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“Quite ok, but not outstanding”

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Club Quarters Hotel, Wall Street
Ranked #215 of 468 Hotels in New York City
Certificate of Excellence
Woking, United Kingdom
Level Contributor
105 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Quite ok, but not outstanding”
Reviewed 26 April 2014

Just spent 4 nights here on a business trip. The location for me was great as less than 5 minutes to the office, and less than 3 minutes to the bars and restaurants of Stone Street. There's also a subway right next to it which is very convenient. The lobby is quite underwhelming when you enter, could really do with being freshened up a bit. However, the staff are friendly, attentive and professional and the rooms were perfectly suitable for my purposes. The bed was comfy, the room was quiet, and it was relatively large for Manhattan. Everything was kept spotlessly clean and there's complimentary water, soda, coffee, and some snacks. Used the gym which was small but good. The next time I'm over I will probably see what else is available, but will keep this one firmly in the back pocket as a plan B!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diego C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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1 review
Reviewed 23 April 2014 via mobile

I recommend Club Quarters to friends, family and businesses for a welcoming stay. Not only is it convenient for me to take transit and travel but the staff is also extremely helpful with directions, specially Lauren Latorre and Michael Thornton.

I was offered menus and directions to locations I requested for. Michael did me the favor and printed me directions for a location I was interested in. Lauren offered me assistance in luggage and providing info about the area which made my stay very pleasant and easy to approach front desk when i had a question which was convenient.

Later that night I realized the temperature in the room was rising as it made it unpleasant to sleep. I immediately called the front desk as I receive assistance from Lauren on how to operate the thermometer. I was offered blankets and was able to set the thermostat.

In conclusion, the staff made me feel very welcome and as a guest who can return soon!!

Stayed March 2014, travelled solo
Helpful?
Thank POCHO C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casco, Maine
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 April 2014 via mobile

We stayed here on our recent trip to NYC. It was not only affordable for our family, but it was a great location. We were able to explore the surrounding areas, with ease. The subway was right around the corner which made it easy to explore the bustling sounds of the city--which we did lots of! Take advantage of the hotel's amenities like free bottled water and soda. The pillows were awesome, but you may need an extra. The staff was friendly and accommodating. We would definitely stay here again. Skip the restaurant for meals--there are better options available. It's fine food, but better and more affordable options all over town. We will definitely stay here again when our piggy bank is full again! ;)

Stayed April 2014
Helpful?
Thank Jurassika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 April 2014

The staff is absolutely unbelievable - beyond words how professional, courteous and down right awesome they are. They made a very, very special weekend that much more special and they should be the industry standard as far as customer service goes.

Was very impressed by the size of the room for a Manhattan hotel. Bed was comfy, flat screen got a ton of HD stations, bathroom was impeccably clean.

I could go on forever - but I'll spare the long-winded review. Do not hesitate to book at Club Quarters Wall Street. Bryan at the front desk deserves a raise.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KevKing2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsford, New York, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 April 2014

Stayed at Club Quarters over the Easter weekend and my expectations were exceeded in every way. The staff were extremely nice and the hotel itself was immaculate in terms of its cleanliness. The rooms were a little small but roomy enough to where you are not totally on top of each other. I really liked the Financial District. It's very laid back and would stay in this area and hotel again. Priceline definitely did well for me on this one.

Stayed April 2014, travelled with family
Helpful?
Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethesda, Maryland
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 April 2014 via mobile

We recently stayed at the hotel for three nights. The hotel is a little old but well maintained with comfortable rooms. The free coffee, sparkling water and M&Ms downstairs were great.....the M&Ms and other things only appeared on a weekday...coffee and water there all the time. The price for the location is exceptional. Close to Battery Park, 911 Memorial and other financial district sights. Close to two metro lines that take you up to Times Square and further up depending on what side of Central Park you need to be. If you drive, the liberty plaza parking garage is very close by. Just one thing...no safe in the room......in this day and age it is a little strange to come across this!! There are safety deposit boxes in a central location but not suitable for laptops and tablets.

Stayed April 2014, travelled with family
Helpful?
Thank Chas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 20 April 2014

Very nice place for the price we stayed April had a room very high I think 16th fl clean room and the staff was terrific Lauren, Leandro, Mike, Lisa all where very helpful and steffon who helped me with all my luggage, the location was very close to train station's and south street seaport pier where we enjoyed the view and shopping I look forward to coming back.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, Wall Street

Property: Club Quarters Hotel, Wall Street
Address: 52 William St, New York City, NY 10005-2876 (Formerly Club Quarters Downtown)
Region: United States > New York > New York City > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#152 Luxury Hotel in New York City
#172 Business Hotel in New York City
#206 Romantic Hotel in New York City
#231 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Club Quarters Hotel, Wall Street 4*
Number of rooms: 289
Official Description (provided by the hotel):
Strategically situated in New York's Financial District, near the NYSE and World Trade Center, Club Quarters Hotel, Wall Street, offers full service accommodations in a friendly, club-like environment. A short walk to South Street Seaport and the National September 11th Memorial and Museum, the hotel offers many complimentary services including high speed Wi-Fi, unlimited chilled bottled water, a fitness center open 24/7, and access to the Club Living Room, an inviting lounge designed for working, socializing or relaxing. Other services you'll find at Club Quarters Hotels: instant registration and check-out, greater security with keycard access to guest room floors, meeting rooms and office spaces, Guest Request Closets on every floor containing extra pillows, blankets and amenities, and complimentary coffee and tea in each guest room featuring Keurig Brewing Systems. Upon request, guests can have air purifiers, ambient sound machines, and a "Sleep Better Kit" with eye mask, ear plugs and aromatherapy delivered to their room free of charge. Additionally, guests can work out in the privacy of the room by requesting an exercise equipment or a yoga kit, also complimentary. Our on-site restaurant, The Bailey Pub & Brasserie, serves up breakfast, lunch and dinner and is a lively spot for cocktails. ... more   less 
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Also Known As:
Club Quarters Downtown Hotel New York City
Hotel Quarters Downtown
Quarters Downtown Hotel
Club Quarters New York

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