We just returned from a weekend in NYC with the kids and had a simply wonderful time at the W Union Square. I always enjoy the W hotels, but this one was particularly clean and staffed with helpful and friendly employees. Some highlights:
1. We were greeted with a smile as we pulled up, immediately our bags were whisked inside by the bellman and our car was taken by valet within moments. By the time we got inside to check-in, the bellman knew my children's names and they were fast friends. Very dear.
2. We arrived early, expecting a wait for our room. No wait at all- room was ready.
3. When our romantic getaway changed into a family trip last minute- we expected a problem given that we had booked a king room. They tried to Switch us to two doubles without my even asking- but we're unable to given that the hotel was full. Instead, they rolled a great cot to the room- it was perfect.
4. It was pouring rain and cold- when we returned back to the hotel after exploring all afternoon, we enjoyed lovely cocktails in the lobby lounge while the kids were treated to the BEST hot cocoa ever. When we ventured out to dinner later that night- the bellman ran down the street in the rain to get us a cab at changeover time during a rain storm. We so appreciated it!
5. The room was spacious and filled with all the great amenities you would expect from a W: great beds, towels, powerful shower and of course all the great bliss spa products.
6. Brunch was divine. Red velvet pancakes...really?? Yum!
Thank you, W Union Square!
- Official Description (provided by the hotel):
- Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more less
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- Also Known As:
- w New York - Union Square Hotel New York City
- w New York City
- w Hotel Union Square
- w Hotels Union Square
- w Union Square