We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Boutique Hotel”
Review of Hotel Chandler

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Chandler
Ranked #124 of 467 Hotels in New York City
Certificate of Excellence
Allentown
1 review
“Great Boutique Hotel”
Reviewed 19 January 2014

The Hotel Chandler has a friendly staff, clean & comfortable rooms, reasonable rates, and great location. What more can you ask for! The Empire State Building and other attractions nearby and close to some good restaurants.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,273 reviews from our community

Traveller rating
    1,811
    1,039
    272
    100
    51
See reviews for
577
1,365
216
582
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (357)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2014

Overall the best home away from home!
They do it all and well. From the moment you walk in the staff
Is there to accommodate all your request and they do so with a smile! The quality and value is evident by the all the extra touches such as robes and slippers ...

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Silvano M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 22 January 2014
Dear silmiz:

I am so happy to hear that you thoroughly enjoyed your stay with us. We strive to exceed our guests expectations and I am delighted to hear that we did.

We look forward to welcoming you back,

Yours sincerely,
Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macclesfield, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 January 2014

This was a father and daughter 21st treat. The location of this hotel is great for both up and down town. We never had far to walk, half an hour covering the sights with no difficulty, and I'm a slow walker!
The staff in the hotel were always helpful and we found our room plenty big enough, though we did book a twin double bed room. The room was very quiet which given the hotel sits just off 5th avenue was a pleasant surprise. I would have no hesitation in returning here again. Excellent

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samuel191278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2014

The Hotel was extremely clean and comfortable and the staff were very helpful and acomadating. When we arrived back after long days sight seeing and a little tired, we felt like we had come home. The restaurant has an excellent chef and the food was fabulous!!!! The bar area was also good and we met lots of visiting people who we made good friends with. The rooms were comfortable, especially the beds, which is what you need after a long day in New York. So sleeping was not a problem. The consierge was knowledgeable regarding things to see and do and only too pleased to make reservations for us etc. Overall we would rate this hotel highly and if or when we return to the 'Big Apple' we would definately stay there again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belper, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 January 2014

We stayed in this hotel 6 nights over the Christmas period and we had a great time. Location is excellent: 2 minutes away from the Empire State Building, 10/15 minutes away from Penn Station (good for the airports) and Time Square. Room was clean and staff was helpfull. Only negative: we had a room on the fifth floor with no much light and view just on the fire escape.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carmela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 22 January 2014
Dear Carmela M:

Thank you for taking the time to share your comments. Please do make sure to request a room on a higher floor if you do require a view. Being that we are in NYC and are surrounded by tall buildings it is tough to always accommodate this request however certain rooms do get more sun light and do offer a bit of a view.

We look forward to welcoming you back -

Your sincerely,
Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
staffs
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 January 2014

This was a mother & daughter special trip to celebrate 21st birthday. We had the most amazing time, the location was really very good, and it really is very very close to the Empire State Building. We did all of the typical tourist sightseeing, as well as a bit of 5th avenue shopping which again is close by. We just missed the lighting of the rockerfeller centre tree ..but maybe next time. The weather was lovely, clear blue skies, sunny but very cold.

The service of the hotel staff is excellent, very friendly and helpful as all others have said. They surprised my daughter with a little birthday gift, which was lovely.

If I were to return I would like to sample somewhere new, but I wouldn't hesitate in returning to this hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank staffsfamilyStaffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, WI
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 January 2014

Just stayed at the Hotel Chandler and were very pleased with our accomodations and the service. We chose a king deluxe room which was sizeable by New York standards and ample room for our luggage. It was located on the 7th floor and noise was minimal. Extra touches included a tissue box by the bed as well as bath, ability to use the room refrigerator for your outside food/beverage purchases, comfortable mattress and linens, turn-down service with chocolates, as well as tea/coffee ready at all hours. Everyone was friendly and polite -- we would stay again without hesitation. Just a tip when visiting New York, we used dial7 for our airport transfers and they were just slightly more than a cab (you can pick your car size) as well as convenient. We had a 5 a.m. departure and they were on hand 10 minutes early.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kabahr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 22 January 2014
Dear kabahr:

I am delighted to hear that you enjoyed your stay with us and found the room comfortable. Thank you for taking the time to share your comments.

We look forward to welcoming you back,

Sincerely,
Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Avalon Hotel
Avalon Hotel
#131 of 467 in New York City
4.5 of 5 bubbles 1,536 reviews
Midtown
Arlo NoMad
Arlo NoMad
#33 of 467 in New York City
4.5 of 5 bubbles 325 reviews
Midtown
Hyatt Herald Square New York
Hyatt Herald Square New York
#155 of 467 in New York City
4.5 of 5 bubbles 863 reviews
Show Prices
Show Prices
Show Prices
Midtown
Executive Hotel LeSoleil
Executive Hotel LeSoleil
#113 of 467 in New York City
4.5 of 5 bubbles 671 reviews
Midtown
The Roger
The Roger
#144 of 467 in New York City
4.0 of 5 bubbles 2,405 reviews
Gramercy Park
Park South Hotel
Park South Hotel
#48 of 467 in New York City
4.5 of 5 bubbles 2,149 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Chandler? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chandler

Property: Hotel Chandler
Address: 12 East 31st Street, New York City, NY 10016-6702
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Business Hotel in New York City
#68 Romantic Hotel in New York City
#100 Luxury Hotel in New York City
#102 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline, Ebookers, Odigeo, Traveltool, S.L.U., TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HRS so you can book your Hotel Chandler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing