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“Wonderful hotel”
Review of Hotel Chandler

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Hotel Chandler
Ranked #123 of 467 Hotels in New York City
Certificate of Excellence
Lerum, Sweden
Level Contributor
132 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Wonderful hotel”
Reviewed 20 August 2013

Had the pleasure to stay at Hotel Chandler this spring and we loved it. Clean and quiet and close to Time Square. The staff was very helpful and friendly all the time.I will try to get a room at Chandler on my next visit to Manhattan, that's for sure. I higly recomend this hotel to everybody.

  • Stayed March 2013, travelled with family
    • Value
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Helpful?
1 Thank Rambam48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (357)
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Melbourne, Australia
Level Contributor
183 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 19 August 2013

We stayed here for 6 nights recently and were very impressed. Staff were excellent, rooms were quite a good size by New York standards and everything ran smoothly. They have a lovely sitting/ waiting area, a nice bar and a restaurant that was about to open up. The hotel was in a great location, near the Empire State building and Flatiron building but it didn't feel too busy. It is also very close to a subway station which was very helpful. I would highly recommend the hotel.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Tash28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenox, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2013

Hotel Chandler is a splendid place to stay! When I first checked in super early, the front desk people upgraded us for free to a suite, because the A/C was not working properly in the room that would have been ours. They bent over backwards. The rooms are clean and very comfortable. The staff are kind, respectful, and eager to please. The whole experience was superb!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jflintcflint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 August 2013

We stayed for a week - 2 rooms, 1 king and 1 double. Rooms are pretty small, but have everything that you need. Staff are very friendly. There is a gym that is almost never used, and tea and coffee available whenever needed.

Very good location for restaurants, tourist spots and the subway.

Looks like they are putting a lot into the restaurant. It wasn't open when we stayed, but there was a lot of activity.

In all, I'd recommend this hotel. I say in a lot of hotels and this

  • Stayed August 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 August 2013

Hotel Chandler is in a very good place. Near Empire State Building, Macy's, subway stations. Construction work on the street but it didn't bother us. Room was huge, comfy beds. Bathroom didn't have air-condition or window and it was quite warm after shower. Room was quiet. Didn't hear anything from the neighbours. Staff was ok, but we really didn't meet them as we checked in, asked the NYC map from the concierge and checked out. Wonderful Tasty Cafe on Madison Avenue for breakfast. Mexican food from Chipotle very near was fantastic.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MazaFin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 August 2013

Great little hotel off of fifth avenue.

The rooms are a bit smaller but very quaint, clean with a spacious bathroom.
The shower was big, could definitely fit two people.
The decor was also very nice with a beautiful headboard and nice pillows.

What I liked most about this hotel was that it was like a peaceful oasis--never crowded or busy.

I would definitely go back again.

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
1 Thank dutchesskt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 August 2013

Enjoyed the complimentary upgrade as an SLH Club member. Facilities at hotel are non-existent as restaurant was closed and "bar" was tiny / no atmosphere. Staff from check in, door men to maids are the only thing that stops this hotel from getting a lower rating - they were ALL excellent. Good location, great beds, very clean - very noisy air conditioning from units on adjacent roof outside of room 833 - avoid that room. When restaurant opens it will improve atmosphere at hotel.

Room Tip: Not 833 - its a suite but VERY noisy. For travelers from Europe who wake up at 4am with jet lag, gr...
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rjainlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chandler

Property: Hotel Chandler
Address: 12 East 31st Street, New York City, NY 10016-6702
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Business Hotel in New York City
#68 Romantic Hotel in New York City
#99 Luxury Hotel in New York City
#102 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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