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“I love the Benjamin !”
Review of The Benjamin

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The Benjamin
Ranked #85 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
indianapolis
Level Contributor
2 reviews
“I love the Benjamin !”
Reviewed 25 June 2009

I have been satying at the Benjamin for many years. From the minute I get out of the cab to the minute I leave I am treated like royalty. The hotel is clean it is appointed beautifully and always being updated. From the GM Andrew Labetti down everyone is helpful and curtious. Horray for the Benjamin.

  • Stayed February 2009, travelled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bermuda13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Los Angeles
Level Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 June 2009

Based on recommendations from some work colleagues, I decided to forgo the "get points" and stay some where more interesting. I travel for business about 100 nights a year and am tired of the cookie cutter hotel. It seems there is quite a range of opinions out there - but my stay was wonderful. The staff were ALL wonderful - the rooms lovely and personally I LOVE the pillow menu! How many nights I have had a miserable sleep because the hotel people thought big and fluffy looked pretty rather then what a traveler may want for a choice!! This is such a smart move on the Benjamin's part!

It is conveniently located so I could get around and be to all my meetings - worked well into the night with sumptious room service - and get my coffee and paper in the morning as I was dashing out to meet with clients. I will echo my colleagues and spread the word about this great hotel and it's welcoming aura. Coming from the west coast - I am always prepared for the typical "New York" attitude - the warmth at this hotel is exceptional.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Motrzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
4 reviews
Reviewed 25 June 2009

For my fiance's birthday I planned a trip to see Cirque Du Soleil on Randall's Island. Upon planning the night I looked into hotels and chose to stay at the Benjamin! What a wonderful night we had! The concierge was so helpful in google mapping us directions to Randall's Island, and we got there without any problems, no directions, no wrong turns, it was such a pleasant drive! Upon arrival at the hotel the General Manager, Andy, was in the lobby. He introduced himself, such a professional yet down to earth man. I asked him for some suggestions for a lounge later that night to celebrate my fiance's birthday and he suggested going to Nikki Beach, which was within walking distance, approximately 5 doors down from the Benjamin. ( we ended up there with friends & had fun dancing all night long). Our room was gorgeous and had such a unique style. We returned from Cirque & found a complimentary birthday dessert, from Andy, for my fiances birthday! My fiance felt so special & I knew then & there that the attentive nature of the hotel was spectacular. Plus the dessert was fantastic!! We ordered pillows from the pillow bar. Such an awesome idea! I think we ordered 4 or 5 pillows for fun! It was like sleeping on marshmallows! At the end of our stay we wanted to walk around NYC, shop & sight see. The Benjamin was more than willing to keep my car in the garage and hold onto our luggage! Overall i HIGHLY suggest staying here. We had a wonderful stay, Thanks to Andy & his professional and endearing staff!

THANK YOU THANK YOU THANK YOU!!!

Dee & Rob

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danicacherise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2009

We traveled to NY for a family vacation and stayed at the Benjamin. The room was beautiful and very comfortable. As soon as we entered the front door of the hotel we received friendly greetings from several staff members from the door man to the concierge to the front desk staff. It felt incredibly warm and welcoming.
The beds were wonderful and we each enjoyed picking out our own selection from the pillow menu. ( Such a fun and different idea) The hotel is located in a very convenient part of town, nearby the subway for easy exploration of the city. Each night before dinner we had a drink in the hotel at the Emery Bar. The staff was so fun and friendly and the wine was delicious. The concierge also made great recommendations each night for dinner and we couldn't have been more please. Upon our departure, the concierge was happy to print our boarding passes and we were on our way. I just can't say enough about the great staff and the wonderful stay that we had at the Benjamin. We will definitely be back!

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dantre2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Canyon, AZ
1 review
Reviewed 24 June 2009

The staff was friendly and courteous, they couldn't have been more polite. We loved the lovely sitting area upstairs from the lobby. Best of all was the wonderful nights sleep we had every evening while being right in the heart of Manhattan....

