everyone. My husband fully took advantage of the free wine!!!

  • Stayed June 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jasime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 1 July 2010
Dear Jasime,

Thank you for taking the time and posting your review on Trip Advisor! I'm happy to hear that your first experience at The Muse was a great one and that your husband really enjoyed our nightly wine hour. We hope to see you again on that next little getaway!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 June 2010

This hotel is the perfect location if you are going to the theater. Our room was very nice. Not large, but big enough for two people. The lobby is so pretty and the front desk staff was friendly.

  • Stayed April 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ColumbusMcK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 June 2010

Whenever my company has me travel to NYC, they always put me up here and I love it! The Muse and its whole theme is lovely. I have stayed here dozens of times and the services is always spectacular. The front desk people are very knowledgeable and helpful, and I LOVE the wine hour. (I think every hotel should do this).

I did have one incident when I stayed there last. The person next door to me was rather loud and I called down to the front desk to inform them and then managed to fall asleep. When I checked out the next morning the manager came out (Daniella?) to make sure that I still had an enjoyable experience. I replied that I did and then she offered me a free breakfast. Wonderful.

I wish my company sent me to NYC more often!

  • Stayed May 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bigtom48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 1 July 2010
Dear bigtom48,

Thank you for your review on your recent stay with us at The Muse. I'm so glad that you continuously find your visits with us to be enjoyable. That is the most important thing to us during your stays. We're looking forward to seeing you on your next trip to the Big Apple!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Muse Hotel

Property: Kimpton Muse Hotel
Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#43 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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