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“Perfect location off Times Square”
Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #57 of 468 Hotels in New York City
Certificate of Excellence
San Jose, CA
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Perfect location off Times Square”
Reviewed 7 October 2010

We stayed here based on other traveler reviews and it is truly great! Quiet area 1/2 block off Times Square. We joined Kimpton which I highly recommend, they gave us a welcome treat and seemed very pleasant. We will check out the other Kimpton hotels after staying here! Great service, large room with comfy beds and spacious sitting area in room and desk. Decent view on 16th floor and nice bath. We walked to Rockefeller center, theater, shopping - great location!!!

  • Stayed October 2010, travelled with family
    • Value
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Helpful?
1 Thank SanNicola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Muse Hotel, responded to this review, 11 October 2010
Dear SanNicola,

We appreciate you taking your time to review your recent visit to The Muse New York! We're extremely happy to have you part of our Kimpton In Touch Program and I'm happy to hear that you experienced the benefits of being a member. We hope to see you back here at the Muse in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Peterborough, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2010

This really nice hotel is located in the perfect spot near Times Square. Very clean and modern. Staff were very friendly and helpful. It's a bit pricey but most hotels in New York are and you pay for being close to everything. The theatres are close by so you can walk to everything. The hotel recommends amazing restaurants as well.

  • Stayed September 2010, travelled with family
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Helpful?
1 Thank sandals_fan_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 October 2010

All in all, The Muse was fairly good. Location was perfect if your plans include the Theater and 5th Avenue Shopping. Very close to excellent restaurants and Times Square. Rooms were clean, beds were very comfy and NO BED BUGS were included! Our only issue which really is pretty big is that the noise level from more than one source was just too much! The air conditioner/ heating unit is loud as H*LL and if you are a light sleeper...forget it. The first night, it actually broke down and we had to contact service at 1:00 a.m. to get it fixed. Room was approaching 80 degrees so we had no choice. Someone came up immediately and reset it at the actual unit. Overall, the thing was quite loud every night and it did disturb our sleep. After a long day of walking around, we would come back to rest before dinner. There was an incidence of other guests talking very loud out in the hall and it went on for a while, we finally had to open the door and shush them! If they had not toned it way down we would have had to call the manager. The last night (Saturday) the noise from the street was too much. It went on all night from police cars, sirens, people screaming and yelling, you name it. It made for a long night...can you say "exhausted" the next day? Kept us up every hour on the hour :(

  • Stayed October 2010, travelled as a couple
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Helpful?
1 Thank Sugar333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castleford, United Kingdom
Level Contributor
94 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 30 September 2010

Super... modern hotel, with a great setting just off Times Square.

Rooms are a great size for being in NYC – clean, calming, quite funky and modern. We just had an issue with the noise of the AC, rather than street noise, but its New York! Its never going to be peaceful!

We thought breakfast seemed expensive, so we ate at the Europa every morning which is 30 seconds walk away. Bagel and a latte – hit the right spot and for half the price.

We are quite compact with luggage when we go away, so was great not to be forceably bell hopped at this hotel – was quite a refreshing change. As a Brit, I feel pressure to tip everyone...all the time...and how much...argh!

Staff were lovely, but not overly friendly. If we had a question it was answered, but they were not overly warm – this is possibly the only slight criticism if any about this hotel. But having seen how another guest treated the pregnant lady, she did very well not to drag him over the desk and punch him! Manners cost nothing......

We always went back in the early evening after a hard day of sightseeing/shopping for a cocktail and ice cold water. The bar was always pretty empty early evening, but got busier as the evening progressed. Food looked lovely, although we ate out every night.

Free Wi-Fi is great, and they store your information, like the pillows you like etc, so should you go to another Kimpton Hotel (Vero Beach & Spa is wicked in Florida) they know what you like.

If we were going again, we would probably stay in the meat packing, as it seems to be quieter, and as far away from Times Square as possible (a horrid, horrid place!), but overall, I really rated the hotel. A great calm retreat in a manic city.

  • Stayed September 2010, travelled as a couple
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Helpful?
1 Thank Coffee&applepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berwyn, PA
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 September 2010

We stayed two night at the Muse - my spouse and I and our 10 year old. Our room and bathroom were large by NYC standards. Very new furnishings and nicely decorated. The location was perfect for our mid town shopping weekend. The front desk and concierge/bell person were all very professional and took care of us upon check in/checkout. We checked in with distilled water that we put in the luggage room (we had arrived early and our room wasn't ready) and they lost the water - but other than that our stay was perfect.

  • Stayed September 2010, travelled with family
    • Value
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Helpful?
1 Thank TessBerwyn_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffordshire
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2010

We all loved this hotel. Fantatic comfortable beds, friendly, helpful, courteous staff, clean.

Everything was just great here.

Free coffee in reception in the morning and free wine in the evening.

  • Stayed September 2010, travelled with friends
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Helpful?
1 Thank Scrumpton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
213 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed 18 September 2010

Though I am a frequent Kimpton user (with a membership et al) and though I had requested a very quiet room for be all fresh for an upcoming TV show upon check in I got a tiny room next to a COMPRESSOR! Simply impossible to sleep let alone relax.
Because I had just a few hours of sleep available I was not so thrilled to have to go down, negotiate a new room and change rooms.
I must admit the staff was nice and upgraded me to a great suite. No complaint there and I was handled very gracefully. But this would never have happened had the staff looked in my file where I specifically requested a VERY quiet room.

Location is perfect if you want to be where the action is.

Staff is very helpful. Rooms are usually large and well appointed.

  • Stayed August 2010, travelled on business
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Helpful?
3 Thank vorsoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Muse Hotel

Property: Kimpton Muse Hotel
Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#50 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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