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lane41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerville, MA
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 June 2009

I recently had a 3-night stay at The Benjamin hotel and I would definitely go back on my next trip to New York. I should state up front that I got a very good discount through a travel site sale which swayed me to try this hotel. First, it is well situated in mid-town Manhattan right around the corner from a public transit station and there is a diner next door that does a heck of a breakfast business. But my main reason for wanting to return is the outstanding service that I experienced. Beginning with the very courteous receptionist who greeted me with a big smile to the room attendants who also smiled and bade me a good day to the friendly doormen and concierge. On one occasion, I rode in the elevator with a hotel staff person and he asked how I was enjoying my stay. I replied that I was enjoying it very much and he smiled and said "That's great! We love to hear our guests say that!" I also appreciated the fact that the hotel staff often anticipated my needs and offered assistance before I even asked. The attitude of the hotel personnel left quite an impression on me. My room was comfortable and had plenty of closet and drawer space. I slept very well in the comfortable bed and the hotel offers a "pillow menu" with about a dozen types of pillows that you can request to suit your particular sleep needs. The hotel features a nice fitness center that I took advantage of twice. So if top notch service and a good night's sleep are part of your agenda, give the Benjamin a try.

  • Stayed June 2009, travelled solo
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank benthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 June 2009

I've stayed at the Benjamin on numerous occasions, but over the last year it has slipped. What was once a well above average hotel seems to be slipping into the average category. On my recent stay I reserved a Deluxe studio which turned out to be a small room with no easy chair with a heating/air conditioning unit right next to the head of the bed. No way could I sleep at night with it running. In the morning my requested paper had not been delivered. While a small deal, its just part of the "slippage". I was smart to take the Beyond Breakfast deal which provided a full breakfast for two for only about $10-$15 more tax and gratuity included. It was a very good deal given the prices in the restaurant where for two it would have been $60. The problem was that service in the restaurant was poor (almost surly) and despite the restaurant being almost empty they seated a party of four so close to us that they almost sat in our laps. It was ridiculous.

I've always liked the Benjamin but its time to move on and find another hotel that is what the Benjamin once was.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimeTraveler123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Benjamin, General manager at The Benjamin, responded to this review, 25 June 2009
Dear Time Traveler123,

My name is Andrew and I am the General Manager of The Benjamin Hotel. After reading your recent review, i felt compelled to respond and apologize for the poor experience you had at our property. I have addressed the issue with our Front Office team and our Food an Beverage department. Any experience that falls below extraordinary is not acceptable and well below our standards. I would welcome the opportunity to speak with you personally and renew your faith in our porperty as I am sure you next experience and all others that follow will exceed your expectations. Please feel free to contact me directly at the hotel.

Gratefully,

Andrew Labetti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Benjamin

Property: The Benjamin
Address: 125 East 50th Street, at Lexington Avenue, New York City, NY 10022-9501
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Green Hotel in New York City
#53 Romantic Hotel in New York City
#64 Family Hotel in New York City
#67 Luxury Hotel in New York City
#73 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Benjamin 4.5*
Number of rooms: 209
Official Description (provided by the hotel):
Located in the heart of Midtown, The Benjamin offers 209 newly re-designed terrace suites, one-bedroom suites and guest rooms by Rottet Studio featuring kitchenettes and signature Benjamin Beds. Housed within the hotel is The National Bar & Dining Rooms with a menu of modern bistro dishes by Iron Chef Geoffrey Zakarian. Known best for its world-renowned Sleep Program Rest & Renew, The Benjamin features a Pillow Menu and bedtime snacks. Families enjoy Winks' Kidzzz Club with pint-sized amenities for kids to use during their stay. A private guest lounge on the second floor offers two business stations and lounge seating. The Benjamin affords quick access to Fifth Avenue's high-end boutiques, Rockefeller Center, MoMA and Central Park. Hotel Services Fee is $30 plus tax per room, per night and provides you with the following amenities: •$10 daily credit toward Geoffrey Zakarian's The National Bar & Dining Rooms* •Wireless Internet on all of your devices throughout your stay •24/7 access to our state-of-the-art fitness center outfitted by Technogym •In-room artisanal coffee and tea offerings •Unlimited business services including printing •24/7 access to our private Residence Lounge •Unlimited local and domestic long distance calls •Access to our Clef D' Or Concierge services •Package handling and storage prior to and during your stay *Must be redeemed daily. Cannot roll over. **Fee is exclusive of service gratuities ... more   less 
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Also Known As:
The Benjamin Hotel New York City
Benjamin New York City
Benjamin Hotel New York City

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