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“All a NY hotel should have”
Review of Hotel Chandler

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Hotel Chandler
Ranked #133 of 467 Hotels in New York City
Certificate of Excellence
Oslo, Norway
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“All a NY hotel should have”
Reviewed 5 June 2014 via mobile

I had a wonderful stay at the chandler hotel. The staff was excellent, the rooms were comfortable and the location was perfect. The only thing i missed was a view, but the rest makes up for it by far. You could easily walk up to central park for a nice breakfast or lunch, or you coul stroll down to SoHo (or take the sub) for some shopping. I also recommend the 11th madison park resturant, which is 10 minutes walk away.

Stayed June 2014, travelled with friends
Helpful?
Thank Jonaskp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 9 June 2014
Dear Jonaskp:

Thank you so much for your review! I am very happy to hear that you enjoyed your stay with us! I hope next time you will try our restaurant Juni which is as good if not better than 11 Madison park! Our executive Chef Shaun Hergatt was awarded two Michelin stars at his last restaurant and we are anxiously awaiting this years ratings in the fall.

We look forward to welcoming you back,

Yours sincerely,
Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,359 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cologne, Germany
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 June 2014

Stayed for a weekend at the Chandler. Location is great, close to Empire State, Flatiron, Madison Square Park. Subway is also close. Building is beautiful, rooms are cozy but clean and well equipped. Staff is friendly and helpful.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Alex E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2014

Enjoyable stay. Excellent cleanliness and prompt services at reasonably priced rates for the great location.
One problem was the loud noise late into the night on 31st. Hope that was not a constant scene.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tzu Fann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 5 June 2014
Dear Tzu Fann S:

Thank you so much for your recent review and survey comments. I am sorry that you were disturbed by the noise and we have noted your profile to make sure on a future visit we would give you a room facing the back or side courtyard. This will ensure you are not disturbed by any street noise.

Thank you for taking the time to share you comments.

We look forward to welcoming you back,

Sincerely,
Kate Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

Very nice service went above and beyond. Rooms clean and held everything that you need for a convenient stay.

Needed extra assistance and the staff was happy to help with whatever was needed. Greeted with courteous staff at every step.

Lovely hotel. Would strongly recommend.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Naama A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
86 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 June 2014

Had an all too brief stay at the Chandler on W31st. Have to say, the experience was flawless. Room was very smart, comfortable bed, great bathroom and shower and all the amenities you would expect. Possible only issue would be size of room (but hey, this is NYC) and perhaps the slightly noisy zircon. But as a location it's amazing. Off 5th Av, a stroll to the Flatiron and a 15 minute jog to Central Park.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Westofcenter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 5 June 2014
Dear Westofcenter:

I am delighted to hear that you enjoyed your short stay with us and that you found our location ideal! We are very fortunate to be located in the heart of NYC and very easy access to everything.

We look forward to welcoming you back,

Yours sincerely.
Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 June 2014

Great stay at the Chandler, a real home from home with friendly staff always available to advise & help. Must see Central Park & zoo, Top of the Rock, Cabaret, Tenement Museum, Yankee's game, Movie & TV Tour, Moma, Empire State, Open Top Bus Tour at Night, Gramecy Tavern, Eataly, Flatiron Lounge, Ground Zero, Carnegies Deli, Katz, + shop shop shop.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank tripstersSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 3 June 2014

Once we arrived we were greeted with great service. The hotel was very nice and located only a couple of blocks from the Empire State Building and right around the corner from 5th avenue. We were walking distance from all major attractions and had a very spacious room. The staff was very attentive and helped us with getting around New York and finding places to eat. I looked at several other places in new York and all have extremely small rooms, so this one was just right and beautiful. Only negative was that there was only a view of brick walls from our room, but that didnt matter because we were always out of the room walking around and when we did go to room it was to sleep, and the beds were extremely comfortable. I would recommend this hotel to all my friends.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AG1180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 5 June 2014
Dear Adriana C:

Thank you for your review! I am happy to hear that you enjoyed your stay with us. We can happily make a notation for your next visit to assign a room not facing the courtyard however depending on the room type booked this might be hard to be avoided. However we recommend that you ask when making the reservation. We appreciate you sharing your comments on our location as we feel we are in the heart on Manhattan allowing easy access to everything!

We look forward to welcoming you back,

Sincerely,
Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Chandler

Property: Hotel Chandler
Address: 12 East 31st Street, New York City, NY 10016-6702
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Business Hotel in New York City
#68 Romantic Hotel in New York City
#101 Family Hotel in New York City
#107 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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