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“Exellent” 5 of 5 bubbles
Review of Hotel Chandler

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Hotel Chandler
Ranked #121 of 467 Hotels in New York City
Certificate of Excellence
Akureyri
1 review
“Exellent”
5 of 5 bubbles Reviewed 6 May 2014

Hotel Chandler is a very nice hotel and I would prefer to stay there my next time in New York. The location is good and it is easy to walk whereever you want to go. What I liked the most is how quiet it was in the room.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Kristin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,202 reviews from our community

Traveller rating
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    1,018
    262
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (350)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • Dutch first
  • English first
  • French first
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English first
Palo Alto
1 review
5 of 5 bubbles Reviewed 5 May 2014

I loved my stay: the staff was helpful and pleasant, and provided me with everything I needed. The hotel is also nicely furnished and decorated. My only negative impression was the high price of the food, but that may be due to my not being accustomed to New York prices.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Carolina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 5 May 2014

The staff are wonderful here. We found them to be charming and welcoming. The hotel is well situated. The rooms are probably of average size for NYC. The bathroom was a little cramped but very pleasantly done. A pretty decent hotel, all in all.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cibolo, Texas
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 4 May 2014

We stayed at the Hotel Chandler for our girls weekend (3 nights) to the Big Apple. We couldn't be happier, the staff was friendly, anxious to meet our every need. The location was convenient to multiple subway lines. We walked to Madison and Washington Park and the Empire State Building. The room was modern, stylish, and well appointed. Wi-fi service was speedy unlike many other hotels I've stayed in. The bathroom was clean and spacious. Highly recommend this hotel.

Room Tip: The elevator is slow if you wanna get up and down faster select a lower floor if you don't mind...
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Justmush2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

A very comfortable, small luxury hotel conveniently situated in mid town eastside NY. We found the staff, doormen and check-in staff very friendly and helpful. The hotel provides complimentary coffee in the lobby. Unfortunately, we did not have an opportunity to dine at their fine restaurant, Juni. We would certainly return on our next trip to New York.




  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Frank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 3 May 2014

The positives of this place include the staff who were ever helpful, the shower which is one of the best I have ever experienced (what a strange thing to compliment but if you like this kind of thing....) and the lobby areas which are simple and lovely. The rooms, however, are another story all together. Small (I had to put my suitcase on the other bed because there was no other place to put it in the room) with horrible views (fire escape and brick walls??), it was a closet that you wouldn't want to spend any more time in than you have to. The location is fine and the noise level is acceptable for NYC but the hotel is just average.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nathaniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haasrode
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 3 May 2014

Excellent location close to fifth avenue
Friendly staff
Rooms are small but wel maintained
Be careful: we booked through Expedia where hotel advertises rooms as 2 double bed. This is not the case, these are normal single beds and as they cannot add additional bed in the room, they try to upgrade (and charge) to a bigger room. Hotel not recommended for families traveling w/ children.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Siginho38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chandler

Property: Hotel Chandler
Address: 12 East 31st Street, New York City, NY 10016-6702
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#95 Luxury Hotel in New York City
#103 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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