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“It's fine, not great but fine”

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Club Quarters Hotel, Wall Street
Ranked #221 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 8 August 2009

We got a good deal on this hotel at priceline and it was much more reasonable than staying in times square. The room was very very small with one queen sized bed. The room was clean and there were complimentary beverages in the lobby. Check in was easy except that the computer kiosks they use for check in randomly assign room and we got a smoking room. The staff changed it for us without a problem.

I would probably pass on staying here again.

  • Stayed: August 2009, travelled as a couple
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2  Thank Vermontraveler31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,172 - 1,178 of 1,497 reviews

Reviewed 23 July 2009

Arrived at hotel from Europe. Check in is to be done through a computer. A hotel staff firmly said that had be done through the machine. My corporate visa premier was declined (?) and I was said "guests are expected to have a valid international credit card" before I could hand any of three others I had. At breakfast, no one was attending the door so I went to a table. Somebody told me without a greetings that I was to wait outside. There was then a mistake on my bill and I was firmly prompted to sign it and that they would fix it. I refused and asked to talk with the manager. The waiter refused. After wasting 30 minutes of my time they printed the correct bill. When leaving, the automatic checkout did not work... I was never given any invoice that I needed for accounting. Stay away from this place unless you are ready to cope with bad service and rude people.

  • Stayed: July 2009, travelled on business
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1  Thank matdiver2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2009

This hotel was great. The room was small, but we didn't need anything big...I mean, we're in New York - we only needed the room to drop off our shopping bags in and sleep! The location is awesome...close to the subway, ground zero, Century 21 (best shopping!), the Chelsea Piers....Everything was in walking distance. The staff are super helpful and nice. I would absolutely stay here again!! The room has air conditioning (not loud at all), and we had a microwave and mini fridge, as we were there for a full week (no extra charge). The only down side was the hotel restaurant, William's. It was way overpriced for what we got (which is why we only ate there once), and the service was not so stellar. The up side to that is, there are 20 other restaurants within walking distance. The atmosphere is cozy, and we felt very safe and at home. I would recommend this hotel to my family and friends, and I will book again on my next trip to NY.

  • Stayed: July 2009, travelled with friends
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2  Thank NewTraveler35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2009

I first read the reviews on here before booking because Travelocity offered an unbeatable flight/hotel package for this hotel. I read reviews that it was a great hotel, just had small rooms so I was expecting for my room to be small, but it wasn't. Maybe because my room was at the end of the hall, don't know but it was a nice size. I enjoyed the bottled water feature in the hallway, cool decor, appreciated the ipod dock, very clean and the water pressure in the shower was perfect. I've stayed at Hotel Pennsylvania and the Hyatt in NY in the past, but I loved the Club Quarters the best. Red Bull Restaurant was great as well.

Stayed: July 2008, travelled solo
2  Thank NikkiN55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2009

We spent the Memorial Day weekend at this hotel and booked it on Priceline for $85 a night. Just what we needed. Room was spacious for NY standards and very quiet. Entire area was quiet because it was a holiday weekend and that was wonderful because there was zero street noise. It is just around the corner from the 2 and the 3 subway and close to other lines. Easy to get anywwhere in the city. It was great for our needs, however I didn't love the shower in the bathroom, but that's just me. Very clean and there is free internet in the lobby. I would recoomend this hotel to anyone.

  • Stayed: May 2009, travelled as a couple
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2  Thank Bronzchica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2009

Hotel is cool. Very cool. I've been reading reviews, and they obviously don't know much about this hotel. Staff is nice. Rooms are kind of small, but what do you want it to be? Its a hotel, and your in NYC. Who stays in the room? Subway is like 12 steps from the door. Police are patrolling the area all day, and all night, with AK-47's. No violence going on down here...haha. Can't wait to go back up there, and I will be staying at this hotel. Great place. Me and my bro had a awesome time here. Thanks Club Quarters!!

  • Stayed: May 2009, travelled with friends
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2  Thank youngmook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2009

I see other reviewers have issues with this hotel, i.e. WiFi service. I did not attempt to use the WiFi service. My company had me stay at this hotel for a few nights for meetings around Wall Street. The location is excellent for downtown in the Financial District of NYC. Also, the hotel is incredibly quiet. I was surprised by this since the rooms since close along the halls, but I absolutely heard nothing during my stay.

The hotel rooms are small, but all you need for staying on business. I would not recommend this hotel for a leisure trip to NYC for a couple.

The restaurant closes early by NYC standards - but it is Downtown. It closes about 10 p.m. However, there are menus for local restaurants, at least one that is open 24 hours, where you can place an order for delivery, have it charged to your room, as well as delivered by the hotel who receives the order in the lobby.

I would recommend this hotel for a business stay in downtown Manhattan.

  • Stayed: May 2009, travelled on business
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1  Thank Lottie001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, Wall Street

Address: 52 William St, New York City, NY 10005-2876 (Formerly Club Quarters Downtown)
Region: United States > New York > New York City > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Best Value Hotel in New York City
#161 Luxury Hotel in New York City
#168 Business Hotel in New York City
#202 Romantic Hotel in New York City
#226 Family Hotel in New York City
Price Range: £101 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Wall Street 4*
Number of rooms: 289
Official Description (provided by the hotel):
Strategically situated in New York's Financial District, near the NYSE and World Trade Center, Club Quarters Hotel, Wall Street, offers full service accommodations in a friendly, club-like environment. A short walk to South Street Seaport and the National September 11th Memorial and Museum, the hotel offers many complimentary services including high speed Wi-Fi, unlimited chilled bottled water, a fitness center open 24/7, and access to the Club Living Room, an inviting lounge designed for working, socializing or relaxing. Other services you'll find at Club Quarters Hotels: instant registration and check-out, greater security with keycard access to guest room floors, meeting rooms and office spaces, Guest Request Closets on every floor containing extra pillows, blankets and amenities, and complimentary coffee and tea in each guest room featuring Keurig Brewing Systems. Upon request, guests can have air purifiers, ambient sound machines, and a "Sleep Better Kit" with eye mask, ear plugs and aromatherapy delivered to their room free of charge. Additionally, guests can work out in the privacy of the room by requesting an exercise equipment or a yoga kit, also complimentary. Our on-site restaurant, The Bailey Pub & Brasserie, serves up breakfast, lunch and dinner and is a lively spot for cocktails. ... more   less 
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Also Known As:
Club Quarters Downtown Hotel New York City
Hotel Quarters Downtown
Quarters Downtown Hotel
Club Quarters New York

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