I stayed at the Hotel Chandler on a birthday trip with my husband in April. We found the location of the hotel very convenient - it's just off 5th Avenue, which makes it easy to find, and is within walking distance of many attractions. The street itself is a bit dingy, and there is a gap site opposite the hotel, but it felt perfectly safe. The staff are very friendly and welcoming. I particularly liked the room, which was very comfortable with stylish decor, a big flat screen tv. It was well lit, with good quality linens and plenty of storage space. Lovely shower room with a very powerful shower (which did get the floor very wet) and great Aveda toiletries. Certainly not a lot of space, but we didn't find it to be too small for our purposes.
There's free coffee in the lobby. We didn't try the breakfast, but had more fun going out - would recommend Pax for breakfast, a couple of blocks away, but really good and cheap.
Our only complaint was that we had booked a deluxe room through expedia. These rooms are larger and have bay windows. We were put into a small room, with no bay, and when my husband raised it at reception, they told us that we had got what we paid for, and there were just different room layouts. They had checked us in early, so we thought that may have been the reason, but they appeared not to have anything suitable available that day. They did offer to move us the next day, which would have meant repacking our suitcases. On a short trip, I didn't really want the hassle. So we stayed, and I did like the room, but as other reviewers have pointed out, it was lacking in daylight and the window faced an opposing wall. I can only imagine that a bigger, brighter version would have been even better. When we returned home and checked Expedia's website we found that we clearly hadn't got what we paid for. We were given compensation (much more than the supplement we had paid) after one e-mail to Expedia - so 10 out of 10 for them!
Despite this blip I would highly recommend the hotel, and the city. Can't wait to go back!!
- Official Description (provided by the hotel):
- Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more less
- Reservation Options:
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- Also Known As:
- Chandler Hotel New York City
- Hotel Chandler New York