The Benjamin offers something pretty hard to find anywhere in midtown Manhattan - tons of space, a really helpful staff, and prices that are not in the stratosphere. Overall, this is a definite recommendation, but there were a few minor points that need improvement. First, the positives.
I can't say enough about the staff. They are absolutely fantastic. The first room we were shown seemed a bit dark (as it was on a lower floor). Right away, a gentleman from downstairs came up and actually showed us a few other rooms to let us have our choice. This was all done with a smile, and we were sorted quickly, and able to settle in. Doorman/Bellman service was also outstanding. I didn't even have the chance to unpack or pack the car, as it was pretty much already done! Housekeeping (14th floor) was also wonderful. We were traveling with our 8 month old, which leads to a) a bit more of a mess, and b) odd times to be in the room. The housekeeper was so kind to us, and went out of her way to work around our schedule.
Now for a few minor nits. Not deal-breakers at all, but just something for you, and The Benjamin, to consider. Like a lot of old buildings in NYC, the air conditioning, while fully functioning, was very loud. When it came on at night, it sounded like a jet engine. We got used to it, but just a heads-up. I'm aware ripping out the air conditioning is probably not likely any time soon, but just something to note. Finally, the TVs need to be upgraded. The actual screen was ok (though a bit old) - but the cable/satellite is very old-fashioned. There is no TV guide (well, there is one that lists channels but not shows) and response time is very slow. This should be a reasonably easy fix. For a hotel of this caliber and price, I would expect slightly better entertainment options.
The above, though, are minor points. Overall, I would definitely stay in the Benjamin again, especially with the ability to have the living room, as well as a small kitchen. Apartment living in Manhattan, all while in a top-notch hotel. Thumbs up!
- Official Description (provided by the hotel):
- Located in the heart of Midtown, The Benjamin offers 209 newly re-designed terrace suites, one-bedroom suites and guest rooms featuring kitchenettes and Signature Benjamin Beds. Originally designed as a residential-style hotel with wind-swept terraces to entertain, the Neo-Romanesque style edifice, a New York City Landmark, exudes the ambiance of a private club. The Benjamin was fully redesigned by Interior Designer Lauren Rottet and restyled in partnership with Benjamin Sleep Expert, Dr. Rebbeca Robbins, to bolster the residential appeal and create an ambiance of relaxed sophistication. Housed within the hotel is The National Bar & Dining Rooms with a menu of modern bistro dishes by Chef Geoffrey Zakarian. The Benjamin features a Pillow Menu and bedtime snacks. Families enjoy Winks' Kidzzz Club during their stay. Hotel Services Fee is $30 plus tax per room per night and provides you with $10 daily credit toward The National, Wireless Internet, 24/7 access to our Fitness Center ... more less
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- Also Known As:
- The Benjamin Hotel New York City
- Benjamin New York City
- Benjamin Hotel New York City