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“Excellent Stay”

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Broadway Plaza Hotel
Ranked #147 of 467 Hotels in New York City
Certificate of Excellence
Sheffield, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Stay”
Reviewed 21 May 2014 via mobile

Our party was a group of girls that wanted a good location to see New York, the hotel was reasonable in price, rooms were fine for what we wanted, clean and was ideally situated to see most of the sights and nightlife. All staff were professional, with Anthony, Miguel, Carlos and Tyrell being more than polite and welcoming. Anthony went out of his way to be helpful and managed to advice us on best deals and places to eat etc.
Rooms were cleaned daily, breakfast selection was small but coffee/tea was available 24/7.
We loved our stay in New York with the hotel adding to the overall experience. We would happily stay here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S102938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (206)
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English first
Level 1 Contributor
3 reviews
Reviewed 20 May 2014 via mobile

Stayed in room 1003 with Empire state building view between 15 to 20 May. Hotels in a great location in the middle of all major attractions, staff can't do enough to help especially Anthony. Rooms are decent size and would recommend Empire state view room, would definitely stay here again if visiting NY.

Stayed May 2014, travelled as a couple
Helpful?
Thank scottyg1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2014 via mobile

We stayed at the broadway plaza hotel for a week, we were in room 703 which has a great view of the empire state building and is a good sized room and has a good sized bathroom and comfy bed.
On arrival at the hotel we got a very warm welcome from all members of staff, who were all very helpful.
As other reviews have said the breakfast is very basic but it is very nice. The room its in is very small side but when we couldnt get a seat there we judt took our breakfast back to our room.
The hotel is in a good location for walking to all the different tourist locations.
We would stay in this hotel again and would recommend it to anyone.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Lynda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North West
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 May 2014

This hotel has lovely staff who try very hard but it really needs a refurbishment . The bathrooms are awful and there were issues with lack of hot water. Breakfast is very basic . The area is quite central however it is not very nice where it is situated, lots of cheap shops surround it. I suppose you get what you pay for in NYC! Beds were very comfy though and nice view of Empire State.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsMint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2014

The hotel is just OK. Asked for late check-out. Worker said 12:30 & i said "please 1" then he said any extra minute past 1pm i will charge you half a day -so i agreed. 12:27 same man calls me and says i should leave the room. I said but we already agreed at 1pm. "You are lying and i have been here for a long time and if you want to play this game i will charge you a whole day!". I go down immediately and say take your recordings out & he says "no we cant and you should stop lying"
Very disrespectful and professional liars!
Watch out!!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mouduinmotion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broadwayplaza, General Manager at Broadway Plaza Hotel, responded to this review, 16 May 2014
We were very surprised and shocked to see your comments and can only apologize as this is far from our normal level of service, as the majority of our reviews attest to. We would appreciate you providing your name to us so we can call and discuss this matter in greater detail. If you could respond to reservations@broadwayplazahotel.com and provide us your name and phone number to contact you, we would appreciate it. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walsall, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 May 2014

We stayed for 5 nights from 28th April and were on the 7th floor. There was a fantastic view of the Empire state building from our window. All staff were helpful and helped us arrange taxi's when needed. The area is safe and always quite busy. Would definitely recommend this hotel as it is central to everything. just a 10 minute walk to the main shops like Macy's and a further 5 minutes to Times Square!

Room Tip: Request a view of the Empire state building before you come to stay
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Claire A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 5 Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 May 2014

Stayed in this hotel for 6 nights. The hotel is close to subways, and has a moderately good location. The room on the 5th floor had good size, but the bathroom was small. It had a shower with curtains and a roof with need of renovation. Generally the room was not as up to date as the lobby and rest of the hotel would suggest. The complimentary “continental breakfast” was really a joke. But the area has lots of places for breakfast. So don’t even bother to go to the “breakfast room” on the 4th floor if you want a good breakfast. The elevator to the 5th floor seemed old, and it took almost as long time to get to the 5th floor as it takes to get to the top op Rockefeller Center. The service in the hotel was good, including the cleaning.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TorLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broadway Plaza Hotel

Property: Broadway Plaza Hotel
Address: 1155 Broadway, New York City, NY 10001-7516
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Business Centre with Internet Access Free Breakfast Room Service Wheelchair access Airport Transportation
Hotel Style:
#30 Best Value Hotel in New York City
#203 Business Hotel in New York City
#209 Romantic Hotel in New York City
#212 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Broadway Plaza Hotel 3.5*
Number of rooms: 69
Official Description (provided by the hotel):
Intimate 69 room boutique hotel located in the heart of mid town Manhattan in the Chelsea-Flatiron-Herald Square area at 27th Street and Broadway. All guestrooms were renovated in January 2016. All public space was renovated in March, 2013. We are known for our spacious accommodations, warm friendly service, moderate prices, extra value and offer a convenient midtown location. Complimentary light continental breakfast is served daily between 7:00 AM-10:00 AM as well as 24 hour self serve fresh ground Starbucks coffee and Lipton tea available in our 4th floor lounge. Within walking distance to Madison Square Garden and Penn Station, Empire State Building, Flatiron Building and Madison Square Park, Macy's, Herald Square as well as all the fabulous shopping of the Nomad district and 5th and 6th Avenues. Whether you are here for business or pleasure, we offer a easy and convenient location to all points of the city. Within 15-20 minutes of our front door, you can be anywhere you need to be. ... more   less 
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Also Known As:
Broadway Plaza Boutique Hotel
Hotel Broadway Plaza

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