I have stayed at several different hotels in the NYC and this one ranks at the lower end. The room was clean enough, but small, and with a bathroom that was more like a motel variety. My main issue was the lack of forethought when they decided to use oil-based chemicals in a vacant room right by occupied rooms. For some reason, the strong, eye-stinging fumes permeated into my room and I could not stay in it. It took awhile to get me a room as they were still being cleaned so I waited in the lobby area. That took over one and a half hours. Had they just thought about the guests, their furniture stripping chore would have been put off until there were no guests in close proximity. I was not belligerent and waited patiently in spite of inconvenience, but would have appreciated better customer care. I made my reservation through hotels.com which I had never done before and was able to get a good rate $260/night for a hotel that the reservationist said was excellent and comparable to the other hotels I had used in NYC before. I don't think I will do the hotel.com thing again unless I am booking a place I know. The staff was nice about my situation if not fully accommodating.
- Official Description (provided by the hotel):
- Strategically situated in New York's Financial District, near the NYSE and World Trade Center, Club Quarters Hotel, Wall Street, offers full service accommodations in a friendly, club-like environment. A short walk to South Street Seaport and the National September 11th Memorial and Museum, the hotel offers many complimentary services including high speed Wi-Fi, unlimited chilled bottled water, a fitness center open 24/7, and access to the Club Living Room, an inviting lounge designed for working, socializing or relaxing. Other services you'll find at Club Quarters Hotels: instant registration and check-out, greater security with keycard access to guest room floors, meeting rooms and office spaces, Guest Request Closets on every floor containing extra pillows, blankets and amenities, and complimentary coffee and tea in each guest room featuring Keurig Brewing Systems. Upon request, guests can have air purifiers, ambient sound machines, and a "Sleep Better Kit" with eye mask, ear plugs and aromatherapy delivered to their room free of charge. Additionally, guests can work out in the privacy of the room by requesting an exercise equipment or a yoga kit, also complimentary. Our on-site restaurant, The Bailey Pub & Brasserie, serves up breakfast, lunch and dinner and is a lively spot for cocktails. ... more less
- Reservation Options:
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- Also Known As:
- Club Quarters Downtown Hotel New York City
- Hotel Quarters Downtown
- Quarters Downtown Hotel
- Club Quarters New York