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“KMAs Birthday trip” 5 of 5 bubbles
Review of Club Quarters Hotel, Wall Street

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Club Quarters Hotel, Wall Street
Ranked #203 of 467 Hotels in New York City
Washington DC, District of Columbia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“KMAs Birthday trip”
5 of 5 bubbles Reviewed 28 May 2014

This hotel was extremely nice. The staff was friendly and accomodating. The room was very nice, we were upgraded to a suite and allowed in before check-in time. I was glad beacuse I needed to change my clothes. The suite was clean and had all of the ammenities. The hotel was within walking distance of the subway and right in the heart of the financial district. The price was really good for a holiiday weekend.

Room Tip: No sure if they had a swimming pool, I did not have time to explore the hotel, I was only there for...
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  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (200)
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English first
Manchester, New Hampshire
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

We stayed here for Memorial Day weekend. RIGHT off subway (red line wall st. stop), made getting in from Penn station a breeze. Hotel staff was very friendly. Rooms a great size for NYC, at a decent price. Fantastic wifi. Locations within walking distance were Battery Park, Wall St, Seaport Historic District, and Brooklyn Bridge. All other attractions we were interested in were an easy subway ride. Bed was comfortable, water was hot. No complaints. A major bonus for us was the free, chilled filtered water, bottles included. We filled 2-3 bottles every morning and had water throughout the day while walking around the city. Sounds like a small perk, but walking around in the hot sun, we were SO thankful for that minor perk. Will certainly use this hotel, NYC or not, again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank April S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

The rooms are small, but clean. The inconvenient are: bad insulation of rooms (you can hear almost anything in the corridor) and noisy air Cond. The elevator works with the room card. there is no breakfast, but there are some snacks and soft drinks in the lobby.

Room Tip: try to get a room on the upper floors, there is less street noise.
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  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mamiBucharest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Valley, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

I had stayed overnight at the Club Quarters Hotel the evening of May 8, 2014 to visit my daughter who was in fro AZ on business. She left early for the airport the next day. I was having difficulty due to my medical issues and the front desk staff, unaware of my challenges, could not have been more accommodating. The front desk personnel, Anthony Duma and Bryan Stephens, went out of their way for me. From letting me stay past check out to wait for my ride in the room (I needed the bed since it was too difficult to sit in the lobby), printing out tickets for the World Trade Center Memorial, and even helping my sister navigate the confusing streets by phone and holding a parking space for her so I could collect my belongings. On the way out, he then presented us with a pass to go to the other Club Quarters at the WTC to better view the memorial along with highlighted directions. Above and beyond! All this while both Mr. Duma and Mr. Stephens were manning a front desk that was nonstop with arriving and departing guests, their inquiries and needs met with smiles and a level of efficiency that astounded and amazed me. They did not know my condition was fast deteriorating and their kindness and professionalism will not be forgotten. I am so grateful. Oh, and a big " thank you" from my sister also. I have stayed in many hotels in my years and Mr. Dumas' and Mr. Stephens' level of expertise and "niceness" is unparalleled. Thank you.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dorothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
1 review
5 of 5 bubbles Reviewed 22 May 2014

Clean quiet and easy to get to bye train front staff was great tsering, mike, bryan, leandro, lisa lauren , and Anthony rooms where very clean I love the penthouse superior room I was in if you visit I recommend going to stone street nice bars and places to eat enjoyable place:)

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank myrta g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

This hotel was great, on arrival the Front of House staff were helpful and the hotel was clean and tidy throughout. The room was very good as well and the amenities provided were also very good. The cleaning staff were helpful just like the front of house staff and the room was always cleaned to a good standard. Location was perfect, close to the harbour and the metro was just around the corner as well. Would defiantly use this hotel again.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 14 May 2014

We travelled to Club Quarters in February on business and stayed there for a good 10 days. It was a horrible decision that we regret the decision we made. We arrived on a chilly snowy morning and struggled through the main door which wouldn't just budge despite us pushing through with all our might. None at the reception cared to help us with the door or carrying our bags through the flight of stairs. The hotel is linked to a restaurant owned by some one else and the options for breakfast or meals are very limited. The rooms were small and claustrophobic. Getting attention from staff was a task in itself. You can easily be awoken by loud chatter in the adjacent rooms or someone walking heavily outside the rooms.

Unless you have money to waste I would advise you to stay from this entity at Wall Street.

Room Tip: Stay Away...
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  • Stayed February 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank CritiqueDirect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, Wall Street

Property: Club Quarters Hotel, Wall Street
Address: 52 William St, New York City, NY 10005-2876 (Formerly Club Quarters Downtown)
Region: United States > New York > New York City > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Best Value Hotel in New York City
#140 Luxury Hotel in New York City
#173 Business Hotel in New York City
#207 Romantic Hotel in New York City
#232 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Club Quarters Hotel, Wall Street 4*
Number of rooms: 289
Official Description (provided by the hotel):
Strategically situated in New York's Financial District, near the NYSE and World Trade Center, Club Quarters Hotel, Wall Street, offers full service accommodations in a friendly, club-like environment. A short walk to South Street Seaport and the National September 11th Memorial and Museum, the hotel offers many complimentary services including high speed Wi-Fi, unlimited chilled bottled water, a fitness center open 24/7, and access to the Club Living Room, an inviting lounge designed for working, socializing or relaxing. Other services you'll find at Club Quarters Hotels: instant registration and check-out, greater security with keycard access to guest room floors, meeting rooms and office spaces, Guest Request Closets on every floor containing extra pillows, blankets and amenities, and complimentary coffee and tea in each guest room featuring Keurig Brewing Systems. Upon request, guests can have air purifiers, ambient sound machines, and a "Sleep Better Kit" with eye mask, ear plugs and aromatherapy delivered to their room free of charge. Additionally, guests can work out in the privacy of the room by requesting an exercise equipment or a yoga kit, also complimentary. Our on-site restaurant, The Bailey Pub & Brasserie, serves up breakfast, lunch and dinner and is a lively spot for cocktails. ... more   less 
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Also Known As:
Club Quarters Downtown Hotel New York City
Hotel Quarters Downtown
Quarters Downtown Hotel
Club Quarters New York

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